Criterion HCM vs. PeopleStrong

We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.

Incentivized

As we are all working online, and sometimes employees have to be on fieldwork PeopleStrong have the option of location-based check-in which makes it very convenient to ensure work is happening. Every document has to be verified and passed on in the software hence assuring no forgery is happening. As a user, I am able to set goals and achieve them, view my employment history definitely gives a sense of self-achievement too. The constant reminders ensure all assigned tasks are met and completed. I do not see any inappropriate instance, as this has been anything but very useful for our organization.

Incentivized

• changes in pay rates
• rehiring employees
• payroll calculations
• assisting with PTO accruals

Incentivized

• Salary Slips are updated on the portal and a person can access those slips from the joining date also.
• Calender provides a data of the events which are lined up through the company for the future time.
• An Employee can check the leaves and the history of leaves applied in history

• payroll reports
• state filing of W-2s
• support
• implementation
• employees access to W-2

Incentivized

• The user interface
• Reduce workflow / approval is needed
• Easier navigations

Incentivized

We are changing to another payroll/HR vendor.

Incentivized

too many instances of errors, unable to access program/time sheets

Incentivized

PeopleStrong is a great platform. When businesses optimize the use of PeopleStrong, they can drive long-term benefits such as talent retention, reduced administrative costs, and enhanced overall workforce performance, ultimately contributing to a strong return on investment that effectively implement and adopt the platform, leading to improved HR processes, cost savings, and enhanced employee engagement.

Incentivized

Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.

Incentivized

Had to continually repeat our information. Kept getting us confused with another client.

Incentivized

When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software

Incentivized

I haven't used any other platform other than Peoplestrong.

Incentivized

• does not impact our ROI

Incentivized

• Increase recruitment process
• Saves time
• Database management