TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ClickUp

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…

    $0

    per month per seat

    Pricing
    ClickUp
    Editions & Modules
    Free
    $0.00
    Unlimited
    $9.00 ($5.00)
    per member per month (annual contract pricing)
    Business
    $19.00 ($12.00)
    per member per month (annual contract pricing)
    Business Plus
    $29.00 ($19.00)
    per member per month (annual contract pricing)
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    ClickUp
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    ClickUp
    Considered Both Products
    ClickUp
    Chose ClickUp
    I still use both. ClickUp is a little "bigger" and has some more tunning over details. When someone ask me about which to choose, my answer is "you must try them"... start using both and you'll find the best using them and asking users how they feel.
    Incentivized
    Chose ClickUp
    The big selling point of Notion is that it is completely customisable. I would say ClickUp is only slightly less customisable and because the framework and support is there in ClickUp, it is actually faster to onboard people too. ClickUp gives businesses a better foundation to …
    Incentivized
    Chose ClickUp
    Access is great - but not a shareable cloud environment. Monday.com is a close second - CU pips them at the post at this stage. It does become difficult to switch so the choice of tool at the beginning is very very important. The continuous improvements in CU gives me a lot of …
    Incentivized
    Chose ClickUp
    We used ClickUp because if offered the most versatility, while still remaining functional and efficient for our entire company. ClickUp offers features that save time for every team member, and it was very easy to implement and integrate within our company.
    Incentivized
    Chose ClickUp
    Love how ClickUp allows tasks to be opened in their own little window, where you can then see additional info. monday.com forced us to have every field visible as a column, which lead to really complicated and difficult to navigate boards. ClickUp's Lists are cleaner, more …
    Incentivized
    Chose ClickUp
    I walked away from so many other products that I tried primarily because I wanted to have a task and productivity tool that allowed me to re-envision my 'data' at the task level. I wanted to be able to have Gantt views and dashboard views and then dive in deeper with comments …
    Incentivized
    Chose ClickUp
    ClickUp is more efficient than all of these tools combined. Trello only has one type of view, kanban. You can't customize it to list, dashboard, or calendar. Notion is much harder to manage my company's departments and connect everything like ClickUp. Notion doesn't have the …
    Incentivized
    Chose ClickUp
    More customization and ease of use.
    Incentivized
    Chose ClickUp
    It combines them all with a user friendly interface and a really nice workflow. It keeps work in as less places as possible which makes it easy for new colleagues.
    Incentivized
    Chose ClickUp
    ClickUp has the best UX by far. It also has the most necessary features and the fewest unnecessary features.
    Incentivized
    Chose ClickUp
    - Data centralization
    - Fast and clean
    - Easy to manage
    Incentivized
    Chose ClickUp
    Clickup feels a lot more complete and professional.
    Incentivized
    Chose ClickUp
    ClickUp's features were far superior in terms of what we could do for project management and flexible enough we could adjust it to our use case. We found Notion too basic and monday.com too restrictive. ClickUp is the perfect blend of what we need and their new features often …
    Incentivized
    Chose ClickUp
    I did not make the decision to move to ClickUp, but I did provide feedback and hear feedback from our internal team about how ClickUp centralizes a lot of the company wides resources into one space. I feel that ClickUp provides more dynamic workflow building beyond Jira and Karb…
    Incentivized
    Chose ClickUp
    ClickUp is definitely a marked improvement in just about every way from Redmine. UI, functionalities, usability- all of it has been a much better experience in ClickUp. As for JIRA and Airtable, I think ClickUp's overall layout and organization style trumps those sites by …
    Incentivized
    Chose ClickUp
    We liked ClickUp for the flexibility, the ease of set up, ClickUp university, and the price.
    Incentivized
    Chose ClickUp
    All of them are based on activity management, however ClickUp stands out in several areas: integrations with other tools, management of several spaces simultaneously through views/dashboards, the vast majority of the tools listed do not allow me to have visibility of everything …
    Incentivized
    Chose ClickUp
    Notion, Clickup is easier and it is better looking
    Incentivized
    Chose ClickUp
    ClickUp is by far the most easy to use, superb interface and functionality. The notifications are far superior too.
    Incentivized
    Chose ClickUp
    The best feature of ClcikUp over others is it's customization as well as hierarchy. Departments, clients, operations become easier to manage if the hierarchy is setup in a good way that can allow your business scale without altering it repeatedly.
    Customization is another …
    Incentivized
    Chose ClickUp
    It has been probably around 4 years. A big part of the decision between monday and ClickUp (CU) when we decided on a platform was the pricing model of CU was more suitable. There has been massive updates since we started using CU. So not sure how it stacks up now
    Incentivized
    Chose ClickUp
    Much more flexible and complete, you can shape it for your liking.
    Incentivized
    Chose ClickUp
    ClickUp can be very simple, yet very advanced. That helps us get started while providing something we can grow into as well, to avoid a future switch again.
    Incentivized
    Chose ClickUp
    ClickUp is a good match when you have many complex projects
