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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Headsets

    Score9.1 out of 10
    N/ACisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A

    Jabra Speak Series

    Score8 out of 10
    N/AJabra headquartered in Copenhagen offers the Speak series of USB speakerphones and conference devices.N/A
    Pricing
    Cisco HeadsetsJabra Speak Series
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco HeadsetsJabra Speak Series
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco HeadsetsJabra Speak Series
    Considered Both Products
    Cisco
    Chose Cisco Headsets
    The Cisco headset is much more lightweight and more comfortable on the ears than my older Jabra Evolve wired headset.
    Incentivized
    Jabra
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    58 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    51 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    60 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    53 Answers
    No answers on this topic
    Best Alternatives
    Cisco HeadsetsJabra Speak Series
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Room Series
    Score8.8 out of 10
    Cisco IP Phones
    Score6.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    Cisco IP Phones
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco HeadsetsJabra Speak Series
    Likelihood to Recommend
    8.7
    (71 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco HeadsetsJabra Speak Series
    Likelihood to Recommend
    Cisco
    It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.
    Read full review
    Jabra
    This is a great solution for video and audio conferences. One device to rule them all. So, if it is an office space meeting room setup, it's very good to use. On the other hand, if you are doing a meeting at a cafe or a coffee shop, it's not recommended as the speaker has a good range and clear sound quality. Everyone around you will be disturbed by your meeting then. In short, Jabra Speak Series 510 is for office setup in small or large meeting rooms. Also, I've seen that it's better to use it in a round shaped table rather than on a long rectangular table.
    Incentivized
    Read full review
    Pros
    Cisco
    • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
    Incentivized
    Read full review
    Jabra
    • Sound Quality
    • High Resolution Microphone
    • Pass Through Audio
    Incentivized
    Read full review
    Cons
    Cisco
    • They need to have the standard base be able to connect PC and Phone not one or the other
    • Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
    • Create an over the ear or behind the headband design
    • Be able to record from the Desk Phone to the PC like Jabra
    Incentivized
    Read full review
    Jabra
    • We felt that there should be a small remote control type thing that can give the user flexibility of not getting up to manage the Jabra Speak Series 510.
    • It seems like a longshot but Jabra Speak Series should come with it's own bluetooth and should not depend on a Jabra dongle. I know it's good to sell accessories but this is a suggestion that Jabra should think more about.
    • We are in south asia (Bangladesh) and getting after sales service here is tough. Jabra can look into it.
    • The speak needs to be splash resistant.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
    Incentivized
    Read full review
    Jabra
    No answers on this topic
    Usability
    Cisco
    I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
    Incentivized
    Read full review
    Jabra
    The headset is intuitive and easy to use, with tactile buttons for volume, power, bluetooth, play/pause, ANC, and pass-through audio. It can connect via USB, bluetooth, or USB cable to a computer, and has a high-quality connection to the device, which can stretch up to 20 feet without issue.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
    Incentivized
    Read full review
    Jabra
    No answers on this topic
    Performance
    Cisco
    There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
    Incentivized
    Read full review
    Jabra
    No answers on this topic
    Support Rating
    Cisco
    Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
    Incentivized
    Read full review
    Jabra
    No answers on this topic
    Implementation Rating
    Cisco
    wish the firmware didn't take so long to install.
    Incentivized
    Read full review
    Jabra
    No answers on this topic
    Alternatives Considered
    Cisco
    The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.
    Incentivized
    Read full review
    Jabra
    Incentivized
    Read full review
    Scalability
    Cisco
    Seems like you would be able to install headsets across and entire company, so it is very scalable.
    Incentivized
    Read full review
    Jabra
    No answers on this topic
    Return on Investment
    Cisco
    • Durability and quality so less spending on replacing the product.
    • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
    • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
    Incentivized
    Read full review
    Jabra
    • Quick call connectivity
    • Clear audio
    Incentivized
    Read full review
    ScreenShots

    Cisco Headsets Screenshots

    Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station