Cezanne HR vs. symplr Talent Management Solutions

Cezanne HR features were easy to set and configure the interface security and through Cezanne HR is more easy and quick on multiple financial data transferring across other HR and also Payroll management platforms. To create reports on various business operations and its salary revisions capability is unique and excellent.

Incentivized

It really is the best solution to any organization that needs to provide and track employees continued learning or learning of policies and procedures. The tracking is great on all ends. The interface is simple and easy to navigate. It may not be suitable for an organization with under 10 people as it is quite extensive and may be a bit over the top.

Incentivized

• Payroll tracking ability is excellent.
• Workflow easy management on Cezanne HR is good.
• Easy employees experience management.

Incentivized

• Customer service is available via email and phone when needed.
• Individualized training sessions available for project challenges.
• Provide personable service from all aspects of the organization.
• When we had issues with compatibility of third party courses, the staff focused on our need and made it work.

• Reporting - add more standard reports so I don't have to create them.
• Communicating w/ in the module with team mates.

Incentivized

• To allow our team members choice, we offer training as either/or. The current system does not record either/or completions
• To end enrollment of new hires for training at a set date, requires also ending the training of all those not yet completed.

Need to assess our needs vs how Cezanne HR supports those needs

Incentivized

Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.

Some things are complicated to understand, such as the process around them or why things cannot be done. That said, support is always helpful and tries to think of solutions.

Incentivized

The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.

Incentivized

Very little downtime

Incentivized

It can sometimes "blip" or be slow, particularly on a Monday morning

Incentivized

The support is great. They are efficient and resolve issues relatively quickly. The support opening times support our HR opening times. What would make it better is a live chat function for support or the ability to phone. Sometimes explaining an issue and going back and forth over email takes longer than a quick phone call or live chat.

Incentivized

On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed

Incentivized

It is never the same than in person, but the training was also the implementation so it made sense as it was broken up. It made it more cost effective.

Incentivized

The team were great particularly Wanessa. They knew the system inside and out and always found work arounds to meet our needs. Whilst implementation felt slower than I would want, our expectations were on the whole met

Incentivized

Better for smaller companies. Don't get too big, or you will lose your value. It's a niche market here and the more products you can use, the better; its payroll integrates with on boarding, talent acquisition, staffing, succession planning, and performance management. I don't like the idea of having four different Software companies for something one can do. No manager likes all these different platforms.

Incentivized

I have seem other products such as Success Factors and Softscape, we went with HealthcareSource because we really like PerformanceManager but also because we planned to expand our use of their products for other areas of the talent management spectrum and eventually started using their Compensation and Position Manager products too.

Very little downtime.

Incentivized

• Fewer people preparing reports that an individual was doing before the dashboard s0 saving one full day per week of reporting.

Incentivized

• NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours.
• On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date.

Incentivized