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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact Lead Gen & CRM

    Score8 out of 10
    Small Businesses (1-50 employees)
    Constant Contact Advanced Automation helps users to send the right message at the right time, from Social to SMS and email to ecommerce. Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. The Campaign Builder tool can help launch a multi-channel campaign across email, social, and SMS. Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to…

    $449

    per month

    Drip Ecommerce CRM

    Score8 out of 10
    N/ADrip is an ECRM–an Ecommerce CRM offering email marketing automation software specifically for B2C online retailers. The vendor’s value proposition is that with Drip's simple, user-friendly visual campaign builder, users can design email campaigns based on specific subscriber behavior—so they always send the right message, to the right person, at the right time. Drip starts at $41/mo (with email sending and every feature enabled).

    $19

    per month

    Pricing
    Constant Contact Lead Gen & CRMDrip Ecommerce CRM
    Editions & Modules
    Lite
    $12
    per month
    Standard
    $35
    per month
    Premium
    $80
    per month
    Lead Gen & CRM
    Starting at $449
    per month
    Up to 500 people in account
    $19
    per month
    550 - 2,000
    $29
    per month
    2,001 - 5,000
    $89
    per month
    5,001 - 8,000
    $124
    per month
    8,001 - 15,000
    $209
    per month
    15,001 - 22,500
    $329
    per month
    22,501 - 27,500
    $409
    per month
    27,501 - 35,000
    $529
    per month
    35,001 - 50,000
    $699
    per month
    Offerings
    Pricing Offerings
    Constant Contact Lead Gen & CRMDrip Ecommerce CRM
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredOptional
    Additional DetailsAbove pricing based on 5000 contacts.—
    More Pricing Information
    Community Pulse
    Constant Contact Lead Gen & CRMDrip Ecommerce CRM
    Considered Both Products
    Constant Contact
    Chose Constant Contact Lead Gen & CRM
    SharpSpring easily stands toe to toe with any competing product on the market. Its tools are robust and powerful. Its customer service is fast and reliable. Its price is simply unbeatable. That's why I chose SharpSpring over all the other options I researched.
    Incentivized
    Drip Global, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    145 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    144 Answers
    No answers on this topic
    Happy with the feature set
    99%
    Happy with the feature set
    149 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    125 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    126 Answers
    No answers on this topic
    Features
    Constant Contact Lead Gen & CRMDrip Ecommerce CRM
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact Lead Gen & CRM and Drip Ecommerce CRM
    Feature
    Constant Contact Lead Gen & CRM
    6.9
    510 Ratings
    9% below category average
    Drip Ecommerce CRM
    8.4
    8 Ratings
    6% above category average
    WYSIWYG email editor8.5470 Ratings9.47 Ratings
    Dynamic content6.0453 Ratings7.06 Ratings
    Ability to test dynamic content6.0434 Ratings5.16 Ratings
    Landing pages7.5442 Ratings00 Ratings
    A/B testing6.0397 Ratings8.87 Ratings
    Mobile optimization8.5428 Ratings7.18 Ratings
    Email deliverability reporting7.5498 Ratings10.08 Ratings
    List management6.5500 Ratings10.08 Ratings
    Triggered drip sequences6.0475 Ratings10.08 Ratings
    Lead Management
    Comparison of Lead Management features of Constant Contact Lead Gen & CRM and Drip Ecommerce CRM
    Feature
    Constant Contact Lead Gen & CRM
    7.3
    499 Ratings
    7% below category average
    Drip Ecommerce CRM
    -
    Ratings
    Lead nurturing automation7.5486 Ratings00 Ratings
    Lead scoring and grading8.0492 Ratings00 Ratings
    Data quality management6.0468 Ratings00 Ratings
    Automated sales alerts and tasks7.5464 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Constant Contact Lead Gen & CRM and Drip Ecommerce CRM
    Feature
    Constant Contact Lead Gen & CRM
    6.5
    401 Ratings
    13% below category average
    Drip Ecommerce CRM
    -
    Ratings
    Calendaring6.0339 Ratings00 Ratings
    Event/webinar marketing7.0319 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Constant Contact Lead Gen & CRM and Drip Ecommerce CRM
    Feature
    Constant Contact Lead Gen & CRM
    8.8
    379 Ratings
    16% above category average
    Drip Ecommerce CRM
    -
    Ratings
    Social sharing and campaigns8.5318 Ratings00 Ratings
    Social profile integration9.0364 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact Lead Gen & CRM and Drip Ecommerce CRM
    Feature
    Constant Contact Lead Gen & CRM
    5.0
    496 Ratings
    38% below category average
    Drip Ecommerce CRM
    6.9
    8 Ratings
    11% below category average
    Dashboards5.5488 Ratings7.78 Ratings
    Standard reports5.5488 Ratings7.97 Ratings
    Custom reports4.0449 Ratings5.05 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Constant Contact Lead Gen & CRM and Drip Ecommerce CRM
    Feature
    Constant Contact Lead Gen & CRM
    6.3
    468 Ratings
    17% below category average
    Drip Ecommerce CRM
    -
    Ratings
    API7.5366 Ratings00 Ratings
    Role-based workflow & approvals6.0404 Ratings00 Ratings
    Customizability5.0440 Ratings00 Ratings
    Integration with Salesforce.com7.5219 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM5.099 Ratings00 Ratings
    Integration with SugarCRM7.091 Ratings00 Ratings
    Best Alternatives
    Constant Contact Lead Gen & CRMDrip Ecommerce CRM
    Small Businesses
    Vbout
    Score9.9 out of 10
    Mad Mimi
    Score10 out of 10
    Medium-sized Companies
    Bloomreach - The Agentic Platform for Personalization
    Score8.3 out of 10
    Everest (Return Path + 250ok)
    Score10 out of 10
    Enterprises
    Iterable
    Score8.7 out of 10
    Emma by Marigold
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Constant Contact Lead Gen & CRMDrip Ecommerce CRM
    Likelihood to Recommend
    8.0
    (524 ratings)
    9.4
    (8 ratings)
    Likelihood to Renew
    8.1
    (32 ratings)
    -
    (0 ratings)
    Usability
    7.5
    (72 ratings)
    -
    (0 ratings)
    Availability
    7.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    3.2
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (71 ratings)
    -
    (0 ratings)
    Online Training
    4.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.5
