Emburse Chrome River vs. BILL Spend & Expense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Emburse Chrome River
Score 9.2 out of 10
N/A
Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.N/A
BILL Spend & Expense
Score 8.9 out of 10
N/A
BILL Spend and Expense (formerly Divvy) is an all-in-one expense management solution that combines free software with corporate cards to provide you with real-time visibility and customizable control over your business finances.N/A
Pricing
Emburse Chrome RiverBILL Spend & Expense
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Emburse Chrome RiverBILL Spend & Expense
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.BILL Spend & Expense is free for all users
More Pricing Information
Community Pulse
Emburse Chrome RiverBILL Spend & Expense
Features
Emburse Chrome RiverBILL Spend & Expense
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Chrome River
8.8
Ratings
2% above category average
BILL Spend & Expense
9.2
Ratings
7% above category average
Employee Expense Reporting8.70 Ratings8.70 Ratings
Corporate Card Reconciliation9.00 Ratings9.70 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Emburse Chrome River
8.0
Ratings
2% below category average
BILL Spend & Expense
8.7
Ratings
6% above category average
Customizable Approval Policies8.30 Ratings8.90 Ratings
Financial Document Management5.00 Ratings8.80 Ratings
Payment Status Tracking9.00 Ratings9.00 Ratings
Payment Audit Trail9.00 Ratings9.50 Ratings
Duplicate Bill Detection8.30 Ratings7.40 Ratings
Advanced OCR8.50 Ratings8.70 Ratings
Electronic Funds Transfer8.00 Ratings8.70 Ratings
Best Alternatives
Emburse Chrome RiverBILL Spend & Expense
Small Businesses
Dext
Dext
Score 9.8 out of 10
Dext
Dext
Score 9.8 out of 10
Medium-sized Companies
Precoro
Precoro
Score 2.8 out of 10
Precoro
Precoro
Score 2.8 out of 10
Enterprises
Webexpenses
Webexpenses
Score 9.2 out of 10
Emburse Chrome River
Emburse Chrome River
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Emburse Chrome RiverBILL Spend & Expense
Likelihood to Recommend
9.9
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
9.8
(0 ratings)
-
(0 ratings)
Usability
9.0
(0 ratings)
9.4
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
9.0
(0 ratings)
-
(0 ratings)
Support Rating
9.0
(0 ratings)
8.6
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.8
(0 ratings)
-
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
6.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Emburse Chrome RiverBILL Spend & Expense
Likelihood to Recommend
Chrome River in my experience is suited to the employees being more independent when completing their reports, due to the extensive questions and steps. This allows us (the reviewers) to come in and assist the employees more efficiently. I think it fits well with out needs and easy to help our employees
Read full review
Divvy is well suited for almost any organization/business I can think of. If you need to spend money from a specific predetermined budget, Divvy works great. If you have a high volume of transactions and you're fairly decent with excel, you can create an upload file to move transactions into your general ledger (currently only QB is supported for plug ins). If I'm really trying to find a less appropriate example, maybe if you have employees who can have a large credit limit and need to travel a lot, an Amex card might have better benefits.
Read full review
Pros
  • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
  • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
  • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
Read full review
  • BILL is a really user friendly system - very easy to onboard people into.
  • We love BILL's rewards system and the ability to redeem for travel or gift cards.
  • BILL offers a sync option with QuickBooks that has been invaluable for our finance processes.
Read full review
Cons
  • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
  • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
Read full review
  • Logging into more than one company or ease of logging into more than one company at a time.
  • Instant messaging system to work with employees on particular transactions.
  • Being able to collect rewards on a monthly basis and having the option to get it in the form of a statement credit.
Read full review
Likelihood to Renew
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Read full review
No answers on this topic
Usability
I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
Read full review
The Divvy card provides convenience and flexibility for Finance to manage and monitor each user's transactions at any time. User can issue many virtual cards for different purposes. Transactions can be easily approved. Since we can monitor transaction closely, fraud can be prevented effectively. Mobile app is user friendly and safe.
Read full review
Reliability and Availability
The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
Read full review
No answers on this topic
Performance
System runs normal pretty much all the time. Does not slow any other systems down.
Read full review
No answers on this topic
Support Rating
I cannot tell you how relieved we were when utilizing Chrome River support in comparison to other Enterprise level software support centers. Tickets were quick and representatives were swift in [their callbacks] and resolutions to our common and most difficult problems. The team there is professional and makes each new support ticket a breeze.
Read full review
We have enjoyed using Divvy and its functions. The Divvy team has been great, and their support team is outstanding. They have a chatbox on the platform, and they only seem to be someone on call. I have found its benefits to be outstanding, that I recommend it to my clients. I also feel that Divvy rolling out new features only makes it more compelling to stay on as a user.
Read full review
Online Training
The software is very user friendly, so the online training was easy to pickup for everyone.
Read full review
No answers on this topic
Implementation Rating
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Read full review
No answers on this topic
Alternatives Considered
The overall user interface was easy to use and it made the task of the reporting very easy. Compliance rules are guiding the users to correctly upload and enter receipts, which are already uploaded and recognized via OCR during the business trip. Uploading can easily done via APP, mail or receipt gallery. There is no need for storing paper. Chrome River is supporting digital archiving
Read full review
Bill Spend & Expense and Ramp are pretty comparable, but we ended up making the change to Ramp based on three factors: 1. The actual receipt or invoice uploads into Sage Intacct, so when reviewing financials, everything is in one place. 2. The cashback program was much simpler and a higher rate than what we were getting. 3. We were bringing our A/P processing into a cloud solution, and wanted to be able to have them on the same one as our credit cards. This fact, combined with point 1, and just a slightly different payment flexibility, made the difference for us. Leaving out those points, which might not matter as much to someone else in a different situation, Bill Spend and Expense is a solid solution for anyone.
Read full review
Scalability
It's very easy software to design to your needs.
Read full review
No answers on this topic
Return on Investment
  • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
  • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
  • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
Read full review
  • Immediate ROI for any company who wants their teams to focus on driving new revenues, creating great products or over delivering to customers - instead of chasing receipts 30 days behind.
  • Ease of use and a great sales and tech support team at Divvy ensure successful onboarding with each and every employee.
  • Immediate ROI from being able to have an agile budgeting process - cashflows improve immediately when budget spend is captured in real-time, and new opportunities are captured when approvals are that easy.
Read full review
ScreenShots

Emburse Chrome River Screenshots

Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

BILL Spend & Expense Screenshots

Screenshot of Company Dashboard - High level overview of a business's available credit and current spending.Screenshot of Mobile Wallet - Spend Smarter™ - To manage budgets and expenses on the goScreenshot of Budget Detail - For monitoring business budgetsScreenshot of Insights - Real-time visibilityScreenshot of Transactions - Displays a complete list of all transactions and their current status on a business's physical and virtual cards.