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Bullhorn ATS & CRM vs. symplr Talent Management Solutions

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bullhorn ATS & CRM

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    Bullhorn Recruitment CRM is a SaaS based solution that offers a suite of features typical of applicant tracking systems: a mobile app, batch or mass communication with potential candidates via multiple channels, instantaneous posting to multiple job boards, resume parsing, and data and document uploading.

    $99

    per month per user

    symplr Talent Management Solutions

    Score7.2 out of 10
    N/Asymplr acquired HealthcareSource in July, 2021. The former HealthcareSource now forms the foundation fo the symplr talent management suite.N/A
    Pricing
    Bullhorn ATS & CRMsymplr Talent Management Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bullhorn ATS & CRMsymplr Talent Management Solutions
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsContact Bullhorn for pricing information—
    More Pricing Information
    Community Pulse
    Bullhorn ATS & CRMsymplr Talent Management Solutions
    Considered Both Products
    Bullhorn
    No answer on this topic
    symplr
    No answer on this topic
    Key User Insights
    Would buy again
    65%
    Would buy again
    20 Answers
    No answers on this topic
    Delivers good value for the price
    68%
    Delivers good value for the price
    19 Answers
    No answers on this topic
    Happy with the feature set
    68%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    45%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    50%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Bullhorn ATS & CRMsymplr Talent Management Solutions
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Bullhorn ATS & CRM and symplr Talent Management Solutions
    Feature
    Bullhorn ATS & CRM
    9.5
    58 Ratings
    17% above category average
    symplr Talent Management Solutions
    6.8
    2 Ratings
    6% below category average
    Job Requisition Management10.057 Ratings7.02 Ratings
    Company Website Posting10.049 Ratings6.02 Ratings
    Publish to Social Media7.222 Ratings6.02 Ratings
    Job Search Site Posting6.027 Ratings5.02 Ratings
    Customized Application Form10.040 Ratings7.02 Ratings
    Resume Management10.058 Ratings4.02 Ratings
    Duplicate Candidate Prevention10.055 Ratings8.02 Ratings
    Candidate Search10.058 Ratings8.02 Ratings
    Applicant Tracking10.058 Ratings8.02 Ratings
    Collaboration10.053 Ratings8.02 Ratings
    Task Creation and Delegation10.052 Ratings7.02 Ratings
    Email Templates10.055 Ratings7.02 Ratings
    User Permissions10.049 Ratings8.02 Ratings
    Notifications and Alerts10.052 Ratings6.02 Ratings
    Reporting10.052 Ratings7.02 Ratings
    Onboarding
    Comparison of Onboarding features of Bullhorn ATS & CRM and symplr Talent Management Solutions
    Feature
    Bullhorn ATS & CRM
    -
    Ratings
    symplr Talent Management Solutions
    9.2
    2 Ratings
    23% above category average
    New hire portal00 Ratings9.01 Ratings
    Manager tracking tools00 Ratings8.52 Ratings
    Compliance tracking and reporting00 Ratings10.01 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Bullhorn ATS & CRM and symplr Talent Management Solutions
    Feature
    Bullhorn ATS & CRM
    -
    Ratings
    symplr Talent Management Solutions
    8.1
    2 Ratings
    13% above category average
    Corporate goal setting00 Ratings8.01 Ratings
    Subordinate goal setting00 Ratings8.01 Ratings
    Individual goal setting00 Ratings8.01 Ratings
    Performance tracking00 Ratings8.42 Ratings
    Performance Management
    Comparison of Performance Management features of Bullhorn ATS & CRM and symplr Talent Management Solutions
    Feature
    Bullhorn ATS & CRM
    -
    Ratings
    symplr Talent Management Solutions
    9.0
    1 Ratings
    31% above category average
    Performance improvement plans00 Ratings5.01 Ratings
    Review status tracking00 Ratings9.01 Ratings
    Rater nomination workflow00 Ratings10.01 Ratings
    Review reminders00 Ratings10.01 Ratings
    Workflow restrictions00 Ratings9.01 Ratings
    Multiple review frequency00 Ratings10.01 Ratings
    Reporting00 Ratings10.01 Ratings
    Succession Planning
    Comparison of Succession Planning features of Bullhorn ATS & CRM and symplr Talent Management Solutions
    Feature
    Bullhorn ATS & CRM
    -
    Ratings
    symplr Talent Management Solutions
    6.5
    2 Ratings
    6% below category average
    Create succession plans/pools00 Ratings7.01 Ratings
    Candidate ranking00 Ratings5.01 Ratings
    Candidate search00 Ratings5.01 Ratings
    Candidate development00 Ratings9.01 Ratings
    Learning Management
    Comparison of Learning Management features of Bullhorn ATS & CRM and symplr Talent Management Solutions
    Feature
    Bullhorn ATS & CRM
    -
    Ratings
    symplr Talent Management Solutions
    8.4
    1 Ratings
    17% above category average
    Course authoring00 Ratings8.01 Ratings
    Course catalog or library00 Ratings9.01 Ratings
    Player/Portal00 Ratings8.01 Ratings
    Learning content00 Ratings8.01 Ratings
    Mobile friendly00 Ratings6.01 Ratings
    Progress tracking & certifications00 Ratings10.01 Ratings
    Assignments00 Ratings8.01 Ratings
    Compliance management00 Ratings8.01 Ratings
    Learning administration00 Ratings9.01 Ratings
    Learning reporting & analytics00 Ratings9.01 Ratings
    Social learning00 Ratings9.01 Ratings
    Best Alternatives
    Bullhorn ATS & CRMsymplr Talent Management Solutions
    Small Businesses
    Crelate
    Score9.2 out of 10
    No answers on this topic
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    ClearCompany
    Score7.7 out of 10
    Enterprises
    JobDiva
    Score7.7 out of 10
    Cornerstone OnDemand
    Score6.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bullhorn ATS & CRMsymplr Talent Management Solutions
    Likelihood to Recommend
    10.0
    (80 ratings)
    6.1
    (11 ratings)
    Likelihood to Renew
    2.0
    (13 ratings)
    7.3
    (5 ratings)
    Usability
    10.0
    (7 ratings)
    9.0
    (1 ratings)
    Support Rating
    1.0
    (10 ratings)
    7.0
    (1 ratings)
    User Testimonials
    Bullhorn ATS & CRMsymplr Talent Management Solutions
    Likelihood to Recommend
    Bullhorn