    (10 ratings)
    -
    (0 ratings)
    Configurability
    4.5
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    2.9
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    1.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Constant Contact Lead Gen & CRMDrip Ecommerce CRM
    Likelihood to Recommend
    Constant Contact
    Constant Contact is excellent for small businesses wanting a simple email to their customers and leads. We've found that it's not the most robust solution for more complex funnels involved in e-commerce or information publishing. For instance, setting up specific flows based on user behavior, VIP status, and other attributes is lacking.
    Incentivized
    Read full review
    Drip Global, Inc
    If you're looking to take your email program to the next level with automation, you definitely need to consider Drip. Their support team is always timely and helpful whenever we've needed guidance on the platform or using the API. They are constantly improving their tools. It never feels stagnant or lacking in critical features. Their prebuilt workflows make getting started very easy and you can start driving more revenue almost immediately.
    Incentivized
    Read full review
    Pros
    Constant Contact
    • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
    • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
    Read full review
    Drip Global, Inc
    • Simplicity + power. Drip is one of the quickest platforms to use in terms of setting up simple drip email sequences. Yet it also packs enormous power if you need to do complex automation.
    • Drip's direct integrations with other systems mean you can easily create hyper-personalized communications and anybody can set this up.
    • Drip's Javascript embed is easy to setup and great for helping to build deeper insights into customer behavior as well as triggering automation.
    Incentivized
    Read full review
    Cons
    Constant Contact
    • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
    • Sometimes confusing between types of workflows to use. Opportunity versus visual.
    • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
    Incentivized
    Read full review
    Drip Global, Inc
    • Possibly more email design templates for "new" users to automation, HTML coding, integrations, webhooks, etc.
    • Any supported integration partners are always good to see. They have expanded in this area, recently.
    • Some sort of WYSIWYG, drag-and-drop email editor, wouldn't hurt.
    • Sometimes, when trying to implement advanced HTML coding to an email template, the code doesn't stick, save or format as "native HTML."
    Incentivized
    Read full review
    Likelihood to Renew
    Constant Contact
    We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
    Incentivized
    Read full review
    Drip Global, Inc
    No answers on this topic
    Usability
    Constant Contact
    This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
    Incentivized
    Read full review
    Drip Global, Inc
    No answers on this topic
    Support Rating
    Constant Contact
    The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
    Incentivized
    Read full review
    Drip Global, Inc
    No answers on this topic
    Implementation Rating
    Constant Contact
    Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
    Incentivized
    Read full review
    Drip Global, Inc
    No answers on this topic
    Alternatives Considered
    Constant Contact
    Pros of SharpSpring:
    • Design unlimited custom fields
    • Can send content & templates to Sales to send in their reach-outs (Outlook extension)
    • Ad retargeting
    • Social listening tool
    • Social media scheduling
    • Email builder: dynamic content
    • Landing pages: dynamic content, rebrandable domain name
    • Chatbot Platform seems intuitive to use
    • Forms auto-complete for known visitors
    • Instant 2-way sync with Salesforce
    • Trigger automated workflows from social media
    • It was easy to receive demo, streamlined sales process
    SharpSpring: approx. $13,000 USD per year + $2,000 USD one-time for onboarding Pardot: $32,400 USD per year + $3,000 to $5,000 USD one-time for onboarding HubSpot: $20,381 USD per year + $3,000 USD one-time for onboarding Marketo: $29,015 USD per year + $4,500 USD one-time for onboarding
    Incentivized
    Read full review
    Drip Global, Inc
    Again, this is dependent on the use case. If you are a small- to medium-sized business that doesn't have a sales team, this is likely a great product for you. It is also a good price compared to larger enterprise software. Other software I have used worked better for other companies I worked for, but Drip fits best for my current company.
    Incentivized
    Read full review
    Return on Investment
    Constant Contact
    • Streamlined Processes - sales and marketing are now all in the same place.
    • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
    • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
    • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
    • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
    Read full review
    Drip Global, Inc
    • Saves hours of typing redundant emails
    • Helps with our retention based on the constant contact with our current clients
    • Keeps our prospects up to date as we move through the stages of the sales cycle which also increases our capacity to handle more volume.
    Incentivized
    Read full review
    ScreenShots

    Constant Contact Lead Gen & CRM Screenshots

    Screenshot of Get a multi-channel campaign in just a few clicks with the Campaign Builder. Make a few selections and AI does the campaign building for you.Screenshot of Use the power of the AI Content Generator to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Integrate with powerful tools to grow more using Constant Contact.

    Drip Ecommerce CRM Screenshots

    Screenshot of Get a deeper look into when and how often your customers are up to something. Tracking Events in Drip lets you understand all the times someone takes a peek at their favorite product, when they make a purchase, and more so you can personalize experiences based on real-life behaviors and engagement.Screenshot of Not only do Tags help you quickly see how people interact with your brand, but they also provide an intuitive way of segmenting your people when it comes time to tailor your messaging.Screenshot of Drip’s one-time setup makes it simple to start collecting all the revenue attribution data you need in one place for confident decision-making for the long haul.