TrustRadius

ControlUp vs. Viavi Observer GigaStor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ControlUp
Score 10.0 out of 10
N/A
ControlUp, from the company of the same name headquartered in San Francisco, offers an end user experience monitoring focuses on being able to easily find the root cause of IT issues, remediate directly from its UI vs. having to rely on several tools, and strategically analyze historical resources, usage, and issues data.N/A
Viavi Observer GigaStor
Score 7.0 out of 10
N/A
Observer GigaStor from Viavi enables end-user experience scoring with packet capture, analysis, and storage, to provide IT teams with in-depth network conversation details for troubleshooting, performance optimization, and security investigations. The Observer Platform (formerly from Network Instruments) is a suite of network performance monitoring technologies. Network Instruments was acquired by JDSU in 2015, and then split off into Viavi Solutions.N/A
Pricing
ControlUpViavi Observer GigaStor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ControlUpViavi Observer GigaStor
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
ControlUpViavi Observer GigaStor
Best Alternatives
ControlUpViavi Observer GigaStor
Small Businesses
SolarWinds Pingdom
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Score 9.7 out of 10
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Score 9.7 out of 10
Medium-sized Companies
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Score 8.9 out of 10
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Score 8.9 out of 10
Enterprises
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Score 8.9 out of 10
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Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ControlUpViavi Observer GigaStor
Likelihood to Recommend
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ControlUpViavi Observer GigaStor
Likelihood to Recommend
ControlUp is great on seeing what an end user is doing in a Citrix session and can help figure out why a user might be having an issue. The console also offers a bunch of tools on the right click menu. Things from making registry changes on a remote machine to network tools like ping, nslookup and other troubleshooting tools
TH
Tom Hamilton
Sr. Technical Engineer
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No answers on this topic
Pros
  • Easy to find information when troubleshooting a problem
  • Information is clearly presented
  • Information is easy to arrange (sort, filter, drill down)
  • Information provided is useful out of the box but can also be customized
Verified User
Anonymous
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No answers on this topic
Cons
  • ControlUp has a quick and easy way to submit feature request but I with they had a public list of things being proposed that the community could vote on to show what is important to those of us that use the product.
  • The console is very memory intensive. They are working on a web version but I am not sure how long it will be before they get all the same features in the new web console.
TH
Tom Hamilton
Sr. Technical Engineer
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No answers on this topic
Alternatives Considered
In four years of using SysTrack I never once felt like I knew where to go in investigate a problem. ControlUp is much easier to use and provide great information.
Verified User
Anonymous
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No answers on this topic
Return on Investment
  • its licensing cost is a bit on high
Praneet Sardi | TrustRadius Reviewer
Praneet Sardi
Lead Infrastructure
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ScreenShots