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Cisco Business Edition 6000 (discontinued) vs. Logitech SmartDock

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Business Edition 6000 (discontinued)

    Score8.6 out of 10
    N/ACisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A

    Logitech SmartDock

    Score10 out of 10
    N/AThe Logitech SmartDock system is designed to integrate with Microsoft Teams and Skype to create a complete video conferencing solution for meeting rooms with these web conferencing applications, for a relatively low cost conferencing solution.N/A
    Pricing
    Cisco Business Edition 6000 (discontinued)Logitech SmartDock
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Business Edition 6000 (discontinued)Logitech SmartDock
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Business Edition 6000 (discontinued)Logitech SmartDock
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Logitech
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    Cisco Business Edition 6000 (discontinued)Logitech SmartDock
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Business Edition 6000 (discontinued) and Logitech SmartDock
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.6
    18 Ratings
    8% above category average
    Logitech SmartDock
    -
    Ratings
    Hosted PBX8.010 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)9.116 Ratings00 Ratings
    User templates8.417 Ratings00 Ratings
    Call reports8.34 Ratings00 Ratings
    Directory of employee names9.116 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Cisco Business Edition 6000 (discontinued) and Logitech SmartDock
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.8
    21 Ratings
    5% above category average
    Logitech SmartDock
    -
    Ratings
    Answering rules8.819 Ratings00 Ratings
    Call recording9.115 Ratings00 Ratings
    Call park8.819 Ratings00 Ratings
    Call screening8.920 Ratings00 Ratings
    Message alerts8.419 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Business Edition 6000 (discontinued) and Logitech SmartDock
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.7
    20 Ratings
    9% above category average
    Logitech SmartDock
    -
    Ratings
    Video conferencing9.119 Ratings00 Ratings
    Audio conferencing8.820 Ratings00 Ratings
    Video screen sharing8.21 Ratings00 Ratings
    Instant messaging8.516 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Business Edition 6000 (discontinued) and Logitech SmartDock
    Feature
    Cisco Business Edition 6000 (discontinued)
    7.2
    15 Ratings
    10% below category average
    Logitech SmartDock
    -
    Ratings
    Mobile app for iOS7.315 Ratings00 Ratings
    Mobile app for Android7.114 Ratings00 Ratings
    Best Alternatives
    Cisco Business Edition 6000 (discontinued)Logitech SmartDock
    Small Businesses
    Zoom Phone
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    Cisco Room Series
    Score8.8 out of 10
    Enterprises
    Google Voice
    Score7.8 out of 10
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Business Edition 6000 (discontinued)Logitech SmartDock
    Likelihood to Recommend
    8.5
    (21 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.4
    (19 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Business Edition 6000 (discontinued)Logitech SmartDock
    Likelihood to Recommend
    Discontinued Products
    Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
    with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
    Read full review
    Logitech
    No answers on this topic
    Pros
    Discontinued Products
    • provides phone support for many models of phones and conferencing devices
    • provides full telephony support for pretty much any phone requirement including call centre options
    • 911 service dialing options and tracking
    • bundle pricing on voice, phone and server licensing
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Cons
    Discontinued Products
    • Include tools for inter-cluster migration, currently these are provided by 3rd parties
    • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Likelihood to Renew
    Discontinued Products
    Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Usability
    Discontinued Products
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Support Rating
    Discontinued Products
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Been easy to scale as our business has grown and from acquisitions
    • Been pretty easy to maintain the software and upgrade it over its lifetime to date
    • Software and license renewals are pretty straight forward
    • Adding newer model hardware to the system is pretty straight forward
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    ScreenShots