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Cisco Business Edition 7000 (discontinued)

Score9 out of 10

53 Reviews and Ratings

What is Cisco Business Edition 7000 (discontinued)?

Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Cisco Business Edition 7000 (discontinued) has to offer, as determined by TrustRadius' reviewers.
Based on 53 ratings of Cisco Business Edition 7000 (discontinued)'s features
View all features

Top Performing Features

  • Video files

    Supports video file types

    Category average: 7.5

  • Integrates with Google Drive

    Integrates with Google's cloud storage platform, Google Drive.

    Category average: 6.2

  • Advanced security features

    Includes advanced security features such as file encryption or remote data wipe.

    Category average: 8

Areas for Improvement

  • Chat

    Instant messaging tool allows users to communicate with select other users in real-time threads.

    Category average: 8.7

  • Integrates with Outlook

    Integrates with Microsoft Outlook to tie in email threads.

    Category average: 9.3

  • Device sync

    Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.

    Category average: 8.2

Reviews

What users are saying about Cisco Business Edition 7000 (discontinued).
View all reviews

The perfect collaboration platform.

Incentivized
Bruno AlmeidaView profile
Analista de redes in Information Technology at Klabin (51-200 employees employees)

Use Cases and Deployment Scope

Cisco Business Edition 7000 is being used throughout the organization and is deployed at headquarters. All branches and headquarters are interconnected with a site-to-site VPN through MPLS links, prioritizing voice and video traffic. With these links, it allowed the company to upgrade the telephone system with the acquisition of the BE7000. Telephone calls between the company's locations are no longer cost-effective, generating huge savings. The solution provides other technologies in addition to telephony, such as videoconferencing, messaging, voicemail, call recording ,and management systems.

Pros

  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.

Cons

  • Solution is expensive with all server software and hardware warranties.

Return on Investment

  • Positive impact: Modernization of telephony with voice over IP protocol.
  • Positive impact: reduced telephony and collaboration costs.
  • Positive Impact: All-in-one collaboration solution for everyone.
  • Negative impact: none.

Other Software Used

AVG AntiVirus Business Edition, Cisco Catalyst 2960-X/XR Series Switches, Cisco Catalyst 3850 Series Switches, Extreme Ethernet Switches, Cisco Nexus Series Switches, Azure Blob Storage, Cisco Aironet 2800 Series Access Points, Cisco Catalyst 9100 Access Points, TeamViewer, AnyDesk

All in one end to end collaboration solution from Cisco

Alekh SKView profile
Assistant Manager - Products and Solutions in Product Management at Commedia Solutions Pvt Ltd (51-200 employees employees)

Use Cases and Deployment Scope

For one of the retail banking [sectors], we are deploying [the Cisco] business edition appliance. It comes under 2 [variants] namely 7000M and 7000H. We have gone ahead with 7000H considering it is built for [video-intensive] purpose. Our deployment model ckmsiso of video equipment [devices, servers, IP phones, and routers] all of [the Cisco] make to give [customers] a rich experience.

Pros

  • Easy to manage platform
  • Cost effective
  • Enhanced user experience

Cons

  • Licensing seems to be on costly side[.]

Return on Investment

  • Ensuring customer satisfaction[.]

Alternatives Considered

Polycom RealPresence Group Series

Other Software Used

Polycom RealPresence Group Series

Cisco Business Edition 7000 as a platform

Lloyd Tadena
Senior Engineer in Professional Services at Crosspoint (201-500 employees employees)

Use Cases and Deployment Scope

[Cisco Business Edition 7000] is being used by the whole organization as well as by our customers. This addresses the scalability to deploy a UC cluster. As this is a VM environment, this makes admin easy to manage.

Pros

  • Scalable
  • Easy to maintain and manage

Cons

  • [Cisco Business Edition 7000 could use a] session border controller feature

Return on Investment

  • Easy to maintain and manage
  • Scalability

Alternatives Considered

Cisco Business Edition 6000 (BE6000)

Other Software Used

Webex App, Webex Calling, Cisco Unified Border Element (CUBE)

Great product!

Incentivized
Mario AcevedoView profile
Networking IT Specialist in Professional Services at IBM Argentina (1001-5000 employees employees)

Pros

  • Capacity
  • Powerful
  • Flexible

Cons

  • Licensing
  • VMware knowledge
  • Some bugs over CIMC

Return on Investment

  • Call cost savings

Alternatives Considered

Cisco UCS Series

Other Software Used

Cisco Application Centric Infrastructure (Cisco ACI)

Cisco Business Edition 7000: The best VoIP Phones For Organizations

Incentivized
Verified User
Engineer in Engineering (10,001+ employees employees)

Use Cases and Deployment Scope

We use the Cisco Business Edition 7000 series in our organization to get connected to our team mates and they are most reliable. They are easy to use and provide great functionality when it comes to call our employees. The product has got great features and functionality. Communicating over a normal mobile handset is quite hectic as some organization do not allow phones in working hour and also the network are quite unstable some time hence it become difficult to call the employees when there is some need and urgency. This is where cisco phones comes in picture and solve our day to day problem. They are very reliable and make our work easy.

Pros

  • Cisco Business Edition 7000 have got best voice quality and they are very reliable.
  • The phone is embedded with security and encryption features and interception of call is very tough and difficult. So they are very secure.
  • The phones are portable and easy to carry which make it a best choice.

Cons

  • The User interface of phone could be better and it can be more interactive. The options are complex.
  • The configuration part is tough as we need to select them manually through buttons which make it a difficult task.
  • If the bandwidth of network is low we may face some noise disturbance and jitter in voice.
  • There should be proper documentation available for configuration part so that anyone with good knowledge can do it.

Return on Investment

  • The ROI is good and we have attend a good profit.
  • The product saves a lot of time of the employees and there working hour become useful and able to solve our problem.
  • The hardware support is not good as sometimes semi conductor chips become faulty due to power issue hence we encounter some loss.

Alternatives Considered

Nextiva VoIP Call Center and CommPeak VoIP Service

Other Software Used

Skybox Security, Forescout Continuum, Fortinet FortiGate