TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Crazy Egg

    Score8.1 out of 10
    N/ACrazy Egg is a heat map web analytics product.

    $24

    per month

    Aurea Campaign Manager

    Score6 out of 10
    N/ALyris HQ is a SaaS digital marketing platform including email messaging, landing page creation and web analytics. Best-known as an email marketing vendor, and the Lyris web analytics product was acquired from ClickTracks in 1996 and subsequently re-branded and tightly integrated with the other Lyris HQ capabilities. Unlike Google Analytics and Coremetrics, for example, Lyris uses server log file technology rather than page tags. Lyris was acquired by Aurea and the Lyris HQ cloud product…N/A
    Pricing
    Crazy EggAurea Campaign Manager
    Editions & Modules
    Crazy Egg
    $24.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Crazy EggAurea Campaign Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Crazy EggAurea Campaign Manager
    Considered Both Products
    Crazy Egg
    No answer on this topic
    Aurea
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    Crazy EggAurea Campaign Manager
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Crazy Egg and Aurea Campaign Manager
    Feature
    Crazy Egg
    -
    Ratings
    Aurea Campaign Manager
    5.0
    1 Ratings
    46% below category average
    WYSIWYG email editor00 Ratings2.01 Ratings
    Dynamic content00 Ratings5.01 Ratings
    Ability to test dynamic content00 Ratings7.01 Ratings
    Landing pages00 Ratings4.01 Ratings
    A/B testing00 Ratings5.01 Ratings
    Mobile optimization00 Ratings6.01 Ratings
    Email deliverability reporting00 Ratings8.01 Ratings
    List management00 Ratings4.01 Ratings
    Triggered drip sequences00 Ratings4.01 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Crazy Egg and Aurea Campaign Manager
    Feature
    Crazy Egg
    -
    Ratings
    Aurea Campaign Manager
    6.0
    1 Ratings
    24% below category average
    Dashboards00 Ratings4.01 Ratings
    Standard reports00 Ratings6.01 Ratings
    Custom reports00 Ratings8.01 Ratings
    Best Alternatives
    Crazy EggAurea Campaign Manager
    Small Businesses
    Smartlook
    Score8.2 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Hotjar
    Score8.3 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    No answers on this topic
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Crazy EggAurea Campaign Manager
    Likelihood to Recommend
    7.3
    (34 ratings)
    8.0
    (5 ratings)
    Likelihood to Renew
    8.5
    (14 ratings)
    8.0
    (3 ratings)
    Usability
    6.0
    (8 ratings)
    8.0
    (1 ratings)
    Availability
    7.1
    (4 ratings)
    9.0
    (1 ratings)
    Performance
    2.0
    (2 ratings)
    6.0
    (1 ratings)
    Support Rating
    5.0
    (7 ratings)
    8.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    9.2
    (3 ratings)
    6.0
    (1 ratings)
    Product Scalability
    9.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Crazy EggAurea Campaign Manager
    Likelihood to Recommend
    Crazy Egg
    + I strongly believe that this tool helps when a firm has good user count (depends on business model) as most of these tools are data friends. More data - more valuable insights + Best fit if someone who is looking for deeper insights of individual page - Not suggested for very fewer visits of a website. Suggested to improve better visit count
    Incentivized
    Read full review
    Aurea
    I feel that this is a very good email marking system. You really can accomplish any task needed for your email marketing needs. I think that if a few key features were added, it would really take Lyris HQ over the top. We are very happy with this product and we tell our clients about it when they ask us.
    Incentivized
    Read full review
    Pros
    Crazy Egg
    • Provides heatmaps that shows you the elements on your site that are and aren't performing well.
    • Provides scrollmaps so you can see how far down a page users are scrolling and which content never gets seen.
    • Screenshots show you how your website looks across a variety of different devices.
    • Provides a type of clickmap called confetti that enables you visualise clicks by segments - device, new/returning visitors, campaigns and other metrics.
    Incentivized
    Read full review
    Aurea
    • I like the file import process - quick and efficient.
    • List segmentation is thorough.
    • Campaign monitoring is easily accessible and accurate.
    Incentivized
    Read full review
    Cons
    Crazy Egg
    • The largest thing we've struggled with is the Optimizely integration. I've contacted customer service a few times to get it properly setup. Customer Service is always friendly and helpful; they provide clear steps to get it setup. Unfortunately despite clear instructions, they are tedious, and if not completed in the correct order, the integration with Optimizely does not work. My success rate with the integration is less than 55%.
