CrowdCompass vs. Momentus Event Management Platform

CrowdCompass was the best part of Cvent each time I used it, from the ease of use to the customer service and handholding. I would recommend it for anyone using Cvent Event Management for an in-person event. I know Cvent just rolled out their virtual event hub though, so for virtual and hybrid events that are employing the Cvent family of tools, I would probably say CrowdCompass is unnecessary.

Incentivized

I believe the strength of the system is the integration of contracts and the AR process. Companies not using a lot of contracts might not need a system this powerful.

Incentivized

• Ease of use for the planner. CrowdCompass is an app that allows our onsite event managers to quickly and easily make changes to the agenda times and locations or send push notifications/alerts to attendees.
• Ease of use for the attendee. User error is minimal with CrowdCompass. Download instructions are simple and clear. The use of icons within the app makes for a simple user experience.
• Customer support. Our CrowdCompass support team has been phenomenal! They're always able to assist with any questions or with helping us find new ways to make our experience even more positive.

Incentivized

• Ease of use. Once configured and work flow processes are determined, users are up and running in one (1) orientation & training session. Online Knowledge Base and Video tutorials are helpful resources.
• Customization. The flexibility to customize screens, layouts, fields, etc. is a HUGE benefit. Add or hide fields based on your company needs are available at functional user level.
• Trace & Notification features. Built-in reminders or "to do" lists keep staff on track. Never miss a deadline! Email w/ full HTML, import and export features are fantastic.

Incentivized

• Event apps are becoming consolidated into one platform app that contains events from all the clients who use it.
• No branding of your own app with your own name and your attendees having to download a third-party app with events other than just yours available in it.

Incentivized

• Contracts tie to AR but not to AP in direct fashion. Some duplicate entry for payables related to contracts is required.
• Still in midst of fully upgrading to web based version 20 program. Certain areas still need to use version 19.

Incentivized

We have been using CrowdCompass for 3 years and it has all of the capabilities and functionality that we need, it's easy to use, and Cvent is always implementing new features and enhancements to keep up with the latest trends and technology.

Incentivized

From the build perspective, its very simple and intuitive. You can either go basic or dig in and provide some interesting features and functions to provide a well-rounded event app experience. From the user perspective, its easy to use and navigate the app, plus the ability to interact and engage is a huge bonus

Incentivized

Have not had any issues with availability

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Have had no issues

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Once we paid for our apps, I felt like I was left to learn on my own. There are plenty of Help articles available, but no training sessions. I'm a visual learner and having to poke around and use trial and error to build the apps took way too much valuable time away from other parts of my job. It was frustrating and I brought it up with my CrowdCompass contact, but was told that they don't provide any training sessions and if I had questions I should refer to the Help articles or call support.

Incentivized

Software upgrade to latest version and to hosted environment took longer than expected

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Our training team walked us through the first set up which really helped me to learn where everything is located as well as all of the features available

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Don't wait to register with Apple and Google. You can do a lot of prep work prior to setting up CrowdCompass for integration.

Incentivized

CrowdCompass is the only mobile app that we have used or looked at. They are on the pricey side, but their integration with Cvent makes the cost worth it. With any other mobile app, we would have to either re-enter the event details or pay to have a custom API created

Incentivized

This past spring, I had the opportunity to view 25Live (web version of R25). Within 10 minutes, it was determined, 25Live was not suitable for the Event Management Operation. Most suited for the Office of the Registrar's need to book academic classrooms space for class course sections. College Net (25Live) sneak preview. - 25Live offers an Event Management Module, however, with very basic functionality. Does not compete with Ungerboeck Software functionality. - A single event in 25Live with multiple space books, are made up of multiple sub events; unable to view all space bookings on single screen. - Report options are not comparable. - Limited customization; unable to edit screen layouts or fields. - to name a few...

Incentivized

works great no matter what type of program or how many people attending

Incentivized

• It's had a positive impact financially because it integrates with Cvent.
• It's a much quicker process to build and design, saving staff hours of work.
• Unlike our old app system, we have more control over the content of this app. We can make our own edits and additions without depending on external people to make those for us.

Incentivized

• It keeps all events accessible

Incentivized