busybusy vs. Harvest

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
busybusy
Score 8.2 out of 10
N/A
Created by contractors for contractors, the busybusy mobile time tracking app automates time and GPS labor tracking, job costing, and documentation. Mobile time tracking in the cloud allows remote service crews to clock in and out through their iOS and Android devices in addition to any web browser. With busybusy, smartphones become advanced management tools simplifying and automating the process of tracking time, documenting project progress, and monitoring project…N/A
Harvest
Score 9.1 out of 10
N/A
Harvest is used to track time, gain insights from past projects, and get paid for work. Dedicated apps and integrations with popular tools like Asana and Slack allow Harvest to fit into a team’s workflow. A selection of visual reports are offered to keep projects running smoothly and an organization's team supported. Harvest also helps to turn a team’s tracked time and expenses into professional nvoices and collect payment quickly with integrated online payments.
$13.75
per month per seat
Pricing
busybusyHarvest
Editions & Modules
No answers on this topic
Harvest Pro
$13.75
per month per seat
Harvest Premium
$17.50
per month per seat
Offerings
Pricing Offerings
busybusyHarvest
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details20% discount for annual billing on Pro and Premium plans.
More Pricing Information
Community Pulse
busybusyHarvest
User Ratings
busybusyHarvest
Likelihood to Recommend
8.2
(0 ratings)
9.4
(0 ratings)
Usability
8.0
(0 ratings)
9.3
(0 ratings)
Support Rating
-
(0 ratings)
8.4
(0 ratings)
User Testimonials
busybusyHarvest
Likelihood to Recommend
It’s well suited for those with hourly employees who require daily time cards. As well it’s beneficial for reporting for projects as to costs for labour and for extras that are requested on site
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Harvest is ideally suited for a variety of scenarios, particularly in the realms of freelance or consulting work, where accurate hour tracking for billing is crucial. It excels in small to medium businesses managing team projects, allowing for effective resource allocation and time management across multiple concurrent projects. For budgeting and forecasting, Harvest provides valuable data, aiding in accurately estimating the duration and cost of future projects based on past data. It's also highly beneficial for remote or distributed teams, thanks to its cloud-based platform that facilitates seamless coordination. Additionally, its detailed reporting features enhance client transparency, fostering trust through clear communication of time spent on projects. However, Harvest may be less suitable for larger enterprises with complex integration needs or specialized industries requiring more niche features. Small startups or individuals on tight budgets might find the cost challenging, especially if they don't fully utilize all its features. Lastly, for those needing only basic time tracking, simpler or free tools might be more appropriate, making Harvest an unnecessary expenditure for basic needs.
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Pros
  • Time cards
  • Reporting
  • Integrates with Quickbooks
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  • Consistently making updates to better serve their wide variety of users
  • Allows for a decent amount of customization - you can put in different tasks for different departments, you can put in project costs on a one-time or recurring basis to compare time to money, etc.
  • It's pretty easy to pull customizable reports to fit what data you want to look at.
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Cons
  • the scheduling feature has room for improvement - the views are not condensed and cannot be viewed by all employee groups
  • during the time card review process - instead of a description - it would be nice to have a reason section when changing a time card
  • the geo fences around projects - I wish they could be linear
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  • We would love to see Harvest build a feature for more detailed proposals that could be signed by the client and then automatically be turned into a billable invoice. The estimate falls short of this for larger projects.
  • Sending an invoice directly to the client from the Harvest dashboard can sometimes fail. Because it's coming from a spoofed email- some clients never get the invoice because it get's trapped in their spam folder.
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Usability
There are some upgrades and features that don’t work without a full delete (app) and reinstall and some users don’t remember their login details. Admin time spent. As well there are some edits that could be beneficial
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Again, just a minor compatibility issues using with other platforms such as Basecamp, but it does do everything promised. The only downfall we have found is having to create a job in both platforms and then connecting them later vs being able to create a project once and having them automatically connect.
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Support Rating
No answers on this topic
I have not actually had any customer support issues as the product just works for me and I have not needed it. So using that as the basis of making my assessment on support I would reckon the team are pretty responsive and attentive to customer needs. I have only used the solution on Chrome and Android so have no idea what the experience is like on other browsers or phone operating systems.
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Alternatives Considered
the switch feature and easy of use for the field employees, who are not all tech savvy, is why we chose busy busy. Other softwares only used a stop/go feature which we thought could be very confusing for employees who are just switching cost codes between jobs. Also integration was cleaner on busy busy
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Everhour is just very rudimentary and ugly. It did the okay for time tracking and basic reports — but it wasn’t very intuitive and could’ve been a lot more elegant. You couldn’t edit other users time or make corrections it was just a data pull and that was it.
Open air is even worse. it’s like something out of 1985. Extremely ugly and not at all easy to use. It fulfilled the basic requirement of tracking time and we did not use it for anything else. When they raised the price to eight grand a year, despite our limited use of it’s functionality. We quickly dropped them.
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Return on Investment
  • positive - more individual responsibility for time reporting
  • greater grasp on project/time location
  • faster payroll review
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  • Better tracking of time for projects = better quotes for clients! In turn, they trust us more, because we're only billing for the time used and projects completed.
  • We can also have clear conversations with employees about productivity and provide feedback with real numbers that the employee has control over.
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ScreenShots

busybusy Screenshots

Screenshot of Kiosk Mode with Photo RecognitionScreenshot of Screenshot of Screenshot of Screenshot of

Harvest Screenshots

Screenshot of the time tracking experience in HarvestScreenshot of project progress tracking, with budgets and costsScreenshot of team capacity trackingScreenshot of a visualization displaying where a team's time is goingScreenshot of Harvest invoicing, that turns tracked time and expenses into invoices so users can get paid online