The vendor provides the Cisco Unified IP Phone 6900 Series as an affordable, reliable voice and video communications endpoint, and state it is also user- and eco-friendly. It is designed to improve productivity, foster collaboration, and reduce operating expenses with simple, full-featured, and cost-effective communications to deliver a superior user experience.
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OpenVoice
Score 10.0 out of 10
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LogMeIn offers OpenVoice as a reservation-less audio conferencing service, providing web-based account tools that allows user provisioning and audio meeting controls for users to manage small and large audio conferences without operator assistance. Its toll-free audio integrates into GoToMeeting, GoToWebinar, and GoToTraining.
I would recommend this model in lobbies, break rooms, hotels, manufacturing floor "pole phones" or other places where a larger physical phone isn't necessary to provide dial-tone and basic feature access.
OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
he Cisco Unified IP Phone 6900 Series has proven to be reliable and efficient for our communication needs in live production. Its integration with our existing systems, ease of use, and strong call quality make it a great choice. However, there's always room for improvement, especially with features like more advanced integration with cloud-based systems and additional customization options
The interface is intuitive, and the phones are easy to use for daily communication, making call handling, conferencing, and directory access seamless. The design is simple yet effective, which is great for a fast-paced environment like ours. The only reason it’s not a perfect 10 is that some advanced configurations and integrations require a bit of technical knowledge, which can slow down deployment for non-technical users."
The system has been extremely reliable, with no major downtime or unplanned outages in our experience. In a live broadcast environment, where uninterrupted communication is critical, this level of dependability is essential. Even during high-demand situations, the phones perform consistently well, and any issues we've encountered were related to network configuration rather than the phones themselves.
Calls connect quickly, audio quality is clear with minimal latency, and the phone interface is responsive. The system integrates well with our VoIP and broadcast communication tools, and we haven’t noticed any significant slowdowns. The only reason it’s not a 10 is that some advanced configurations or firmware updates can take a little longer than expected, but overall, it’s a fast and reliable solution for our needs.
When we’ve needed support, the response times have been good, and the team is knowledgeable. The support resources provided, like online documentation and troubleshooting guides, have been helpful. However, at times, the support can be a bit slow with complex technical issues, especially when dealing with integration into our live production systems. Overall, we’re satisfied, but there's room for improvement in the speed and depth of troubleshooting.
It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
The training sessions were interactive and tailored to our specific needs, which made them highly relevant for our live production environment. The instructors were knowledgeable and provided hands-on experience, allowing us to apply what we learned immediately.
The training materials were clear and covered the essential features of the Cisco Unified IP Phone 6900 Series, but we felt that some advanced use cases, especially for live production environments, were not addressed in enough detail. While the training helped with basic functions, additional scenario-based learning would have made it more useful for our specific needs.
he process was generally smooth, and the Cisco team provided excellent support during setup. There were a few minor challenges with network configuration, but they were quickly resolved. Overall, the implementation was efficient, and the phones were up and running with minimal disruption to our operations, which is crucial in a live production environment
Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of the best support I [have ever seen] in the industry.
OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
the system is highly flexible, allowing easy deployment across multiple departments and locations. It integrates smoothly with existing Cisco infrastructure, making it a great fit for expanding operations.
