The vendor provides the Cisco Unified IP Phone 6900 Series as an affordable, reliable voice and video communications endpoint, and state it is also user- and eco-friendly. It is designed to improve productivity, foster collaboration, and reduce operating expenses with simple, full-featured, and cost-effective communications to deliver a superior user experience.
Collaboration Engineer in Information Technology at Heartland Business Systems (Information Technology & Services, 201-500 employees)
Chose Cisco Unified IP Phone 6900 Series
They are similar to a common analog handset that would plug into a 50/100 pair. However, we selected them because we did not want to use analog in the new hospitals that we built. Long term, it was cheaper to buy a large quantity of these devices than to maintain Cisco analog …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Tehnicien entretien in Information Technology at Groupe TVA (Telecommunications, 1001-5000 employees)
Chose Cisco Unified IP Phone 6900 Series
Compared to these, the Cisco Unified IP Phone 6900 Series stands out in terms of reliability and seamless integration with our existing Cisco-based infrastructure. While Polycom offers excellent audio quality and Yealink provides a more budget-friendly option with feature-rich …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Voice Specialist in Information Technology at British Telecom (Telecommunications, 10,001+ employees)
Chose Cisco Unified IP Phone 6900 Series
Nowadays I wouldn't select that but in the past, I used to select because they were broadly implemented with easy maintenance, easy to use several models available for several types of users with a very good ROI, best audio quality also looking for Cisco itself they have one of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose Cisco Unified IP Phone 6900 Series
Polycom is not a famous product and its technical support is not good and enough. Technical features are not good.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Chief Contact Center and Collaboration Architect in Engineering at LaSalle Solutions (Computer Software, 201-500 employees)
Chose Cisco Unified IP Phone 6900 Series
When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The 6900 series is the best option for offices that need IP telephony flawlessly making and receiving calls and can fit on most of the user types due to the number of models. It does not fit for companies that want to use video, none of the models has a video embedded and the tools to integrate those devices with video are that good[.]
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
he Cisco Unified IP Phone 6900 Series has proven to be reliable and efficient for our communication needs in live production. Its integration with our existing systems, ease of use, and strong call quality make it a great choice. However, there's always room for improvement, especially with features like more advanced integration with cloud-based systems and additional customization options
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The interface is intuitive, and the phones are easy to use for daily communication, making call handling, conferencing, and directory access seamless. The design is simple yet effective, which is great for a fast-paced environment like ours. The only reason it’s not a perfect 10 is that some advanced configurations and integrations require a bit of technical knowledge, which can slow down deployment for non-technical users."
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The system has been extremely reliable, with no major downtime or unplanned outages in our experience. In a live broadcast environment, where uninterrupted communication is critical, this level of dependability is essential. Even during high-demand situations, the phones perform consistently well, and any issues we've encountered were related to network configuration rather than the phones themselves.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Calls connect quickly, audio quality is clear with minimal latency, and the phone interface is responsive. The system integrates well with our VoIP and broadcast communication tools, and we haven’t noticed any significant slowdowns. The only reason it’s not a 10 is that some advanced configurations or firmware updates can take a little longer than expected, but overall, it’s a fast and reliable solution for our needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
When we’ve needed support, the response times have been good, and the team is knowledgeable. The support resources provided, like online documentation and troubleshooting guides, have been helpful. However, at times, the support can be a bit slow with complex technical issues, especially when dealing with integration into our live production systems. Overall, we’re satisfied, but there's room for improvement in the speed and depth of troubleshooting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The training sessions were interactive and tailored to our specific needs, which made them highly relevant for our live production environment. The instructors were knowledgeable and provided hands-on experience, allowing us to apply what we learned immediately.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The training materials were clear and covered the essential features of the Cisco Unified IP Phone 6900 Series, but we felt that some advanced use cases, especially for live production environments, were not addressed in enough detail. While the training helped with basic functions, additional scenario-based learning would have made it more useful for our specific needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
he process was generally smooth, and the Cisco team provided excellent support during setup. There were a few minor challenges with network configuration, but they were quickly resolved. Overall, the implementation was efficient, and the phones were up and running with minimal disruption to our operations, which is crucial in a live production environment
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
When looking at phone models, it's really important to consider not only the price tag, we all care about effective pricing, but also remembering that actual humans will need to leverage that device to accomplish work, connect with another human for some reason, or save a life.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The unit pricing was reasonable given the quality of the product and the fact that it's a well-established solution in the market. Additionally, the billing frequency was flexible, which worked well for our budget cycles.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
the system is highly flexible, allowing easy deployment across multiple departments and locations. It integrates smoothly with existing Cisco infrastructure, making it a great fit for expanding operations.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