    Incentivized
    Read full review
    Aurea
    • PHP API
    • Segmentation
    • Creating messages via API calls
    Incentivized
    Read full review
    Likelihood to Renew
    Crazy Egg
    It's a great tool considering how inexpensive it is. If used correctly and you have a plan for tracking your websites, this tool can make a world of a difference. If you are not going to sit down and take the time to make a plan for how to use this tool, I would say it is not worth your time. Yes, you can look at items on your website that need to be changed, but without a consistent plan, other important items that need changing can be lost in the mix. Make sure you have enough time and energy to invest in this and it will be well worth it
    Read full review
    Aurea
    Lyris HQ is a simple tool, but it is highly effective and , for smaller organizations, it can save a lot of time and money.
    Read full review
    Usability
    Crazy Egg
    It's not clear what features there are. The navigation icon is not labeled. It's hard to know where to start when you're first logging in as a first-time user. It's hard to know how to set up anything and there aren't many helpful tutorials in-product. I don't want to be kicked out of a help center or read the documentation.
    Incentivized
    Read full review
    Aurea
    Super easy to use.
    Read full review
    Reliability and Availability
    Crazy Egg
    It's slow to post data, and slow to get a snapshot to finally be active (i.e. not pending). Not intolerable, but would be nice to see data within a couple hours. Often have to wait to the next day.
    Read full review
    Aurea
    No issue.
    Read full review
    Performance
    Crazy Egg
    No answers on this topic
    Aurea
    Running larger segments can take some time.
    Read full review
    Support Rating
    Crazy Egg
    I think support is an area where Crazy Egg is lacking. I would love to have a quarterly check-in with a Crazy Egg rep to understand what kinds of changes have been made to the platform and what is on the horizon. I also think a quick consulting sessions with a rep could be extremely beneficial, as I'm sure there are ways to use the tool that we haven't even thought about yet that would be extremely insightful for our team.
    Incentivized
    Read full review
    Aurea
    I found one really good tech support guru and stuck with him forever.
    Read full review
    Online Training
    Crazy Egg
    Crazy Egg is the best CRO and LPO tool for performance marketers who have a limited budget!
    Read full review
    Aurea
    No answers on this topic
    Implementation Rating
    Crazy Egg
    It is simple. JavaScript code needs to be added to any pages where you want to run tests. That's it.
    Read full review
    Aurea
    Implementation was one of the most painful parts for us as we had to find and create our own library to interface with Lyris's SOAP API interface which still to this day is one of the top libraries used in its language.
    Incentivized
    Read full review
    Alternatives Considered
    Crazy Egg
    Hotjar is more expensive than Crazy Eggs, and we needed a tool to fit the budget for small comp. With more time, we could have tested it deeply also to have a better opinion, it seems to be great too
    Incentivized
    Read full review
    Aurea
    They are much better
    Incentivized
    Read full review
    Scalability
    Crazy Egg
    Its reliability (not scaleability, as the question asks for, sorry) is pretty good but through our testing we know that some clicks do not get recorded. It doesn't bother us a lot because we look at the aggregate of thousands of visits, but we do know it misses things. As for scaleability, it's about right. You really don't want zillions of clicks per snapshot - the screen just turns to 100% dots and you lose the ability to differentiate different screen areas. We find that 25,000 clicks for a page gives us a really good view.
    Read full review
    Aurea
    No answers on this topic
    Return on Investment
    Crazy Egg
    • Very Positive impact on ROI as it pointed towards some specific flaws of the website. These flaws were removed on a regular basis.
    • It constantly helps finetune our website to the requirements of the users. This helps in boosting our business development efforts.
    • It helps us to remove or modify the least visited sections of the website. Thus removing the limitations that hamper our growth.
    Incentivized
    Read full review
    Aurea
    • More defined lists for third party blasts, which turns into more leads for the clients. Which is more money in our pocket.
    • Some segmentation pulls do take a long time, thus leading to multiple requests and a time suck for myself.
    Incentivized
    Read full review
    ScreenShots

    Aurea Campaign Manager Screenshots

    Screenshot of Aurea Campaign Manager is a cloud-based email marketing solution that enables you to deeply engage your customer base in relevant and specific conversations.