ContactMonkey vs. Firstup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ContactMonkey
Score 6.0 out of 10
N/A
ContactMonkey tracks internal communications via email, and is a plugin for Outlook and Gmail. ContactMonkey gives users the following capabilities: - Track who opens emails, how many times, in what locations, and what email client or mobile device was used. - Track who clicked the hyperlinks in emails (link to LinkedIn profile, company website, proposal, etc.) - See Open Activities and Activity History - Log a Call, Create a Task and Add an Event - Create, Update or…N/A
Firstup
Score 9.1 out of 10
N/A
Firstup (formerly Dynamic Signal & SocialChorus, merged in 2021) offers an Employee Communication and Engagement Platform that aims to create a connected, inclusive, and engaged workforce where people feel valued and empowered to be their best. Firstup can be used to generate UGC, enabling employees to share on-brand content with their social networks​, and keep employees engaged with gamification (e.g. leaderboards, competitions, etc.), and through making their thoughts known through surveys…N/A
Pricing
ContactMonkeyFirstup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ContactMonkeyFirstup
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
ContactMonkeyFirstup
Best Alternatives
ContactMonkeyFirstup
Small Businesses
Flock
Flock
Score 9.1 out of 10
Flock
Flock
Score 9.1 out of 10
Medium-sized Companies
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Enterprises
Axonify
Axonify
Score 10.0 out of 10
Axonify
Axonify
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ContactMonkeyFirstup
Likelihood to Recommend
10.0
(0 ratings)
7.7
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ContactMonkeyFirstup
Likelihood to Recommend
If you are a sales rep and want to know if your email has been opened without having to use receipts this is perfect. However, many people find this intrusive and inappropriate. I don't believe in this day and age there should be a moral outrage to track your emails but it happens. I particularly like it for Outlook 2016. I've tried Yesaware but found this better suited.
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Firstup is a well-suited solution for companies that would like to spread brand awareness and get employees to be their number one ambassadors. Employees like to share/brag about the company they work for so why not use them as a driving force in spreading brand awareness!
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Pros
  • Provides email open information
  • Identifies if an email has been shared and location the email was opened
  • Integrates nicely into HTML emails
  • Provides data regarding clicked links and most effective emails
  • Has a great search function
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  • Intuitive, easy-to-use templates for posts, newsletters and email notifications.
  • Consistent upgrades and innovation that keeps the tool current with other apps.
  • Flexibility on how users can use the tool (i.e. comments, sharing photos, etc.) This decision is left to each organization, individually.
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Cons
  • It could allow for more business cards uploads per month.
  • It should automatically sync business accounts when individual accounts are updates.
  • More tips and resources on how to develop a good contact list would be nice.
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  • We'd love to see a calendar added that would show key upcoming dates.
  • It would be awesome if the Message feature had a drop-down directory you could scroll through vs. requiring you to type a few letters before the potential names came up.
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Likelihood to Renew
Easy to use
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No answers on this topic
Usability
Easy for all users.
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No answers on this topic
Support Rating
Easy to contact, quick follow-up/
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No answers on this topic
Implementation Rating
It is really easy to integrate with GMail, so just start from there
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No answers on this topic
Alternatives Considered
Contact Monkey was the best solution for Outlook 2016. While Yesaware is a good product with Microsoft 365 integration, I found it expensive and too feature rich for what I needed. If you are just trying to find something simple that does what you need well and cheap, this is the best solution on the market. It does have Salesforce integration but I just use the Salesforce product that is free and provides the same or more prospect info.
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I can't really answer this as the platform was already in place when I took my current role.
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Return on Investment
  • I've found companies that have shared my email and opened the email 20-60 times but never responded. It gave me an absolute understanding that this was a hot company
  • Sometimes knowing your email is being opened can be very frustrating if you cannot get a response. However, at least you know it was read and they are not interested.
  • My boss and fellow employee's don't like the fact that I know where they are located. It's somewhat divisive in that sense.
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  • We look at the earned media revenue tool that Firstup has, and we have earned media of over $4000 most months. Amazing!
  • We have been recognized by peers, clients, and partner agents who say they always see our Hilldrup news pop up on social media!
  • Marketing has been able to control the voice of the brand while amplifying the message to new audiences - amazing!
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ScreenShots