    Bullhorn served as a very reliable and thorough tracking system for contacts, discovering prospects, and maintaining track of all relevant data. There are many customization options, strong search results, and sensible workflows. Excellent reporting tool. When we needed to find new resumes but all we could find were talents who had previously been discovered, it was less appropriate. Job Boards outperformed Bull Horn in terms of speed and quality.
    Incentivized
    Read full review
    symplr
    If their HRIS system holds all their data - employees, supervisors, positions then HealthcareSource can really take advantage of that data and save you a lot of time. We looked at a lot of systems and one of our needs was both Applicant Tracking and Performance Management and these systems work very well together. Other systems we looked at didn't have all our most needed features - we needed a vendor that could do both, integrate with our HRIS, report back data in a customizable fashion, and be user friendly. Some systems listed the features but during the demo and product reference calls we found they didn't perform as advertised. Some had reporting but the reporting was missing key data or didn't export in a data friendly manner. We have found HealthcareSource to be not only "pretty" - aka user friendly/non-cluttered but also had the engine under the hood as well that met our data analyst needs.
    Incentivized
    Read full review
    Pros
    Bullhorn
    • It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
    • The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
    • The messaging automation feature again helps to save our time.
    Incentivized
    Read full review
    symplr
    • When any company implements a new program they have specific needs that they want customized for them. Healthcare source did a great job providing excellent customer service to our HR and IT professionals working behind the scenes to help us maximize the programs potential at our organization. They did not limit us to any standard uses or prohibit us from reaching our internal goals. Some examples include specialized reports, data uploads of employee data and time frames for our annual reviews.
    • They provided us with training and retraining and more training on using the system. This included training new members of our team when we had turnover in HR and inviting us to conferences and webcasts regularly.
    • The presentation of the software was very appealing and that may seem small but it really helps appeal to the employees that use it for their reviews.
    Read full review
    Cons
    Bullhorn
    • Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
    • Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
    • Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.
    Incentivized
    Read full review
    symplr
    • To allow our team members choice, we offer training as either/or. The current system does not record either/or completions
    • To end enrollment of new hires for training at a set date, requires also ending the training of all those not yet completed.
    Read full review
    Likelihood to Renew
    Bullhorn
    We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.
    Incentivized
    Read full review
    symplr
    Looking back we can say that every year we used Performance Manager and other products too like HeathcareSource's Compensation and Position Manager we saw the ease of use for employees and HR staff members increase, we saw employees getting more comfortable with the product and HR Staff getting better at expressing their needs to the HealthcareSource team and this made us want to stay with the same company, when things are getting better each year we know we are in the right place.
    Read full review
    Usability
    Bullhorn
    I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.
    Incentivized
    Read full review
    symplr
    The product is very intuitive to the end users and our online documentation seems sufficient to train our new employees.
    Incentivized
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    Support Rating
    Bullhorn
    It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks
    Read full review
    symplr
    On the previous rating scale, I kept thinking "it depends". If I know it's an easy question or easy fix, the response is super fast. If I know I am asking something complex, custom or I just know it's not going to be able to be answered by 1st tier, it can take some time. I have worked on these issues with them (they are all very nice) I do now have avenues for finding things out from one person. We had one issue where we had a major problem and it required a software patch and their support team worked throughout the weekend to create, QA, and deliver the patch as promised. I was very impressed
    Incentivized
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    Alternatives Considered
    Bullhorn
    Breathe is a great tool for smaller internal recruitment teams and I have previously used an in-house built system similar however Bullhorn is something you can use across larger businesses and growing SME's it works well for international businesses as everything is updated in real-time. The support function is excellent and the training tools for new starters are super helpful for our L&D team. Your account manager is also great for assisting in personalising sections to make them more business specific.
    Incentivized
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    symplr
    Both Health Stream and Healthcare Source have to-do lists, completion lists, and tracking. However, the functionality of Healthcare Source is far superior to HealthStream. The notifications are much better and helpful. The tracking on Healthcare Source is easy to use and see. Overall the interface in Healthcare Source is more intuitive.
    Incentivized
    Read full review
    Return on Investment
    Bullhorn
    • Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
    • Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.
    Read full review
    symplr
    • NetLearning has increased our nursing CEU credits with the most efficiency. Now nurses can take courses on NetLearning and have it track their hours.
    • On a compliance standpoint, NetLearning has benefited us when we are being audited and we have to show what trainings or classes an employee has made. Also, to make sure that their certifications are up to date.
    Incentivized
    Read full review
    ScreenShots

    Bullhorn ATS & CRM Screenshots

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