ClickUp vs. Zenhub

Great for project management, reoccurring task management, building trackers and keeping track of what everyone is up to. Like all software that has great functionality, having solid governance and control over access is essential. I recommend ensuring that your admins/owners have a close eye on what is going on across the space or it can turn into an unmanageable nightmare.

Zenhub is incredible for the below areas: Burndown Charts, Release Reports, Velocity Tracking, Control Points Charts, Cumulative Flow Diagrams And if there is a bottleneck in your workflow, ZenHub identifies it. The most important aspect is serving as a collaboration tool for areas that are impeding implementation projects. For example when working with non-standard ERPs and having to document ERP integrations this tool is very helpful

Incentivized

• Customization of fields in Tickets
• Integrations with other sites such as Google, Figma, JIRA, and GitHub
• Combining many apps into one- Ticketing, sprint tracking, form submissions, documentation, file management, and chats
• Continual improvements. The ClickUp team is always making amazing strides to update the site and make it that much better for its users

• ZenHub continually adds to its reporting suite-- that truly allows you to track forward motion and see what issues may be the cause of any delays.
• Both our technical and non-technical staff can understand and use the functionality.
• We like the flexibility of being able to provide labels to our stories that can be customized to the way our company does things--- such as knowing if an epic is part of a module or a stream.
• We also like the flexibility of the number and labeling of the pipelines--- again, very adaptable to our organization.
• The filtering is very useful--- with and/or conditions, and allows people on different projects, doing different functions, an easy way to view what is important to them.

Incentivized

• Their chat feature was nonexistent, and a revamp was rolled out recently.
• Their whiteboard function for visual collaboration feels clunky and difficult to use smoothly.
• Their table view/feature (which is supposed to feel like a spreadsheet) is lacking and makes it difficult to copy/move information.

Incentivized

• Sometimes, updates to a GitHub project can get lost if they're made through ZenHub. You do need to open the GitHub project occasionally, as you don't have exactly the same ability to modify issues and milestones from within ZenHub.
• It's great to be able to see your projects from within ZenHub, but sometimes you'll need to check in on the GitHub project itself, as well.
• I've run into some problems with updates getting lost on occasion. I think this happens when you do the update from within ZenHub instead of from GitHub itself. I also don't have quite as much control over my issues or milestones from within ZenHub.

Incentivized

We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.

Incentivized

Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.

Incentivized

Once it's up and running it's easy to use. It needs a little consideration to get set up perfectly for your own needs, but that is the same for any feature-rich software.

Incentivized

For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.

Incentivized

The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.

Incentivized

Support are genuinely helpful and really nice to deal with. I had a bug on my workspace that I’d been experiencing for a while. They looked into it for me and asked some questions. Once they found the issue and resolved it, they even filmed a video detailing how they’d fixed it. That level of support is fantastic.

Incentivized

Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.

Incentivized

There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.

Incentivized

Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.

And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.

Incentivized

Every other tool I have used has been for organizing tasks and work only. There were some of the other features, but none of them had the ability to do everything we need to manage a project from start to finish

Incentivized

Way better than competition if you use github because it seamlessly integrates without doing anything. You don't need to duplicate your issues, etc. As long as your devs already use github and github issues this will be a no brainer and simple to implement. With JIRA or Trello we were doing everything twice, things got dropped, etc.

Incentivized

Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.

Incentivized

• We stopped losing customers due to lack of organization and management
• Deixamos de perder clientes pela falta de organização e gestão
• We increased our revenue by 30% by offering CRM implementation within ClickUp
• Aumentamos nossa receita em 30% por oferecermos implementação de CRM dentro do clickup
• We no longer waste time using different tools to manage tasks and internal communication with the team.
• Deixamos de perder tempo usando ferramentas diferentes para gerir tarefa e comunicação interna com o time

• We are now able to determine output potential from our development resources based on points assignment.
• We were able to successfully implement an Agile methodology in our department.
• We have been able to better track tasks.
• We have used the releases feature to group our task to business release expections and easily filter.

Incentivized