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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ConnectWise RMM

    Score7.1 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A

    Opsview Monitor

    Score8 out of 10
    N/AOpsview Monitor is an IT infrastructure and application monitoring solution. It monitors the infrastructure, applications, and endpoints of a network, and supports add-ons for automation and data exporting. Opsview also offers a free version of Monitor.N/A
    Pricing
    ConnectWise RMMOpsview Monitor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ConnectWise RMMOpsview Monitor
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
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    ConnectWise RMMOpsview Monitor
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    Panda Systems Management
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    N-able N-sight RMM
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    Icinga
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    Enterprises
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    Veeam ONE
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    ConnectWise RMMOpsview Monitor
    Likelihood to Recommend
    7.3
    (7 ratings)
    9.0
    (2 ratings)
    User Testimonials
    ConnectWise RMMOpsview Monitor
    Likelihood to Recommend
    ConnectWise
    ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells.
    Incentivized
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    Opsview
    If you know Nagios or Nagios-like monitoring systems, OpsView will be really easy for you to learn and manage. Migrations process will be relatively easy. You're getting great U/I that will speed up adding new objects to the system and present data in a clear, organized way. In addition it's easy to create dedicated dashboards for your clients.
    Incentivized
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    Pros
    ConnectWise
    • Provides lightweight, easy to install software agent to deploy to client devices
    • Robust reporting, including hardware & installed software reports
    • Provides generally stable service for remote access to client devices
    Incentivized
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    Opsview
    • Easily extensible. We write many of our own monitoring plugins for Opsview and use open source Nagios community plugins as well
    • Quick to deploy. Don't need to worry about all of the dependencies that you need to with something like Nagios
    • It just works. Most of the housekeeping tasks are completely automated
    • Nice visualizations and dashboards
    Incentivized
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    Cons
    ConnectWise
    • We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs
    • Setting up MAC users is not easy
    • resolving existing tickets in the portal - understanding the ConnectWise notes
    • Account Management - Since ConnectWise took over, we have no idea who our account management team is.
    • Patch Management needs more improvement
    Incentivized
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    Opsview
    • pricey
    • build in cloud monitoring packs need to be improved
    • smb version is missing some powerfull features
    Incentivized
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    Alternatives Considered
    ConnectWise
    Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
    Incentivized
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    Opsview
    Nagios and Zabbix - Opsview is much easier to setup and operate than both of them. SolarWinds Orion - Opsview is much more economical
    Incentivized
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    Return on Investment
    ConnectWise
    • The product upgrades stay up to date with our business needs.
    • The product is an important part of our overall budget.
    • The product helps with the planning and success of our Department.
    Incentivized
    Read full review
    Opsview
    • helps to discover and remediate infrastructure problems quickly
    • helps to present SLA diagrams for clients
    • speeds up deployment proces for new solutions
    Incentivized
    Read full review
    ScreenShots

    Opsview Monitor Screenshots

    Screenshot of Opsview Monitor Dashboard