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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Carbonite Safe

    Score8.9 out of 10
    N/ACarbonite Safe is a personal cloud backup solution offered on pricing tiers to backup a single computer to multiple computers, to an insfrastructure consisting of endpoints and servers. Users of the former Mozy product (an online data backup service which allows users to back up their hard drive and, in the event of a computer catastrophe, perform a full restore of all files) are migrated to Carbonite Safe. Mozy was acquired by Carbonite from Dell in March 2018.

    $83.99

    per year

    Veeam Data Platform

    Score8.6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.

    $428

    per year per 5 instances

    Pricing
    Carbonite SafeVeeam Data Platform
    Editions & Modules
    Basic
    $83.99
    per year
    Plus
    $119.99
    per year
    Prime
    $149.99
    per year
    Veeam Data Platform Essentials
    $428
    per year per 5 instances
    Veeam Data Platform
    Contact sales team
    Offerings
    Pricing Offerings
    Carbonite SafeVeeam Data Platform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
    More Pricing Information
    Community Pulse
    Carbonite SafeVeeam Data Platform
    Considered Both Products
    Carbonite, an OpenText company
    Chose Carbonite Safe
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups …
    Incentivized
    Veeam Software
    Chose Veeam Data Platform
    I chose Veeam Data Platform over other platforms due to the following considerations:
    1) Former successes with the product
    2) Maturity and stability
    Incentivized
    Chose Veeam Data Platform
    Veeam is the best of software-only solutions. Carbonite and Mozy may have more economical pricing but require constant monitoring and maintenance to work well. Veeam is extremely reliable and easy to use. Barracuda Backup and Unitrends are primarily BDR appliances, while Unitren…
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    99%
    Would buy again
    491 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    97%
    Delivers good value for the price
    458 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    99%
    Happy with the feature set
    492 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    97%
    Lived up to sales and marketing promises
    402 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    96%
    Implementation went as expected
    439 Answers
    Features
    Carbonite SafeVeeam Data Platform
    Data Center Backup
    Comparison of Data Center Backup features of Carbonite Safe and Veeam Data Platform
    Feature
    Carbonite Safe
    8.7
    3 Ratings
    4% above category average
    Veeam Data Platform
    9.2
    212 Ratings
    8% above category average
    Universal recovery10.02 Ratings9.2177 Ratings
    Instant recovery3.33 Ratings9.4188 Ratings
    Recovery verification9.82 Ratings9.3186 Ratings
    Business application protection9.01 Ratings9.2170 Ratings
    Multiple backup destinations10.01 Ratings9.6201 Ratings
    Incremental backup identification9.82 Ratings9.7206 Ratings
    Backup to the cloud9.43 Ratings9.2132 Ratings
    Deduplication and file compression9.01 Ratings8.9192 Ratings
    Snapshots10.01 Ratings9.4178 Ratings
    Flexible deployment8.83 Ratings9.2169 Ratings
    Management dashboard8.83 Ratings7.522 Ratings
    Platform support8.83 Ratings9.2176 Ratings
    Retention options5.93 Ratings8.9179 Ratings
    Encryption9.93 Ratings9.7157 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Carbonite Safe and Veeam Data Platform
    Feature
    Carbonite Safe
    8.4
    3 Ratings
    3% above category average
    Veeam Data Platform
    -
    Ratings
    Continuous data protection8.33 Ratings00 Ratings
    Replication8.32 Ratings00 Ratings
    Operational reporting and analytics6.93 Ratings00 Ratings
    Malware protection9.01 Ratings00 Ratings
    Multi-location capabilities8.12 Ratings00 Ratings
    Ransomware Recovery10.02 Ratings00 Ratings
    Best Alternatives
    Carbonite SafeVeeam Data Platform
    Small Businesses
    NAKIVO Backup & Replication
    Score9.7 out of 10
    BDRShield
    Score6.4 out of 10
    Medium-sized Companies
    Druva Security Cloud
    Score9.7 out of 10
    Cove Data Protection
    Score9.9 out of 10
    Enterprises
    Druva Security Cloud
    Score9.7 out of 10
    Bacula Enterprise
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Carbonite SafeVeeam Data Platform
    Likelihood to Recommend
    8.9
    (14 ratings)
    9.1
    (661 ratings)
    Likelihood to Renew
    5.9
    (2 ratings)
    7.8
    (37 ratings)
    Usability
    8.7
    (2 ratings)
    9.9
    (29 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (7 ratings)
    Performance
    -
    (0 ratings)
    7.4
    (7 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (33 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (21 ratings)
    Configurability
