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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Business Edition 6000 (discontinued)

    Score8.6 out of 10
    N/ACisco Business Edition 6000 (BE6000) was a telephony and VoIP business phone with unified communications features from Cisco, targeted at SMBs. The product is discontinued, and superseded by functionality found in Cisco Webex Calling.N/A
    Pricing
    Cisco Business Edition 6000 (discontinued)
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Business Edition 6000 (discontinued)
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Business Edition 6000 (discontinued)
    Considered Both Products
    Discontinued Products
    Chose Cisco Business Edition 6000 (discontinued)
    For its capacity since there have been no bugs or crashes that cause an imbalance or by the number of people using it at the same time, nor has it become slow anything like that.the ability of a person to use it is almost nil does not need experience and the interface is very …
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    I have also managed more than one older POTS based phone systems. All of them were more complicated and technically difficult to manage day-to-day. Cisco Business Edition 6000 (BE6000) makes this as easy as it can. But does come with a steep learning curve to get …
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    The other products lacked the tight integration that allows a seamless user experience. The reliance on 3rd parties to provide some of the functions that Cisco was providing natively was a huge factor in choosing Cisco.
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    Good experiences and feedback from clients[.]
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    This Cisco product can handle more information, can afford this all-in-one communication without a problem. It can be very strong even in the most difficult and full days of work at our organization. We have a strong collaboration with Cisco and have lots of its products …
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    All application are built-in just need to activate what's required
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    We select Cisco [Business Edition 6000] BE6000 because you have many features and it's all in one.
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying …
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    The only competitor that we have compared the Cisco Business Edition 6000 (BE6000) against has been Avaya, and that was only because it was during an acquisition. We are a Cisco shop and already have the management and expertise in Cisco, so it technically does not make sense …
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    Cisco Business Edition 6000 (BE6000) comes with All-in-one Bundled package of application, ready with pre-installed applications / software, with sufficient hardware resources.
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    We couldn't get the MiCollab to work properly. It always crashed. With Mitel, we couldn't change our provider to someone else that had more capability and less cost.
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    Cisco Business Edition 6000 is highly recommended by partners. Cisco generally maintains excellent quality in their devices and this case is no exception. The quality is very good and you have multiple features that you can use. The product roadmap and future vision were very …
    Incentivized
    Chose Cisco Business Edition 6000 (discontinued)
    Since our organization uses Communications Manager at other locations this was a natural choice for us as configuration and management is the same as other systems we already are using. This meant no additional training was necessary for us to deploy this solution at the …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    Features
    Cisco Business Edition 6000 (discontinued)
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Business Edition 6000 (discontinued)
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.6
    18 Ratings
    8% above category average
    Hosted PBX8.010 Ratings
    Multi-level Interactive Voice Response (IVR)9.116 Ratings
    User templates8.417 Ratings
    Call reports8.34 Ratings
    Directory of employee names9.116 Ratings
    Call Management
    Comparison of Call Management features of Cisco Business Edition 6000 (discontinued)
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.8
    21 Ratings
    5% above category average
    Answering rules8.819 Ratings
    Call recording9.115 Ratings
    Call park8.819 Ratings
    Call screening8.920 Ratings
    Message alerts8.419 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Business Edition 6000 (discontinued)
    Feature
    Cisco Business Edition 6000 (discontinued)
    8.7
    20 Ratings
    9% above category average
    Video conferencing9.119 Ratings
    Audio conferencing8.820 Ratings
    Video screen sharing8.21 Ratings
    Instant messaging8.516 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Business Edition 6000 (discontinued)
    Feature
    Cisco Business Edition 6000 (discontinued)
    7.2
    15 Ratings
    10% below category average
    Mobile app for iOS7.315 Ratings
    Mobile app for Android7.114 Ratings
    Best Alternatives
    Cisco Business Edition 6000 (discontinued)
    Small Businesses
    Zoom Phone
    Score9 out of 10
    Medium-sized Companies
    Cisco Unified Communications Manager (Call Manager)
    Score8.6 out of 10
    Enterprises
    Google Voice
    Score7.8 out of 10
    All AlternativesView all alternatives
    User Ratings
    Cisco Business Edition 6000 (discontinued)
    Likelihood to Recommend
    8.5
    (21 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    8.2
    (1 ratings)
    Support Rating
    9.4
    (19 ratings)
    User Testimonials
    Cisco Business Edition 6000 (discontinued)
    Likelihood to Recommend
    Discontinued Products
    Cisco Business Edition 6000 (BE6000) is well suited on small and medium sites that need entry-level voice and IP telephony capabilities, together
    with powerful, easy-to-use collaboration tools. However , if a single user interface or VMware servers are deal breakers for you, I suggest another call system will likely be a better fit.
    Read full review
    Pros
    Discontinued Products
    • provides phone support for many models of phones and conferencing devices
    • provides full telephony support for pretty much any phone requirement including call centre options
    • 911 service dialing options and tracking
    • bundle pricing on voice, phone and server licensing
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Include tools for inter-cluster migration, currently these are provided by 3rd parties
    • Improve the software upgrade process by automating the pre-upgrade and post-upgrade checks
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Happy with Cisco Business Edition 6000 (BE6000); works great for us and costs to maintain it are well in hand. it also fits our current and future requirements going forward.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    BE6K [is] not just a bare metal server ,it is [a] complete solution with its own management tools.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    Overall, the product provides excellent value for money. Our employees may interact at the same time on the Cisco Business Edition 6000 without disrupting the conversation. We have a significant number of employees that perform the same thing with calls, texting, and presence, and none of them have an issue.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Both Mitel and [Cisco Business Edition 6000 (BE6000)] allow the benefit of virtualization. If desired you could have an entirely virtual system. Cisco handles the virtualization a little better, however Mitel MiCollab is easier to integrate presence and calls. Cisco underlying architecture seems to be a little more stable, Mitel seems to be a little more user friendly. There are pros and cons and both are good solutions.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Been easy to scale as our business has grown and from acquisitions
    • Been pretty easy to maintain the software and upgrade it over its lifetime to date
    • Software and license renewals are pretty straight forward
    • Adding newer model hardware to the system is pretty straight forward
    Incentivized
    Read full review
    ScreenShots