Cisco Business Edition 7000 (discontinued) vs. Egnyte

The platform is perfectly suited for collaboration involving everything related to integrated voice and video systems. It is easily installed on physical servers and virtualized and can be accessed remotely. The BE 7000 modernized the infrastructure with voice-over IP and generates complete reports on the telephone and video usage of users in all the company's regions for internal control and auditing. The solution can be recommended for medium and large scenarios from 1000 users up to a limit of 5000 users.

Incentivized

If you're simply sharing and syncing across devices and don't care about granular security permissions, this is an easy win. If you're needing more control over the ability to restrict users from deleting folders, sharing folders, and allowing only certain groups to be able to view a folder, this can work but will ultimately give you arthritis as you'll end up having to perform a multitude of clicks for a task that should be able to be done in a fraction of the action. Have a folder template that allows for the first two levels of folders to be view only and the third level allowing file/folder creation and deletion? Have fun setting each of the third level folder's permissions-- they should give out free wrist braces. When discussed with their engineers about this function, a suggested $28,000 custom script was suggested. I don't believe them when they say that they haven't heard of other customers wishing to assign rights to multiple folders-- Something any sort of real admin would require. It simply isn't important to them, which is fine. The current ability

• Voicemail message are retained for a lengthy period of time.
• It efficiently allows for users to phone colleagues in other departments by the extension number.
• Headset usage comes in handy.
• Speaker phone capability works well.

Incentivized

• Drive map tool on Windows and flexibility on client configuration, can change drive letters fairly easily if needed.
• New user setup is straightforward and permissions not too difficult to set up and assign.
• Support has been fairly responsive and helpful with issues as they have come up.

Incentivized

• The User interface of phone could be better and it can be more interactive. The options are complex.
• The configuration part is tough as we need to select them manually through buttons which make it a difficult task.
• If the bandwidth of network is low we may face some noise disturbance and jitter in voice.
• There should be proper documentation available for configuration part so that anyone with good knowledge can do it.

Incentivized

• We often have issues with WebEdit, changes not saving/overwriting
• No functionality to drag and drop files/folders within the UI, can only move things by going through Move > Select location
• When previewing Word files in the browser, tracked changes are not shown so there can be misunderstandings when quickly reviewing documents

Incentivized

We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.

Incentivized

Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.

Incentivized

Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.

Incentivized

I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.

Incentivized

Cisco Business edition are very comfortable and got great functioning. This name is a brand in market and the support from their side is very good. The life support of phones is very good. They have embedded with good security features and algorithm so interception become difficult by anyone. They are very reliable and has got great voice quality which makes it a best for every type of businesses. The support from Cisco is very good which I like the best.

Incentivized

Egnyte syncs with Windows machines better than any competitor I have come across. The service focuses on just this platform and their in depth focus shows in the end result. Google is not really made with Windows in mind. Box is cumbersome and the web portal is not easy to use. SharePoint sync to PC is terrible.

• High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
• Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
• Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.

Incentivized

• The promising advantage of Egnyte is that user can access their files from the cloud anywhere without any cumbrance like connecting to VPN or other third-party soft wares.
• No risk of data loss.
• The platform is lacking in changing the parent administrator of a folder as if one person is the administrator of the file or folder and when needs to change it becomes clunky and does not supports it properly.

Incentivized