    -
    (0 ratings)
    7.4
    (6 ratings)
    Ease of integration
    -
    (0 ratings)
    8.6
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (7 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.9
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    4.0
    (7 ratings)
    User Testimonials
    Carbonite SafeVeeam Data Platform
    Likelihood to Recommend
    Carbonite, an OpenText company
    Mozy Pro is a great fit, especially for small businesses that don't want to pursue a very large number of licenses, and don't have many TB of data to backup. The price per user is reasonable, and well within the budget of smaller businesses needing workstation backup solutions. For larger enterprises, there are other products that provide a lot more storage and better performance. We found Code42's product to be better for larger data backup needs.
    Incentivized
    Read full review
    Veeam Software
    I have been a Sysadmin for 3 decades and have used all manner of backup software and systems. I'm now at a place where our needs are not all that great, but my experience with other platforms has allowed the company greater flexibility in restores and, more importantly, in testing and quality assurance of our in-house software. As a small company, we have relatively simple needs, and Veeam has met all of our requirements, so I cannot say that they are deficient in any way.
    Incentivized
    Read full review
    Pros
    Carbonite, an OpenText company
    • Performance Settings: Mozy can be configured to run very smoothly in the background with minimal performance degradation. It provides network bandwidth throttling, backup speed, and backing up only when idle option. From my own experience I usually do not notice any performance degradation when Mozy is running. Of course a good network or Internet connection is vital.
    • Restore: file restoration is simple and intuitive. The user can restore logical backup sets (e.g. all photos) or file based (select the folder or file you want restored). Files and folders can be restored with the latest version or earlier version. Rename and overwrite options provide further flexibility.
    • Sync: with Mozy you can sync file across multiple devices including mobile. Access to your corporate files via smart phone is a secure manner is very useful.
    Incentivized
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    Veeam Software
    • Veeam stands out among backup solutions because of its ability to work with almost any storage type. For example, only a small portion of backup solutions will support catalyst stores, Veeam does.
    • Veeam is extremely flexible when it comes to setting it up. I had a network recently that limited ethernet connectivity between the Veeam VM and the backup repository and Veeam handled it easily.
    • Day-to-day use of Veeam is very simple. It is easy to train our technicians to use it proficiently in a very short amount of time.
    • Our Veeam VMs don't have issues very often, but the one or two times I have called for support, they answered right away, and the technicians assisting us were knowledgeable about their products.
    Incentivized
    Read full review
    Cons
    Carbonite, an OpenText company
    • I would like to see backups for programs that I have installed on my machine. For instance I use Adobe CS6 and MS Office among other things. Instead of having to reinstall all these programs on my new machine, I would love for Mozy to be able to save the programs somehow and I can restore them as they were on the old machine with the same almost one-click process that I use to restore files. Basically like Time Machine, but for Windows.
    Incentivized
    Read full review
    Veeam Software
    • It should recommend the most secure method of backup methods to ensure immutability.
    • It should maximize SnapMirror technology when using a NetApp as a backup target to replicate backups to CVO targets.
    • It should provide a centralized dashboard for backing up all PaaS services in Azure.
    Incentivized
    Read full review
    Likelihood to Renew
    Carbonite, an OpenText company
    For the clients we have using this service, we fully plan to renew the subscription. However, that may change as our client's business grows and they have a need to add visualization and other server types to their environment
    Incentivized
    Read full review
    Veeam Software
    I have used many other data backup products that are on the market. I trust the configuration options within Veeam to do as they are labeled, without any specific back end software changes that may cause backups to fail if you don't use a systems integrator.
    I trust the product for my own home environment as well due to relationship I have with the product at work.
    Incentivized
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    Usability
    Carbonite, an OpenText company
