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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified IP Phone 6900 Series

    Score7.9 out of 10
    N/AThe vendor provides the Cisco Unified IP Phone 6900 Series as an affordable, reliable voice and video communications endpoint, and state it is also user- and eco-friendly. It is designed to improve productivity, foster collaboration, and reduce operating expenses with simple, full-featured, and cost-effective communications to deliver a superior user experience.N/A

    OpenVoice

    Score10 out of 10
    N/ALogMeIn offers OpenVoice as a reservation-less audio conferencing service, providing web-based account tools that allows user provisioning and audio meeting controls for users to manage small and large audio conferences without operator assistance. Its toll-free audio integrates into GoToMeeting, GoToWebinar, and GoToTraining.

    $0.08

    Per Minute Per Caller

    Pricing
    Cisco Unified IP Phone 6900 SeriesOpenVoice
    Editions & Modules
    No answers on this topic
    Basic Plan
    $0.08
    Per Minute Per Caller
    Offerings
    Pricing Offerings
    Cisco Unified IP Phone 6900 SeriesOpenVoice
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Unified IP Phone 6900 SeriesOpenVoice
    Considered Both Products
    Cisco
    No answer on this topic
    GoTo (formerly LogMeIn)
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    Cisco Unified IP Phone 6900 SeriesOpenVoice
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    Cisco IP Phones
    Score6.8 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Cisco IP Phones
    Score6.8 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Unified IP Phone 6900 SeriesOpenVoice
    Likelihood to Recommend
    4.6
    (7 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Cisco Unified IP Phone 6900 SeriesOpenVoice
    Likelihood to Recommend
    Cisco
    The 6900 series is the best option for offices that need IP telephony flawlessly making and receiving calls and can fit on most of the user types due to the number of models. It does not fit for companies that want to use video, none of the models has a video embedded and the tools to integrate those devices with video are that good[.]
    Incentivized
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    GoTo (formerly LogMeIn)
    OpenVoice works really well for large 80+ conference calls. We've hosted over 30+ calls on the system and never once had any service outages. It is a stable platform that works reliably!
    Incentivized
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    Pros
    Cisco
    • Compatibility with Cisco enterprise telephony platforms.
    • All the basis and essential telephony features included.
    • Ergonomic design and high quality materials.
    • Excellent voice quality.
    Incentivized
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    GoTo (formerly LogMeIn)
    • Simple dial-in instructions.
    • Multiple number choices to call in with.
    • Recording!
    • Web portal to control the call.
    • Simple billing.
    Incentivized
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    Cons
    Cisco
    • I wish the color was jazzier ( I know that's not a word probably) but something that allows you to give your phone character.
    • The cord tangles to easily.
    • The phone could be a little smaller.
    Incentivized
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    GoTo (formerly LogMeIn)
    • No built-in video options.
    Incentivized
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    Likelihood to Renew
    Cisco
    he Cisco Unified IP Phone 6900 Series has proven to be reliable and efficient for our communication needs in live production. Its integration with our existing systems, ease of use, and strong call quality make it a great choice. However, there's always room for improvement, especially with features like more advanced integration with cloud-based systems and additional customization options
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Usability
    Cisco
    The interface is intuitive, and the phones are easy to use for daily communication, making call handling, conferencing, and directory access seamless. The design is simple yet effective, which is great for a fast-paced environment like ours. The only reason it’s not a perfect 10 is that some advanced configurations and integrations require a bit of technical knowledge, which can slow down deployment for non-technical users."
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Reliability and Availability
    Cisco
    The system has been extremely reliable, with no major downtime or unplanned outages in our experience. In a live broadcast environment, where uninterrupted communication is critical, this level of dependability is essential.
    Even during high-demand situations, the phones perform consistently well, and any issues we've encountered were related to network configuration rather than the phones themselves.
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Performance
    Cisco
    Calls connect quickly, audio quality is clear with minimal latency, and the phone interface is responsive.
    The system integrates well with our VoIP and broadcast communication tools, and we haven’t noticed any significant slowdowns. The only reason it’s not a 10 is that some advanced configurations or firmware updates can take a little longer than expected, but overall, it’s a fast and reliable solution for our needs.
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Support Rating
    Cisco
    When we’ve needed support, the response times have been good, and the team is knowledgeable. The support resources provided, like online documentation and troubleshooting guides, have been helpful. However, at times, the support can be a bit slow with complex technical issues, especially when dealing with integration into our live production systems. Overall, we’re satisfied, but there's room for improvement in the speed and depth of troubleshooting.
    Incentivized
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    GoTo (formerly LogMeIn)
    It's been years since I've had to call into OpenVoice for any technical support issues. The main issues I had were more on the billing side, but those billing issues were cleared up quickly.
    Incentivized
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    In-Person Training
    Cisco
    The training sessions were interactive and tailored to our specific needs, which made them highly relevant for our live production environment. The instructors were knowledgeable and provided hands-on experience, allowing us to apply what we learned immediately.
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Online Training
    Cisco
    The training materials were clear and covered the essential features of the Cisco Unified IP Phone 6900 Series, but we felt that some advanced use cases, especially for live production environments, were not addressed in enough detail. While the training helped with basic functions, additional scenario-based learning would have made it more useful for our specific needs.
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Implementation Rating
    Cisco
    he process was generally smooth, and the Cisco team provided excellent support during setup. There were a few minor challenges with network configuration, but they were quickly resolved. Overall, the implementation was efficient, and the phones were up and running with minimal disruption to our operations, which is crucial in a live production environment
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Alternatives Considered
    Cisco
    When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.
    Incentivized
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    GoTo (formerly LogMeIn)
    OpenVoice provides a quick, simple way to gather users together for conference calls. We've tried using WebEx's audio bridge, but many times users find themselves confused by the prompts. We've tried numerous times to educate users on WebEx, but it always seems to fall back on OpenVoice.
    Incentivized
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    Contract Terms and Pricing Model
    Cisco
    The unit pricing was reasonable given the quality of the product and the fact that it's a well-established solution in the market. Additionally, the billing frequency was flexible, which worked well for our budget cycles.
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Scalability
    Cisco
    the system is highly flexible, allowing easy deployment across multiple departments and locations. It integrates smoothly with existing Cisco infrastructure, making it a great fit for expanding operations.
    Incentivized
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    GoTo (formerly LogMeIn)
    No answers on this topic
    Return on Investment
    Cisco
    • Very high ROI and competitive price.
    • By providing the essential telephony services the 6900 series IP Phones increase employees productivity.
    • Company saves a lot of money when it comes to communication between branches, and this model provides all the necessary facilities for that.
    Incentivized
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    GoTo (formerly LogMeIn)
    • The built-in recording feature allows us to post recordings of conference calls with ease.
    • Attendance to OpenVoice calls have been positive.
    Incentivized
    Read full review
    ScreenShots