Citrix Gateway vs. NetScaler

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Gateway
Score 7.0 out of 10
N/A
Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
$995
per month
NetScaler
Score 8.7 out of 10
N/A
NetScaler ADC is an application delivery controller.N/A
Pricing
Citrix GatewayNetScaler
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix GatewayNetScaler
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.
More Pricing Information
Community Pulse
Citrix GatewayNetScaler
Considered Both Products
Citrix Gateway
Chose Citrix Gateway
The Citrix access gateway allowed for more freedom of device and did not need profiles or certificates to get started. allowing for better range of devices and less time over call per call in VPN troubleshooting settings.
Chose Citrix Gateway
They both have about the same reliability but I don't have to install Citrix NetScaler on my computer which is nice.
Chose Citrix Gateway
We faced many challenges trying to integrate F5 into newer versions of Citrix Web Interface with Secure Gateway to front end our XenApp environments. After migrating to Citrix NetScaler we had a much less complex configuration to manage, performance and user satisfaction was …
NetScaler
Chose NetScaler
Our organization replaced 5 BIG-IP appliances with Citrix ADC, both are comparable products. The largest advantage for our organization switching to Citrix ADC is the shared code base and reduction of the number of vendors in an implemented solution chain from end to end.
Best Alternatives
Citrix GatewayNetScaler
Small Businesses

No answers on this topic

Cloudflare
Cloudflare
Score 8.7 out of 10
Medium-sized Companies
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.8 out of 10
Cloudflare
Cloudflare
Score 8.7 out of 10
Enterprises
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.8 out of 10
NGINX
NGINX
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Citrix GatewayNetScaler
Likelihood to Recommend
10.0
(13 ratings)
8.7
(25 ratings)
Usability
-
(0 ratings)
8.2
(5 ratings)
Support Rating
8.0
(3 ratings)
7.3
(4 ratings)
User Testimonials
Citrix GatewayNetScaler
Likelihood to Recommend
Citrix
The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
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Citrix
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
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Pros
Citrix
  • allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
  • it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
  • It can grant the ability to launch a single application or an entire VPN envelope
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Citrix
  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
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Cons
Citrix
  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
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Citrix
  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
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Usability
Citrix
No answers on this topic
Citrix
I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
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Support Rating
Citrix
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
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Citrix
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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Alternatives Considered
Citrix
The only other SSL VPN type product I have used was Citrix Secure Gateway. Netscaler is a MUCH more feature filled product. CSG was a free add on to older versions of Citrix Metaframe and XenApp and was specifically just used for securing Citrix infrastructure. Netscaler excels in securing Citrix but can also be used to secure shared apps of all kinds regardless of how they are published. I did do a test run on 2X's product which did include a secure gateway but then base 2X product was not really comparable to Citrix so did not go too far with it.
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Citrix
easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
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Return on Investment
Citrix
  • Our data is secure and protected from the outside world which is priceless.
  • It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need.
  • It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs.
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Citrix
  • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
  • Scales up and out with ease
  • Challenging to find NetScaler experts for advanced features you want to enable and use
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