Cisco ThousandEyes vs. Splunk AppDynamics

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco ThousandEyes
Score 8.9 out of 10
N/A
Cisco ThousandEyes empowers organizations to assure every digital experience across every network, everywhere, every time.N/A
Splunk AppDynamics
Score 8.2 out of 10
N/A
AppDynamics is an APM and Mobile APM program, with application mapping and predictive capabilities. These capacities enable automated remediation and code-level diagnostics in real time. It can be deployed on-premise or as a SaaS.N/A
Pricing
Cisco ThousandEyesSplunk AppDynamics
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco ThousandEyesSplunk AppDynamics
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco ThousandEyesSplunk AppDynamics
Features
Cisco ThousandEyesSplunk AppDynamics
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Cisco ThousandEyes
-
Ratings
Splunk AppDynamics
8.5
Ratings
11% above category average
Application monitoring00 Ratings9.40 Ratings
Database monitoring00 Ratings8.00 Ratings
Threshold alerts00 Ratings8.90 Ratings
Predictive capabilities00 Ratings7.80 Ratings
Application performance management console00 Ratings8.90 Ratings
Collaboration tools00 Ratings7.60 Ratings
Server availability and performance monitoring00 Ratings8.50 Ratings
Server usage monitoring and capacity forecasting00 Ratings8.80 Ratings
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User Ratings
Cisco ThousandEyesSplunk AppDynamics
Likelihood to Recommend
8.8
(0 ratings)
8.6
(0 ratings)
Likelihood to Renew
6.4
(0 ratings)
9.1
(0 ratings)
Usability
7.3
(0 ratings)
8.5
(0 ratings)
Support Rating
9.1
(0 ratings)
8.1
(0 ratings)
User Testimonials
Cisco ThousandEyesSplunk AppDynamics
Likelihood to Recommend
As a service provider that is in multiple datacenters it's a great tool to use and leverage. Alot of smaller providers are only using NMS nodes that are hosted in their HQ or in spots that aren't where their content is hosted. Being able to run tests directly from your datacenters (between them or to the content provider itself) gives more accurate results. The downside is if you have no server infrastructure you'll have to install servers/machines to utilize it.
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Platforms for software as a service (SaaS) frequently cater to a large number of users with a variety of needs and usage patterns. Because AppDynamics offers multi-tenant monitoring capabilities to track performance across various customer environments, it is a good choice for SaaS platform monitoring. SaaS providers can maximize resource utilization, proactively detect and resolve performance issues, and provide a dependable and consistent user experience for their clients with AppDynamics.
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Pros
  • Agent to Agent testing. Full round trip test. Have a customer using a Server Side API that is having an issue. Loan a Nuc, or have them install the ThousandEyes agent in their network. You'll find the issue guaranteed.
  • Device Layer vision - ability to see from the server, through the Firewall, switches Proxy and internet. Measure jitter, latency, response time, load time and see the path your packet takes.
  • Share your tests live. Provide the customer a link to a live test, they can see what you do, review your metrics and verify your tests. They can also use it as a tool to better their service. Build the trust and stickiness with your customers' most difficult users - the IT Operations team.
  • Validate your QOS and routes for VOIP, video conferences, and data traffic. Highly flexible and configurable complete with transaction-based testing, custom headers, calls and tools to mimic any scenario you need.
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  • AppDynamics excels in creating dynamic baselines for application performance. For instance, during periods of varying workloads, it automatically adjusts performance baselines. This adaptive baseline creation helps in accurately detecting anomalies and deviations, ensuring that abnormal behavior is quickly identified and addressed.
  • The scalability of an organization's apps can be evaluated with the assistance of AppDynamics. It gives insights into how effectively programs can handle increased workloads, helping to proactively address scalability concerns before they impair performance.
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Cons
  • We have the product, we have a fair amount of wireless issues. You have to go through so many hoops, links and selections that I would think would've been impossible. Maybe if you have a specialized engineer, you would be able to use the thousandeyes product to troubleshoot a problem. But if I want to share with our knock, for example, would be very challenging because there is so many paths that you have to go and there is so many assumptions you have to do to actually find the root cause of the problem. What I would expect is maybe what they can do is implementing some AI today on this product to give some hints, "hey, this might be the problem because the data is there but it's difficult to find." We need an easier way to find how we can use the platform to point out where's the root cause of those problems.
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  • The initial setup process of AppDynamics could be more user-friendly. Some users find the configuration and onboarding to be a bit complex. Improving the onboarding experience could make it more accessible, especially for smaller teams or those with limited resources.
  • It can be difficult for some users to get AppDynamics up and running for the first time. For new users, the platform's usability might be improved by streamlining the onboarding process or providing more user-friendly setup wizards.
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Likelihood to Renew
We will definitely renew and maybe even extend our usage of ThousandEyes. We have been using ThousandEyes now for a couple of years and it has shown us major benefits. With the new options it offers for SD-WAN for us it is a no brainer to renew our current licenses
