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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Criterion HCM

    Score6.7 out of 10
    Enterprise companies (1,001+ employees)
    Criterion provides human capital management (HCM) software for midmarket organizations in construction, financial services, nonprofits and higher education, empowering them to streamline their critical HR, payroll, talent engagement, and workforce management processes.N/A
    Pricing
    Criterion HCM
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Criterion HCM
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Criterion HCM
    Considered Both Products
    Criterion HCM
    Chose Criterion HCM
    When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    Criterion HCM
    Human Resource Management
    Comparison of Human Resource Management features of Criterion HCM
    Feature
    Criterion HCM
    5.3
    1 Ratings
    39% below category average
    Employee demographic data5.01 Ratings
    Employment history5.01 Ratings
    Workflow for transfers, promotions, pay raises, etc.6.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of Criterion HCM
    Feature
    Criterion HCM
    5.0
    1 Ratings
    46% below category average
    Pay calculation5.01 Ratings
    Off-cycle/On-Demand payment5.01 Ratings
    Benefit plan administration5.01 Ratings
    Direct deposit files5.01 Ratings
    Salary revision and increment management5.01 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Criterion HCM
    Feature
    Criterion HCM
    4.0
    1 Ratings
    67% below category average
    Approval workflow4.01 Ratings
    Balance details4.01 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Criterion HCM
    Feature
    Criterion HCM
    4.0
    1 Ratings
    67% below category average
    View and generate pay and benefit information4.01 Ratings
    Update personal information4.01 Ratings
    Onboarding
    Comparison of Onboarding features of Criterion HCM
    Feature
    Criterion HCM
    1.0
    1 Ratings
    155% below category average
    New hire portal1.01 Ratings
    Best Alternatives
    Criterion HCM
    Small Businesses
    Zoho People
    Score8.4 out of 10
    Medium-sized Companies
    Zoho People
    Score8.4 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    Criterion HCM
    Likelihood to Recommend
    1.0
    (1 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    Usability
    1.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    User Testimonials
    Criterion HCM
    Likelihood to Recommend
    Criterion HCM
    We have not been happy with the functionality or reporting reports with this software. Numerous issues with employees not being able to clock in and out of the system. Employees' time sheets disappearing. Quarterly reports not matching to totals on batch payroll reports. Does not have the capability to electronically submit w-2's to state reporting agencies.
    Incentivized
    Read full review
    Pros
    Criterion HCM
    • changes in pay rates
    • rehiring employees
    • payroll calculations
    • assisting with PTO accruals
    Incentivized
    Read full review
    Cons
    Criterion HCM
    • payroll reports
    • state filing of W-2s
    • support
    • implementation
    • employees access to W-2
    Incentivized
    Read full review
    Likelihood to Renew
    Criterion HCM
    We are changing to another payroll/HR vendor.
    Incentivized
    Read full review
    Usability
    Criterion HCM
    too many instances of errors, unable to access program/time sheets
    Incentivized
    Read full review
    Support Rating
    Criterion HCM
    Support is very slow to correct issues. I have actually reported an issue then 2-3 hours later received screen shots where they were able to do what we could not as though we were doing something different that usual. They are quick to say it is user error. Took too long to correct payroll reports and reports still do not reconcile. Very difficult to complete quarterly and annual reporting.
    Incentivized
    Read full review
    Implementation Rating
    Criterion HCM
    Had to continually repeat our information. Kept getting us confused with another client.
    Incentivized
    Read full review
    Alternatives Considered
    Criterion HCM
    When reviewing the various software before selecting Criterion HCM, it appeared to be the best choice and value. During implementation (which took nine months with us having to do most of the work) we realized we were not given accurate information regarding the software
    Incentivized
    Read full review
    Return on Investment
    Criterion HCM
    • does not impact our ROI
    Incentivized
    Read full review
    ScreenShots