    Out of all the vendor we deal with they are one of the best when it comes to customers service. Reliable,you can reach them by telephone easily, Great overall can not say anything to the contrary. Usibility is excellent. I recommend them highly whether you need a simple backup ofr more complex for servers etc.
    Incentivized
    Read full review
    Veeam Software
    Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
    Incentivized
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    Reliability and Availability
    Carbonite, an OpenText company
    No answers on this topic
    Veeam Software
    I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
    Incentivized
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    Performance
    Carbonite, an OpenText company
    No answers on this topic
    Veeam Software
    To identify a bottleneck in the data path, Veeam Backup & Replication
    detects the component with the maximum workload, the component
    that works for the most time of the job. For example, you use a
    low-speed storage device as the backup repository. Even if VM data is
    retrieved from the SAN storage on the source side and transported over a
    high-speed link, VM data flow will still be impaired at the backup
    repository.
    Incentivized
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    Support Rating
    Carbonite, an OpenText company
    I usually find what I need to know by looking in the Carbonite knowledge base online. We haven't had any major problems, usually we just need clarification on a point or more details about a feature so we look it up. We haven't had to call in for help in quite awhile.
    Incentivized
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    Veeam Software
    The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
    Incentivized
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    In-Person Training
    Carbonite, an OpenText company
    No answers on this topic
    Veeam Software
    I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
    Incentivized
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    Online Training
    Carbonite, an OpenText company
    No answers on this topic
    Veeam Software
    I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
    Incentivized
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    Implementation Rating
    Carbonite, an OpenText company
    No answers on this topic
    Veeam Software
    Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
    Incentivized
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    Alternatives Considered
    Carbonite, an OpenText company
    Carbonite Safe is a great solution for startup entities. It ranks nicely with Acronis and Carbonite Server Backup. Carbonite Safe is very good for backing up workstations including home computers. This is a good solution for home office users. Acronis does image level backups better than Mozy / Carbonite Safe whereas Barracuda Backup is a much more expensive (but worthwhile) investment. Barracuda Backup includes a physical BDR appliance.
    Incentivized
    Read full review
    Veeam Software
    Historically, it's been the lowest cost per feature. Easiest to use, lowest cost to maintain, and vast in the things it keeps adding in its feature set. It was just a vmware only backup utility, but now it does baremetal, cloud, NAS (like qnap/synology). Veeam Data Platform which is the monitoring side of it also gives great insights.
    Incentivized
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    Scalability
    Carbonite, an OpenText company
    No answers on this topic
    Veeam Software
    In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
    Incentivized
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    Return on Investment
    Carbonite, an OpenText company
    • Mozy is very affordable and pricing is very flexible and easy to add more space when needed. This allows us to only pay for what we need.
    • Having our critical files protected is the most important thing. The fact that it doesn't cost much for us to do that is just a bonus.
    Incentivized
    Read full review
    Veeam Software
    • When Veeam is running well, I don't need to babysit it at all; I just read the email reports and am done.
    • When it doesn't work, Veeam consumes entire days getting everything working again.
    • Veeam has significantly improved how we test new software by enabling easy duplication of existing resources to different platforms.
    Incentivized
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    ScreenShots

    Veeam Data Platform Screenshots

    Screenshot of the Veeam Data Platform dashboard, that puts the spotlight on malware. It will also highlight threats, identify risks, and measure the security score of the environment in the Veeam Threat Center.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.Screenshot of backup properties. Veeam Backup & Replication does not back up "dirty blocks" on VM guest OS.