Constant Contact Lead Gen & CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Constant Contact Lead Gen & CRM
Score 8.1 out of 10
Small Businesses (1-50 employees)
Constant Contact Advanced Automation helps users to send the right message at the right time, from Social to SMS and email to ecommerce. Multi-Channel Campaigns - Create comprehensive marketing campaigns with just a few clicks. The Campaign Builder tool can help launch a multi-channel campaign across email, social, and SMS. Pre-Built Automation Templates - Setup your automations quickly with pre-built automation templates to…
$449
per month
Pricing
Constant Contact Lead Gen & CRM
Editions & Modules
Lite
$12
per month
Standard
$35
per month
Premium
$80
per month
Lead Gen & CRM
Starting at $449
per month
Offerings
Pricing Offerings
Constant Contact Lead Gen & CRM
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeRequired
Additional DetailsAbove pricing based on 5000 contacts.
More Pricing Information
Community Pulse
Constant Contact Lead Gen & CRM
Considered Both Products
Constant Contact Lead Gen & CRM
Chose Constant Contact Lead Gen & CRM
Constant Contact doesn't stand up against Klaviyo, so we're permanently migrating our lists and customer profiles over to Klaviyo. Constant Contact is an excellent choice for solopreneurs, brick-and-mortar, and businesses that are more heavily focused on face-to-face human …
Chose Constant Contact Lead Gen & CRM
Constant Contact is a good tool if you want most of Hubspot's features at a much lower price. It gives you a more predictable number as well as most of the features. It also has the benefits of having other items that regular email marketing systems don't have. While there are …
Chose Constant Contact Lead Gen & CRM
SharpSpring is comparable to Pardot, HubSpot, Marketo, Eloqua. Of these, I very recently used Pardot and the ease-of-use of SharpSpring compared to HubSpot is not even close. SharpSpring is just so much easier to administer. The biggest differentiator for me is support and …
Chose Constant Contact Lead Gen & CRM
SharpSpring from Constant Contact is more streamlined (and cost-effective), especially for smaller businesses that don't need all the complexity and confusion of bigger options like Salesforce.
Chose Constant Contact Lead Gen & CRM
SharpSpring has created a vacuum in my business for the better. Marketing as a service only gets to its final stage once you have a powerful way to leverage the data in your client's businesses to their advantage. We could never do this for our clients until we found …
Chose Constant Contact Lead Gen & CRM
I prefer SharpSpring because it covers at least all the needs a medium or small company requires to start and develop an inbound marketing strategy.
Chose Constant Contact Lead Gen & CRM
SharpSpring is the best All in One CRM. It's not just a CRM for email management and that's what's important to us! The support is better in SharpSpring and it's getting more and more effective!
Chose Constant Contact Lead Gen & CRM
Some of these other tools are "more closed" and do not allow so much customisation or you have to make ad hoc developments.
Chose Constant Contact Lead Gen & CRM
SharpSpring from Constant Contact is much broader and rounded in terms of sales planning, contact management, landing page tools, and lead scoring. It seems to suit our small, start-up business fine at this point. However, we may move to another platform as we grow and need to …
Chose Constant Contact Lead Gen & CRM
Pros of SharpSpring:
  • Design unlimited custom fields
  • Can send content & templates to Sales to send in their reach-outs (Outlook extension)
Chose Constant Contact Lead Gen & CRM
SharpSpring is better priced than other products with similar feature sets. It allows better management for an agency with clients, and has the kinds of features that can readily move the revenue needle for clients who have the vision for what's possible with an integrated …
Chose Constant Contact Lead Gen & CRM
We chose them because we needed a lead tracking software, and they were the best solution at the time.
Chose Constant Contact Lead Gen & CRM
Before SharpSpring we looked into both HubSpot and Infusionsoft but SharpSpring is the best solution for us. Worth every penny and more. We are also using Active Campaign for clients that only need email marketing, but if they want more then we convert them to Sharpspring.
Chose Constant Contact Lead Gen & CRM
SharpSpring lets you tailor the fields to the sales specifications, helping to control the details sent to the customer.
Chose Constant Contact Lead Gen & CRM
SharpSpring has all of the functionality of HubSpot at a fraction of the cost. I used HubSpot at a previous position but I have found that I can do everything I want to do in SharpSpring without having to pay a fortune.

