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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse Chrome River

    Score9.1 out of 10
    N/AChrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.N/A
    Pricing
    Emburse Chrome River
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Emburse Chrome River
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.
    More Pricing Information
    Community Pulse
    Emburse Chrome River
    Considered Both Products
    Emburse
    Chose Emburse Chrome River
    The overall user interface was easy to use and it made the task of the reporting very easy. Compliance rules are guiding the users to correctly upload and enter receipts, which are already uploaded and recognized via OCR during the business trip. Uploading can easily done via …
    Incentivized
    Chose Emburse Chrome River
    Chrome River seams more updates and the matching of expenses and receipts is something i don't remember Concur doing
    Incentivized
    Chose Emburse Chrome River
    We have not used any other products at the moment as we are still trying to get all employees on the same page with the Chrome River software. Once company wide everyone is on the same page we hope to expand the software to more products to make our work more efficient.
    Incentivized
    Chose Emburse Chrome River
    The user interface and features surpass the experience and similar features of other products because of the following. Good customer support to also make the program better. Also, a good interface to navigate the expense creation process.
    Incentivized
    Chose Emburse Chrome River
    Concur was a very detailed platform that we used at my old company, but it was not very user friendly. The compliance rules set up required heavy detail from the employee that leadership or managers would not even read. the rules set in place resulted in slow processing times …
    Incentivized
    Chose Emburse Chrome River
    With a smaller organization, Chrome River has proven cost-effective yet has all of the tools needed to create efficiencies throughout our expense reporting process.
    Incentivized
    Chose Emburse Chrome River
    This software is basically just the other end of Emburse Chrome River and works in almost the exact same way. They both work well together and I think they are easy to use for any staff, no matter their level of technological knowledge. I would recommend an organization to use …
    Incentivized
    Chose Emburse Chrome River
    The 3 biggest reasons we went with Chrome River were: The dynamic workflow capabilities of Chrome River compared to other systems. We have 30-45 budget owners who need to review/approve based on the budget codes they oversee. Most other systems just allowed for a …
    Incentivized
    Chose Emburse Chrome River
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I …
    Incentivized
    Chose Emburse Chrome River
    I think Chrome River is much more intuitive and user-friendly. Also, I love the ease of pulling data and diving into analytics with Chrome River. The system is very dynamic and changes in real-time. As far as Concur goes, I had a lot of difficulty and redundant motions when …
    Incentivized
    Chose Emburse Chrome River
    Emburse Chrome River Expense is the first expense management system that our university has used. I do not have any other product to evaluate or compare it with. Before deciding to purchase and use Emburse Chrome River Expense, we did have a few other product demos but high …
    Incentivized
    Chose Emburse Chrome River
    We shopped Rydoo and another online expense reimbursement platform but ultimately chose Emburse Certify for our needs. Emburse Certify was more customizable for our organizations needs. This was our first time using an online expense platform. Previously, as recently as 2018, …
    Incentivized
    Chose Emburse Chrome River
    Expense Track, better since approvals are in the app. The export still isn't as good.
    Incentivized
    Chose Emburse Chrome River
    I can't answer this question.
    Incentivized
    Chose Emburse Chrome River
    Chrome River was selected for ease of use and price per report. One of our affiliates was already using Chrome River and it came highly recommended and we were able to negotiate a price per report that was within our budget. Most of the expense systems have the same features …
    Incentivized
    Chose Emburse Chrome River
    I have not had any experience with implementation of previous T&E products.
    Incentivized
    Chose Emburse Chrome River
    We currently utilize a Travel program that was built in-house by the University.
    Incentivized
    Chose Emburse Chrome River
    I haven't actually used anything like this before outside of doing expense reports via Excel sheets and coding them by hand into Netsuite, so this is a massive difference.
    Incentivized
    Chose Emburse Chrome River
    We initially tried implementing Concur, but they provided no dedicated resources to our implementation and ended up initially implementing the wrong version and we finally scrapped the project.
    Incentivized
    Chose Emburse Chrome River
    • Works with our business model
    • Pre-approval method
    • Auto-approval functionality
    Incentivized
    Chose Emburse Chrome River
    At the bottom. It's worse than an excel spread sheet. It is the worst.
    Incentivized
    Chose Emburse Chrome River
    Emburse Chrome River has a nicer interface and was easier to implement than Concur.
    Incentivized
    Chose Emburse Chrome River
    We have compared other products and feel that it's value for money.
    Incentivized
    Chose Emburse Chrome River
    Intuitiveness and customization. More modern tools such as OCR, approval emails, and interfaces.
    Incentivized
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    Features
    Emburse Chrome River
    Expense Management
    Comparison of Expense Management features of Emburse Chrome River
    Feature
    Emburse Chrome River
    8.8
    3 Ratings
    2% above category average
    Employee Expense Reporting8.73 Ratings
    Corporate Card Reconciliation9.03 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse Chrome River
    Feature
    Emburse Chrome River
    8.0
    3 Ratings
    2% below category average
    Customizable Approval Policies8.33 Ratings
    Financial Document Management5.01 Ratings
    Payment Status Tracking9.03 Ratings
    Payment Audit Trail9.02 Ratings
    Duplicate Bill Detection8.33 Ratings
    Advanced OCR8.52 Ratings
    Electronic Funds Transfer8.01 Ratings
    Best Alternatives
    Emburse Chrome River
    Small Businesses
    Dext
    Score9.8 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    Webexpenses
    Score9.2 out of 10
    All AlternativesView all alternatives
    User Ratings
    Emburse Chrome River
    Likelihood to Recommend
    9.9
    (123 ratings)
    Likelihood to Renew
    9.8
    (18 ratings)
    Usability
    9.0
    (107 ratings)
    Availability
    10.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    Support Rating
    9.0
    (113 ratings)
    Online Training
    9.0
    (1 ratings)
    Implementation Rating
    9.8
    (7 ratings)
    Configurability
    8.0
    (1 ratings)
    Ease of integration
    6.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    User Testimonials
    Emburse Chrome River
    Likelihood to Recommend
    Emburse
    The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
    Incentivized
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    Pros
    Emburse
    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Incentivized
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    Cons
    Emburse
    • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
    • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
    Incentivized
    Read full review
    Likelihood to Renew
    Emburse
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Read full review
    Usability
    Emburse
    I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
    Incentivized
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    Reliability and Availability
    Emburse
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Incentivized
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    Performance
    Emburse
    System runs normal pretty much all the time. Does not slow any other systems down.
    Incentivized
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    Support Rating
    Emburse
    This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
    Incentivized
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    Online Training
    Emburse
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Incentivized
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    Implementation Rating
    Emburse
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Incentivized
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    Alternatives Considered
    Emburse
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
    Incentivized
    Read full review
    Scalability
    Emburse
    It's very easy software to design to your needs.
    Incentivized
    Read full review
    Return on Investment
    Emburse
    • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
    • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
    • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
    Incentivized
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    ScreenShots

    Emburse Chrome River Screenshots

    Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click