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its working for us, we are familiar and comfortable with the tool and its proven valuable/indispensable in helping evaluate our code.
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Usability
There is definitely a learning curve to ThousandEyes, but once you understand how the client deployment works and how to set up monitoring, things go pretty smoothly. I think the initial setting up of clients on endpoints can be a little tricky though.
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Actually, I would like to give it a score of 10 out of 10, but taking into account certain factors such as: the cost of the annual licence, the complexity of installation and configuration, the blurring of setting Splunk AppDynamics over the cloud and especially OpenShift since we use it as a container platform. So, 8 out of 10 looks perfect for it
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Reliability and Availability
Being cloud hosted means that you are at the mercy of Cisco web services, but we've had absolutely no issues with its availability.
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No answers on this topic
Performance
The client is very lightweight on endpoints and the user interface is very fast and fluid.
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No answers on this topic
Support Rating
You have online support from the tool itself 24/7 and they are very responsive. We also have a specific account manager and specific engineer assigned to help us with very specific questions for our environment. The level of response to our requirements is always super high. We have requested specific features to be added and these have been developed and introduced very quick tot he product (within weeks). Their DevOps and agile approach seems to pay off.
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AppDynamics has its own community site that includes forums and a knowledge base. On the forums, you can converse with other members of the community and ask technical questions as you have them. Though this forum isn’t filled with people there are active members for you to gain some valuable insights.
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In-Person Training
Our Cisco reps actually had someone teach us a few things about the functionality of ThousandEyes, and it helped a lot. The training was good and we had follow-up assistance as well when we had questions about the monitoring and reporting functions. Overall, we were satisfied with the training and support.
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No answers on this topic
Implementation Rating
Our implementation was pretty straightforward, with some issues loading clients on endpoints. We didn't have any notable issues, and I don't really have any additional insights.
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Alternatives Considered
It is a similar product to Cisco ThousandEyes. Both solutions give good network monitoring and traffic analysis. But Cisco ThousandEyes works better with Cisco devices and has real-time alerts that are very useful. It also helps to see network problems faster and make troubleshooting easier. Cisco ThousandEyes is also better for checking SaaS and cloud apps like Azure, AWS, Webex, etc. It has endpoint agents that show network quality directly from user devices. The web interface is simple to use, so the learning curve is not too steep. Also, it has many monitoring points around the world, making it easy to check performance outside the company network.
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It is distinguished from these programs because the platform provides visualizations of application processes, showing the interplay between various parts and services. Understanding the architecture of complicated apps and finding their weak spots is greatly aided by this.
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Scalability
I think this product would be infinitely scalable since it's all cloud hosted and can support thousands of endpoints if needed. We are only using it for a limited number of endpoints, so we never really considered scalability.
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No answers on this topic
Return on Investment
  • ThousandEyes has helped us quickly isolate issues on some high-profile (within the organization) incidents and whether the network (internally or on the Internet) is at fault. If it is, it becomes easier to see the "where" of the issues quicker so we can move onto what the issue is faster. In the case of non-network related issues, it helps us get the appropriate teams or individuals involved sooner.
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  • We can optimize infrastructure utilization and lower cloud or server costs by locating and removing resource-intensive bottlenecks with the aid of AppDynamics.
  • Building trust with external stakeholders and encouraging accountability within our organization, AppDynamics' comprehensive reporting and monitoring capabilities offer transparency into the health of applications.
  • We can find bugs earlier and improve development workflows with the help of AppDynamics' real-time insights and code-level profiling.
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ScreenShots

Cisco ThousandEyes Screenshots

Screenshot of global availability issues for users trying to use Slack application.Screenshot of the path visibility feature pinpointing where in the transit path an outage or event is occurring.Screenshot of ThousandEyes Internet Insights™, which combines a massive data set with algorithmic outage detection to provide near real-time insights into a business's SaaS applications.  and networks. Internet Insights can be used to manage digital experience at Internet scale.Screenshot of ThousandEyes Event Detection diagnosing events as server or network issue.