SharpSpring also offers significantly more functionality …
Chose Constant Contact Lead Gen & CRM
I found SharpSpring to be the easiest CRM to use. On a scale of 1 to 5, 5 being the easiest to learn and use, I'd give Salesforce a 1, SharpSpring a 5 and the others fall in between. It's customizable, it's easy to update leads, and most of all there are no quirky error …
Chose Constant Contact Lead Gen & CRM
We use different CRMs for different clients, mostly due to budget and other requirements. SharpSpring from Constant Contact is in the middle, price-wise, but is slightly more user-friendly than ActiveCampaign when it comes to certain things, such as drip campaigns and …
Chose Constant Contact Lead Gen & CRM
Immediately prior to SharpSpring, we had Leadfeeder for a year. It was very easy to use and priced well. But the accuracy of the web guests was not up to the standard I needed. We liked having contact information available for people within the companies that visited our site, …
Chose Constant Contact Lead Gen & CRM
SharpSpring provided the best in terms of comprehensiveness, capability and cost. The support is also fantastic.
Chose Constant Contact Lead Gen & CRM
SharpSpring doesn't quite live up to HubSpot in terms of the intricacies of its features. But what it does, when compared to the cost of using other premium marketing automation systems, it does well to help meet marketing objectives. Providing your technology stack is …
Chose Constant Contact Lead Gen & CRM
We experienced working with other platforms in our team, reviewing and testing, in order to find the one that would optimize our workflows the most. Some of these were completely new to me (Sharpspring was one of them), but I had previous experiences with platforms like Mailchim…
Features
Constant Contact Lead Gen & CRM
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Constant Contact Lead Gen & CRM
6.9
510 Ratings
10% below category average
WYSIWYG email editor8.5470 Ratings
Dynamic content6.0453 Ratings
Ability to test dynamic content6.0434 Ratings
Landing pages7.5442 Ratings
A/B testing6.0397 Ratings
Mobile optimization8.5428 Ratings
Email deliverability reporting7.5498 Ratings
List management6.5500 Ratings
Triggered drip sequences6.0475 Ratings
Lead Management
Comparison of Lead Management features of Product A and Product B
Constant Contact Lead Gen & CRM
7.3
499 Ratings
7% below category average
Lead nurturing automation7.5486 Ratings
Lead scoring and grading8.0492 Ratings
Data quality management6.0468 Ratings
Automated sales alerts and tasks7.5464 Ratings
Campaign Management
Comparison of Campaign Management features of Product A and Product B
Constant Contact Lead Gen & CRM
6.5
401 Ratings
13% below category average
Calendaring6.0339 Ratings
Event/webinar marketing7.0319 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of Product A and Product B
Constant Contact Lead Gen & CRM
8.8
379 Ratings
16% above category average
Social sharing and campaigns8.5318 Ratings
Social profile integration9.0364 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Constant Contact Lead Gen & CRM
5.0
496 Ratings
38% below category average
Dashboards5.5488 Ratings
Standard reports5.5488 Ratings
Custom reports4.0449 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Constant Contact Lead Gen & CRM
6.3
468 Ratings
17% below category average
API7.5366 Ratings
Role-based workflow & approvals6.0404 Ratings
Customizability5.0440 Ratings
Integration with Salesforce.com7.5219 Ratings
Integration with Microsoft Dynamics CRM5.099 Ratings
Integration with SugarCRM7.091 Ratings
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User Ratings
Constant Contact Lead Gen & CRM
Likelihood to Recommend
8.0
(524 ratings)
Likelihood to Renew
8.1
(32 ratings)
Usability
7.5
(72 ratings)
Availability
7.8
(2 ratings)
Performance
3.2
(2 ratings)
Support Rating
8.9
(71 ratings)
Online Training
4.5
(2 ratings)
Implementation Rating
6.5
(10 ratings)
Configurability
4.5
(1 ratings)
Ease of integration
4.5
(2 ratings)
Product Scalability
2.9
(2 ratings)
Vendor post-sale
8.2
(1 ratings)
Vendor pre-sale
1.0
(1 ratings)
User Testimonials
Constant Contact Lead Gen & CRM
Likelihood to Recommend
Constant Contact
Constant Contact is excellent for small businesses wanting a simple email to their customers and leads. We've found that it's not the most robust solution for more complex funnels involved in e-commerce or information publishing. For instance, setting up specific flows based on user behavior, VIP status, and other attributes is lacking.
