Bullhorn ATS & CRM vs. Dice TalentSearch

For recruitment businesses there really is no better tool out there. Bullhorn ATS & CRM integrates flawlessly with other software making it less work for consultants in having lots of different tabs open at once. In addition to this, the support team are fantastic they are quick to assist in fixing issues should they arise. I accidentally deleted a lot of tasks which are essentially diary reminders and leads which upset the sales floor as you can imagine. it was a quick fix for this to be undone quickly and without issue. Day to day, adding a candidate is as easy as dragging and dropping a document in either PDF or word format. the system pics up duplicates quickly also ensuring the system is not clogged up with lots of the same information.

Incentivized

This platform is probably more suited for small to mid-size companies that may not have super specific roles and requirements. Organizations also that may not have a large budget for these types of programs also could be a good fit as it does offer some value, but probably falls behind in the cutting edge and super competitive landscape for platforms or organizations. It's probably less appropriate for large companies or places that are investing in current and cutting edge technology or products.

Incentivized

• It provides the contact details of a candidate relevant to the job. All details are with a user-friendly interface that anyone can use the application.
• The specific details given by Bullhorn ATS & CRM are unbelievable. One place and you can make a decision about hiring or not hiring.
• The messaging automation feature again helps to save our time.

Incentivized

• Flexibility to be creative, i.e. can do both boolean searches as well as use intelligence searches.
• Posting jobs is easy to do and manage.
• Customer support is at a very high level, with a personal touch, (this is very rare and very much appreciated)!

Incentivized

• Reporting: out of the box reporting is not very detailed or easy to navigate. In order to get better detailed and specific reports, you either need their Canvas product or pay for a 3rd party vendor.
• Customization: will get better with NOVO Experience update, but many users still don't have it. Right now many fields and order are not customizable
• Many features Bullhorn can do are not apparent to the user, often times you have to call in the figure things out.

Incentivized

• The recent update is not highlighting most of the keywords which is really annoying.
• I feel the UI should be more improved.
• Sometimes we see lots of resumes with lots of manipulated details and fake experience to get the attention.
• Sometimes most of the resumes don’t have contact details and it's difficult to get in touch with candidates.

Incentivized

We have about 2 years left on our current contract; It would take a major change in the ATS marketplace for us to strongly consider opting out of renewal given the time and effort we have dedicated to building our our Bullhorn system. I will take the time to revisit with some of the competition down the road, but Bullhorn acquired our runner up, MaxHire, about a year back and continues to offer a solid product suite for our current and future needs.

Incentivized

I'm assuming we will keep using DICE, but Indeed and LinkedIn are starting to prove their value and strength in having candidates/consultants use their services to look for new opportunities.

Incentivized

I found Bullhorn ATS & CRM to be extremely user friendly and quick to learn how to navigate it. The integration to Xero is extremely beneficial and really helps us to manage and monitor our recruitment activities and what stage of recruitment we are up to and to ensure we are invoicing our clients accordingly which we do in three stages.

Incentivized

Its already I mentioned it is used to search the resumes of relevant profile upon the request of clients requirement. comfortable with filters to validate the profile before the resumes open. Can be able to locate the profile which the recruiter is willing to work on the requirement. Little more costly when compared to other job portals.

It's been a nightmare experience. The initial sales team were brilliant, and the customer service is great from the tech team - they get in touch with you quickly. However; I was often finding workarounds myself, or being advised workarounds instead of having issues resolved (example - The DPA/Non DPA issue - an Excel spreadsheet can do this, yet a CRM cannot?). I was debited on the incorrect date & then when I requested they refund until the due date, I was re-debited again on the correct date. The communication was poor - their billing team are based in the US and there was no acknowledgement of the mistake. My initial consultant chased them down for me, and advised me of their error. Lucky. The product was oversold. For example; I was advised their 'merge docs' feature would allow me to pull data directly from the 'Overview,' 'Work Histories' which later proved to be false. Finally, when I requested to end my contract & transfer my data (I advised a specific date I needed it, when my CRM would be ready) they advised it would take 15 business days & I was to put no further data in my system during that 15 days, and then gave me my data after 3. I now have no CRM for 4 weeks

Dice provides ease of sourcing candidates and is the most useful in staffing industry. However, we still recommend the team to provide older version access to the user which was much easier and flexible to use. Dice posting is the best feature in Dice. The Boolean Search feature in Dice is also very useful.

Incentivized

With the exception of Job Diva, which I don't know if it's available on Android or iOS, Bull Horn was much easier to use. Bull Horn is also quite beneficial in tracking the application of candidates and updating their statuses in order to check their availability for future references. I enjoy the feature that allows you to enter various candidate details and the capacity to create massive groupings based on candidate characteristics.

Incentivized

what works well for Dice Open Web is that it can be used internally within a company very well. the groups of jobs with same skill sets across teams can be well displayed on the web and thus candidates can apply to multiple jobs in one go. ability to customize email templates, set alerts and notifications are really 3-5 steps processes. Candidates can also track their own progress once their process starts for filling an opening in a group.

Incentivized

• Bullhorn has helped with the standardization of data which allows us to track our high, low and in between individuals. It allows for corporate bench marks to be tracked. It also allows for a closer look at all of the data points to make decisions versus making decisions based on perceptions. The data has definitely helped us make better business decisions because of the reporting capabilities.
• Bullhorn has some great marketplace partners and additional products like VMS Access that help with your VMS clients. This is a real time saver.

• Utilized a great deal of my hiring budget without producing any applicants.
• Used a large amount of my time with no payoff.
• Frustration with signing a contract and after payment did not receive any assistance with the traction of my job posts.