Great Communication tool with good accessibility features!
Updated March 14, 2025

Great Communication tool with good accessibility features!

Lainie Strange | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Webinars

I use it to manage online meetings with both internal staff and external non-department staff. I have also used it to conduct and record training.

Pros

  • Automated captioning
  • Ability to edit the captioning
  • Easy ability to allow others to share their screen
  • Easy ability to mute others

Cons

  • A password protected webex required to manually type in the password vs. copy/paste
  • I wish there was a way to pause a recorded webex and restart the recording without being two separate recordings
  • Meetings have allowed recording of conversations for later reference
  • Meetings allowed for clarification of project objectives
  • Recordings have allowed to use it as a training tool, huge time savings
I think Webex is comparable to Zoom in features and quality. We chose it because we use the whole suite of Webex tools.

Do you think Webex Webinars delivers good value for the price?

Yes

Are you happy with Webex Webinars's feature set?

Yes

Did Webex Webinars live up to sales and marketing promises?

Yes

Did implementation of Webex Webinars go as expected?

Yes

Would you buy Webex Webinars again?

Yes

It works great for meetings with multiple hosts. Also great for large meetings. I haven't really come up with a scenario it hasn't worked.

Webex Webinars Feature Ratings

9.0
Audience polling
9
Q&A
9
Not Rated
Dashboards
Not Rated
Data exportability
Not Rated
8.5
High quality audio
8
Mobile support
9
Not Rated
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated
Not Rated
Branding options
Not Rated
Integration to Marketing Automation
Not Rated
9.3
Calendar integration
9
Record meetings / events
10
Slideshows
9
Event registration
9

Cisco Hybrid Work

Using Webex Webinars

900 - State Information Technology Staff
10 - Someone with a background in Telecommunications and an understanding of the entire Cisco webex platform
  • Making meetings inclusive for all
  • Huge savings in travel time to in-person meetings
  • Easily share information as you are talking
  • Build training modules out of the recordings
  • Unsure
Despite implementing Teams, the plan is to continue Webex because of the comprehensive features of the platform

Evaluating Webex Webinars and Competitors

  • Cloud Solutions
  • Integration with Other Systems
  • Ease of Use
Integration and comprehensive platform
Can't really think of anything

Webex Webinars Implementation

Webex Webinars Training

  • Online Training
It was a good training to understand not only webinars but the entire platform.

Configuring Webex Webinars

Webex Webinars Support

Using Webex Webinars

Overall, I think the learning curve is low, allowing for any staff to get comfortable with it.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Feel confident using
Familiar
None
  • Testing and configuring microphone and video settings
  • sharing screen
  • Interacting with chat feature
  • Sometimes when I minimize my screen and go in listening mode, it's confusing how to expand the window back out.
Yes - It works fine.

Webex Webinars Reliability

Definitely scalable and able to accommodate large meetings
We've had very little down-time or glitches
Performance is good!

Integrating Webex Webinars

We integrate it with Outlook. It is very handy.
  • Outlook
Unsure
  • Unsure
Unsure
  • Single Signon
NA
None

Relationship with Cisco

Upgrading Webex Webinars

Comments

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