Canto vs. OpenText Digital Asset Management for SAP Solutions

Canto is an excellent tool for organizing assets and searching for them in one location. I also really enjoy using the mobile version of Canto on my smartphone when I am on the go. Canto is robust and fast and it has been a major advancement in the way that my organization stores and shares assets.

Incentivized

We are using SAP System and SAP products for eCommerce as well. Our business has a big catalog of products and offerings. Also based on time products images, documents and videos get modified so frequently. So these digital assets flow to applications very frequently and there are many use cases where images format and quality need to be checked. As OpenText has provided integration with SAP without much effort application is ready. Also features of rights and permissions and meta-tagging, sharing features are very useful and help businesses to reduce operating costs as well as deliver a similar experience to users.

Incentivized

• Ability to manage several portals and allow different users access to each.
• Ability to customize each Canto platform or portal to suit all needs.
• The platform is very easy to use, and while there are more complex components to the platform, users are able to use only the basics and remain very successful.

Incentivized

• Maintaining DIY videos for the products.
• Managing and modifying product images based on multiple categories.
• Managing pdf and other documents corresponding to clients product.
• Centrally managed , creation and we have reused content for our business easily.

Incentivized

• The brand templates add-on is very difficult to use. It sounds great on paper, but when you actually try to use it you find out it's very clunky and limited.
• Adding fonts to style guides is difficult. Would love to see some sort of integration with Adobe and Google fonts.
• Duplicate finder only finds exact duplicates, so if a file has been run through processing of any sort it doesn't find it (ie Photoshop, Lightroom). Would be great if it could have some sort of optical duplicate finder.

Incentivized

• Customer support can be improved.
• Looking for iOS and Android apps for this tool.
• If possible please provide trial version.

Incentivized

It's a fantastic product and we get a lot of mileage out of Canto. I would 100% say that we plan to renew our subscription and have not explored any other digital asset management tools. It has all the tools we need, seamlessly connects with Adobe products (out primary design tool) and continues to innovate.

Incentivized

Canto is about as easy to use as it gets. I have personally trained a handful of employees who are unfamiliar with DAM/marketing SaaS technology on how to use the platform for their needs. These trainings only take about half an hour (given they are using a very limited set of Canto's features), and afterward, they are pretty well-equipped to use the platform.

Incentivized

Canto is usually available, though sometimes goes down for 30 min - 1 hr. Usually resolved quickly

Incentivized

I've satisfied with the performance

Incentivized

I think Canto's onboarding process was really helpful. Our employees were able to utilize the system without excess training sessions which isn't always the case with some software. I also think that their customer support has proven to be super helpful when minor issues arise

Incentivized

Very knowledgable and accommodating trainers who listen to what you're asking and provide detailed yet simple instructions.

Incentivized

We didn't have a thorough enough plan for ownership of uploading and tagging and some of our tags were inconsistent which led to some regression in our usage. We tightened up that plan on our end and spoke with support team on Canto's end to establish some best practices and have a much better workflow now.

Incentivized

Dropbox is not as organized as Canto is. This is very impactful to help us stay consistent and to stay proper when managing our digital assets. Moreover, the ease of navigation is a lot better than Dropbox ever was, this is a big reason why our company has been using Canto for SEVERAL years.We do not want to leave Canto!

Incentivized

Canto is based on the West coast, so occasionally patches and planned outages happen during East coast working hours

Incentivized

• Covid: We all worked from home. It was a major impact for us to stop using a sketchy VPN that is slow and painful. We all became so much more efficient in our work.
• Sharing assets: Our company has grown substantially in the past 3 years. Having Canto means that we can easily share assets with our worldwide divisions. We are leading the way on this as the companies we acquired are using archaic servers. We will bring everyone in the Canto world to better manage our assets.
• Control: Prior to Canto, people were misusing images - not using the right ones, not using watermarks. Now it's all preventable and we are seeing better quality images used appropriately.

Incentivized

• OpenText has helped business a lot to provide similar customer experience.
• Features like accessibility and permissions which is very much controlled and this really helped us to reduce the effort of management.
• OpenText created a positive impact on our business as it helped to increase more online orders to our channel.
• Increased branding experience

Incentivized