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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco AnyConnect

    Score8.6 out of 10
    N/ACisco offers an SSL VPN solution via AnyConnect.N/A

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    Cisco AnyConnectTeamViewer
    Editions & Modules
    No answers on this topic
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    Cisco AnyConnectTeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco AnyConnectTeamViewer
    Considered Both Products
    Cisco
    Chose Cisco AnyConnect
    TeamViewer is fairly easy to use, but we found it to be more appropriate for remote access and support. We could not deploy centralized ADDS managed authentication and account access setup was fragmented. The UAC also prevented some support tasks and so this was not a seamless …
    Incentivized
    Chose Cisco AnyConnect
    advanced features and reputation was the main factor to choose Cisco AnyConnect.
    Incentivized
    Chose Cisco AnyConnect
    We choose Cisco AnyConnect over Sonicwall VPN due to its features and security protocols. Cisco is a leading name in network security and everyone is aware of it. Secondly, we were very comfortable with Cisco products due to their service quality and customer support. All these …
    Incentivized
    Chose Cisco AnyConnect
    We evaluated FortiClient before buying Cisco AnyConnect but then we decided to go with Cisco AnyConnect due to better pricing, advanced features, and value for money. Even the integration of Cisco Duo was looking easier in Cisco AnyConnect than FortiClient. Another factor was …
    Incentivized
    Chose Cisco AnyConnect
    Microsoft's always-on VPN had reliability issues both with the server and the clients where the profile is installed. Remotely troubleshooting issues was very time-consuming and, oftentimes, required the user to come back on-site. Cisco AnyConnect has been reliable and makes …
    Incentivized
    TeamViewer
    Chose TeamViewer
    Reliability, sophisticated features, and strong security were the main factors for selecting TeamViewer over AnyDesk.
    Incentivized
    Chose TeamViewer
    Teamviewer is a well-known name in remote access solutions. We choose Teamviewer over any desk due to the advanced features provided by Teamviewer.
    Incentivized
    Chose TeamViewer
    More comfortable and more reliable when connection to different networks espacially if they are secured with special firewall settings. Also the information of the clients (on-/offline status, agent version installed etc.) in the management board is more comfortable than in …
    Incentivized
    Chose TeamViewer
    Because of the ease of use in the UI and the familiarity.
    Incentivized
    Chose TeamViewer
    professional services and easy to use GUI.
    Stabililty and good performance was observed with Team viewer
    Incentivized
    Chose TeamViewer
    1) Ease of use
    2) Intuitive design which has an elegance of its own
    3) TeamViewer's ability to work across platforms is a huge positive - PC to PC, mobile to PC, PC to mobile, or mobile to mobile
    Incentivized
    Chose TeamViewer
    The application works very well across all platforms - Windows, Windows Phone, Andriod, Linux, Mac, IOS. There is no doubt, that no matter the end users' OS or platform that we can confidently access their device for a quick and easy resolution. The TeamViewer application is …
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    74 Answers
    88%
    Would buy again
    313 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    63 Answers
    87%
    Delivers good value for the price
    290 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    74 Answers
    96%
    Happy with the feature set
    342 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    49 Answers
    90%
    Lived up to sales and marketing promises
    234 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    54 Answers
    96%
    Implementation went as expected
    290 Answers
    Features
    Cisco AnyConnectTeamViewer
    Virtual Private Network
    Comparison of Virtual Private Network features of Cisco AnyConnect and TeamViewer
    Feature
    Cisco AnyConnect
    8.7
    4 Ratings
    4% below category average
    TeamViewer
    -
    Ratings
    AES 256-bit Encryption9.54 Ratings00 Ratings
    Kill Switch8.02 Ratings00 Ratings
    Multi-Platform Support9.84 Ratings00 Ratings
    Split Tunneling9.54 Ratings00 Ratings
    IP Address Masking8.53 Ratings00 Ratings
    No-Logs Policy8.02 Ratings00 Ratings
    Multiple Server Locations8.23 Ratings00 Ratings
    Automatic Wi-Fi Protection9.43 Ratings00 Ratings
    Simultaneous Connections7.62 Ratings00 Ratings
    Customer Support Services8.44 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of Cisco AnyConnect and TeamViewer
    Feature
    Cisco AnyConnect
    -
    Ratings
    TeamViewer
    8.4
    470 Ratings
    4% below category average
    File transfer00 Ratings8.7440 Ratings
    Instant message00 Ratings8.5406 Ratings
    Access to sleeping/powered-off computers00 Ratings7.9305 Ratings
    Session record00 Ratings8.5307 Ratings
    Annotations00 Ratings7.387 Ratings
    Best Alternatives
    Cisco AnyConnectTeamViewer
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    BeyondTrust Remote Support
    Score8.8 out of 10
    Enterprises
    No answers on this topic
    BeyondTrust Remote Support
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco AnyConnectTeamViewer
    Likelihood to Recommend
    8.5
    (98 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    9.8
    (12 ratings)
    10.0
    (64 ratings)
    Usability
    9.0
    (76 ratings)
    9.0
    (57 ratings)
    Availability
    9.9
    (9 ratings)
    9.1
    (5 ratings)
    Performance
    7.3
    (2 ratings)
    9.1
    (5 ratings)
    Support Rating
    8.2
    (80 ratings)
    9.4
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    9.0
    (7 ratings)
    8.9
    (80 ratings)
    Configurability
    9.0
    (1 ratings)
    9.1
    (4 ratings)
    Ease of integration
    10.0
    (7 ratings)
    9.1
    (5 ratings)
    Product Scalability
    8.2
    (2 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    9.1
    (5 ratings)
    User Testimonials
    Cisco AnyConnectTeamViewer
    Likelihood to Recommend
    Cisco
    Cisco AnyConnect has allowed me to connect to the network when I am not at the office. For example, in an international digital campaign, it was possible to access readily important files and work on other collaborative working spaces without any violation of security measures. I noticed that there was a slight lag whenever several members of the team logged in at the same time during the weekend.