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    646 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    598 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    647 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    487 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    540 Answers
    Features
    ClickUp
    Project Management
    Comparison of Project Management features of ClickUp
    Feature
    ClickUp
    8.0
    620 Ratings
    4% above category average
    Task Management8.9620 Ratings
    Resource Management8.0478 Ratings
    Gantt Charts7.8436 Ratings
    Scheduling7.8505 Ratings
    Workflow Automation7.9475 Ratings
    Team Collaboration8.8591 Ratings
    Support for Agile Methodology8.4405 Ratings
    Support for Waterfall Methodology8.4332 Ratings
    Document Management7.9523 Ratings
    Email integration7.8421 Ratings
    Mobile Access6.8490 Ratings
    Timesheet Tracking7.6406 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ClickUp
    Feature
    ClickUp
    7.7
    299 Ratings
    2% above category average
    Project & financial reporting7.7299 Ratings
    Best Alternatives
    ClickUp
    Small Businesses
    Any.do
    Score8 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Microsoft To Do
    Score9.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    ClickUp
    Likelihood to Recommend
    7.8
    (621 ratings)
    Likelihood to Renew
    7.3
    (31 ratings)
    Usability
    6.0
    (30 ratings)
    Availability
    9.5
    (6 ratings)
    Performance
    8.0
    (5 ratings)
    Support Rating
    9.4
    (46 ratings)
    Online Training
    10.0
    (2 ratings)
    Implementation Rating
    7.9
    (7 ratings)
    Configurability
    8.0
    (2 ratings)
    Contract Terms and Pricing Model
    5.0
    (1 ratings)
    Ease of integration
    7.0
    (2 ratings)
    Product Scalability
    8.9
    (6 ratings)
    Professional Services
    5.0
    (1 ratings)
    Vendor post-sale
    5.0
    (2 ratings)
    Vendor pre-sale
    5.0
    (2 ratings)
    User Testimonials
    ClickUp
    Likelihood to Recommend
    ClickUp
    Great for project management, reoccurring task management, building trackers and keeping track of what everyone is up to. Like all software that has great functionality, having solid governance and control over access is essential. I recommend ensuring that your admins/owners have a close eye on what is going on across the space or it can turn into an unmanageable nightmare.
    Read full review
    Pros
    ClickUp
    • Customizable setup and views for any personal preference (works for EVERYONE)
    • The communication tools inside of ClickUp help reduce emails
    • The ability to share ClickUp forms and documents with people outside of ClickUp is powerful
    • Unlimited file size for form attachments is amazing
    Incentivized
    Read full review
    Cons
    ClickUp
    • Add new people to meetings that are already in progress
    • Adicionar pessoas novas em reunioes que já estao em andamento
    • Record meetings within ClickUp
    • Gravar as reunioes dentro do clickup
    • connection with whatsapp to manage leads within the CRM in ClickUp
    • conexão com whatsapp para gerenciar leads dentro do CRM no ClickUp
    Read full review
    Likelihood to Renew
    ClickUp
    It has been a game-changer in terms of project tracking, as animation is a demanding product that requires multiple layers of analysis, revisions, tracking, scheduling, etc. ClickUp simplifies many approvals as anyone can easily add items, and you can tag the people who need to look at them.
    Incentivized
    Read full review
    Usability
    ClickUp
    Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
    Incentivized
    Read full review
    Reliability and Availability
    ClickUp
    For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
    Incentivized
    Read full review
    Performance
    ClickUp
    The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
    Incentivized
    Read full review
    Support Rating
    ClickUp
    I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
    Incentivized
    Read full review
    Online Training
    ClickUp
    There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
    Incentivized
    Read full review
    Implementation Rating
    ClickUp
    Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
    And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
    Incentivized
    Read full review
    Alternatives Considered
    ClickUp
    I did not make the decision to move to ClickUp, but I did provide feedback and hear feedback from our internal team about how ClickUp centralizes a lot of the company wides resources into one space. I feel that ClickUp provides more dynamic workflow building beyond Jira and Karbon, and tasks and questions are more searchable cross team, causing more time saved and less time reaching out to ask for an update. All Apps have their individual strengths, but ClickUp has it all live together in one space, making it easier overall for searching and updating items internally as a team.
    Read full review
    Scalability
    ClickUp
    Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
    Incentivized
    Read full review
    Return on Investment
    ClickUp
    • Before ClickUp, my team would have multiple different project trackers, all in different locations, formatted in different ways. ClickUp has allowed us to move all those trackers into one location with a specified template and the ability to directly link tasks to tickets. This has greatly impacted project deliveries in a very positive way.
    • The time tracking feature of ClickUp has been amazing for our development team. Instead of them having to track in a separate document or at the end of every day, try to remember what they worked on and when, they instead can just hit a timer button on the ticket and go off to work. This alone has saved time and improved the accuracy of tracked time to projects.
    Read full review
    ScreenShots

    ClickUp Screenshots

    Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View