Read full review
Pros
Constant Contact
  • Their Emailers are very easy to construct and user-friendly. It takes your Newsletter and sales emails to the next level, especially with the action groups and trigger functionalities.
  • The life of the lead functionality allows you to see when leads get warmer, so you know when to send them what. Helps improve conversions.
Read full review
Cons
Constant Contact
  • The landing page builder is a bit hard to use. Doesn’t have much flexibility.
  • Sometimes confusing between types of workflows to use. Opportunity versus visual.
  • If you imported contacts that weren’t formatted correctly. It is hard to delete a bull amount. Need to type DELETE for each one manually. No bull options to make changes.
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Likelihood to Renew
Constant Contact
We have been very impressed with all aspects of this software and the potential for it to radically change how we operate is huge! Support has been exceptional and we have discovered many extra uses for the software than originally thought. Not only will it give us benefits for our company's growth, but for our client's growth as well.
Read full review
Usability
Constant Contact
This rating is coming from an administrative perspective. With so many features, workflows, dashboards, and more, there is certainly a lot going on, and even the most savvy software user can get a little overwhelmed when trying to decide how to best implement and utilize the platform to its full potential. That being said, the SharpSpring platform is well-implemented and well-organized, with most solutions being fairly intuitive, once you have a grasp of the software. It is fairly easy to learn, but difficult to master. Just like any powerful platform, however, the complexity is worth it, and once you are comfortable navigating and problem solving within SharpSpring, it becomes a great marketing and sales tool which can do virtually anything you need it to.
Read full review
Support Rating
Constant Contact
The support is great which really helps overcome challenges if you become stuck and the training videos are great too. Same-day replies are great and I even got some help with some CSS code on the chat. Not many organizations would do this or even respond.
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Implementation Rating
Constant Contact
Overall I would say to be patient and bring everyone who will be touching the platform to the onboarding sessions. The Virtual Classroom lets you onboard as quickly or slowly as you want. Sales, marketing, design, account management, get 'em all in on it. For the most part, they will be happy to use this platform. I recommend getting as many people as possible to see the SharpSpring demo.
Read full review
Alternatives Considered
Constant Contact
Pros of SharpSpring:
  • Design unlimited custom fields
  • Can send content & templates to Sales to send in their reach-outs (Outlook extension)
  • Ad retargeting
  • Social listening tool
  • Social media scheduling
  • Email builder: dynamic content
  • Landing pages: dynamic content, rebrandable domain name
  • Chatbot Platform seems intuitive to use
  • Forms auto-complete for known visitors
  • Instant 2-way sync with Salesforce
  • Trigger automated workflows from social media
  • It was easy to receive demo, streamlined sales process
SharpSpring: approx. $13,000 USD per year + $2,000 USD one-time for onboarding Pardot: $32,400 USD per year + $3,000 to $5,000 USD one-time for onboarding HubSpot: $20,381 USD per year + $3,000 USD one-time for onboarding Marketo: $29,015 USD per year + $4,500 USD one-time for onboarding
Read full review
Return on Investment
Constant Contact
  • Streamlined Processes - sales and marketing are now all in the same place.
  • Reduced Number of Platforms/Tools - CRM/lead management, email, automation, landing pages, forms, etc are all in the same place rather than using multiple tools.
  • Time-saving - sales pipeline is very easy to use for sales. For marketing, we have dozens of workflows that eliminate much of our manual processes from the past.
  • Return on Investment - We're more focused on moving the building the business than ever before because SharpSpring has simplified so many of our business operations and we're seeing massive results!
  • Lead generation - Up SIGNIFICANTLY (between 3x & 4x) since setting up SharpSpring.
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ScreenShots

Constant Contact Lead Gen & CRM Screenshots

Screenshot of Get a multi-channel campaign in just a few clicks with the Campaign Builder. Make a few selections and AI does the campaign building for you.Screenshot of Use the power of the AI Content Generator to create content for emails, social posts, or SMS.Screenshot of Curate Advanced Automation workflows to make sure your marketing is always on - even when you're not.Screenshot of Reach your customers wherever they are with SMS Marketing.Screenshot of Plan and post your social media messaging across platforms with our Social Posting tool.Screenshot of Integrate with powerful tools to grow more using Constant Contact.