    Incentivized
    Read full review
    TeamViewer
    If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
    Incentivized
    Read full review
    Pros
    Cisco
    • It provides you an exceptional hybrid work experience. It enables your employees to work seamlessly from home, office, and other branches.
    • It enables your employees to access corporate applications anytime, even after office hours.
    • It helps your team to maintain a healthy work-life balance and boosts your productivity.
    Incentivized
    Read full review
    TeamViewer
    • Quick support is an nice feature to make it easy for the end user to download and use
    • Easy to connect using numbers
    • The connection is always good when connected to an end user
    • The tool is easy to use, the buttons are easy to understand what the use for it is
    Incentivized
    Read full review
    Cons
    Cisco
    • Cisco AnyConnect can use the system resources as long as the program is being run.
    • Account activation may be very difficult when connecting from areas requiring captive portal login, if certain settings are not allowed.
    • By default, it is possible to request the user to authenticate again at specific intervals.
    Incentivized
    Read full review
    TeamViewer
    • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
    • Pricing tier for small teams can be improved.
    • Live subtitles for audio from remote device can be implemented.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    It is perhaps the second most functional tool we have, it will definitely be renewed every year. Our network is stable, which ensures that there is less for our technicians to troubleshoot, which frees them up to ensure other parts of the company are maintained. This keeps our costs low and our downtime at a minimum.
    Incentivized
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Cisco
    It has many advantages and uses other than other common VPNs but it's very important to understand the problems and issues which till not solved yet. The major issue is there is no support system or no body is doing hypercare for clients or client organizations. Speed is good, but making a connection is worse, and nobody cares about it.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    I have been using Cisco AnyConnect for past two years and thus I can say very firmly that I have never seen the outage from the Cisco AnyConnect services either It is VPN, System Scans or the Network Connectivity. Talking about the errors likewise major errors I have faced throughout my period of use.
    Incentivized
    Read full review
    TeamViewer
    Always available if setup correctly.
    Incentivized
    Read full review
    Performance
    Cisco
    Absolutely no speed issues, and I see no evidence of slowdowns across any of the multiple platforms I use daily. It's operation is completely invisible most of the time, except where there is a loss of connection due to server issues or a loss of power. Everything loads quickly and accurately.
    Incentivized
    Read full review
    TeamViewer
    The application is built on VNC which is a very stable technology.
    Read full review
    Support Rating
    Cisco
    Because whenever I log the case with Cisco support, yes they have come back with valid technical data. So this is what has happened and we could fix it in this way. That support will detail what happened and how to get it overcome very quickly. That's what I like. The support level we get is really good for the product
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Cisco
    Our Managed Services vendor helped us with the implementation. When we initially setup our AnyConnect using MFA for remote connectivity, the setup was easy and straight forward and worked just fine. After a year, we decided to change to an "always on" feature and use machine and user based security certificates instead of MFA. We had to open a ticket with Cisco support and have their assistance getting this feature to work. Turned out they had a small bug in the code for that version of AnyConnect and it has since been corrected. We have had no issues with the upgrades since that time. The deployment of the software to the user machines was done with SCCM and was straight forward. The user machine upgrades are easy - when the user machine connects and sees a new version available, it upgrades itself! What could be easier?
    Incentivized
    Read full review
    TeamViewer
    We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
    Read full review
    Alternatives Considered
    Cisco
    Cisco is one of our core partners besides Microsoft and SAP. And so yes, we are utilizing very many projects from Cisco. I would mention the whole networking equipment, the routing equipment, the wireless LAN, and also when it comes to infrastructure to compute infrastructure, we are utilizing Cisco servers within our converged infrastructure Flex spot. So we have been running a flex bot from Cisco, NetApp, and VMware for 12 years, and we are still very satisfied with the product. We are looking forward to upgrading to the newest blades and fabric interconnect to continue this journey.
    Incentivized
    Read full review
    TeamViewer
    AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco AnyConnect has been a speedy, reliable, and efficient tool for the creation of your own VPN whatever location that you've brought your laptop. Customer support is consistently top-notch, coming up with quick fixes to whatever difficulties are thrown your way. I would not hesitate to reccommend Cisco AnyConnect to any business that needs connected employees throught the world.
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • We are able to seamlessly work on multiple clients daily, and it allows us to quickly handle more projects at the same time.
    • Cisco AnyConnect has allowed our own company's coworkers to remotely connect back to the corporate network, easily assisting work schedules and processes, during the COVID-19 pandemic. Being forced to work remotely, meant our processes still happened quickly and efficiently, by being able to leverage and use Cisco AnyConnect VPN.
    • Even prior to the COVID-19 pandemic, I have worked 100% remotely for a few years now. This was always due to the reliable connectivity and ease of use with Cisco AnyConnect VPN. I live 2+ hours from our nearest corporate office, and even further from some of my client locations, and I have always been able to connect to any of my multiple Cisco AnyConnect VPN connections, within seconds.
    Incentivized
    Read full review
    TeamViewer
    Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
    • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
    • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
    • We can work from home or support our service technicians on the field any place, any time.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations