TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Brokermint

    Score8 out of 10
    Small Businesses (1-50 employees)
    Brokermint is a real estate back office platform focused on ease of use. The product can be integrated withyour MLS and CRM to streamline all listings, transactions, and contacts for your business in one system. Brokermint provides agents, office administrators, and brokers true visibility into each real estate transaction via email reminders and instant notifications for each step of the process. By creating custom commission plans, Brokermint users can automatically…

    $99

    per month

    Guesty

    Score7.6 out of 10
    N/AGuesty’s property management software provides property managers and management companies with an end-to-end solution to simplify the complex operational needs of short term rentals. With Guesty, users can manage listings from multiple online travel agencies including Airbnb, Booking.com, Agoda and TripAdvisor, and utilize the company’s guest-centric tools including: Unified Inbox, Automation Tools, 24/7 Guest Communication Services, and Payment Processing.N/A
    Pricing
    BrokermintGuesty
    Editions & Modules
    BrokerMint
    $99.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BrokermintGuesty
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$399 installationNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BrokermintGuesty
    Considered Both Products
    Brokermint LLC
    No answer on this topic
    Guesty
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BrokermintGuesty
    Likelihood to Recommend
    9.7
    (5 ratings)
    7.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.3
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    BrokermintGuesty
    Likelihood to Recommend
    Brokermint LLC
    Brokermint is suited for a small brokerage or a franchise, maybe 200 agents or less because it has great functionality and simple agent screens, i.e. dashboard. Especially simple teams or solo agents will benefit from it, because they are able to navigate smoothly and you can pick up the functions very quickly, without much tech knowledge. Over 200 agents, it would need to be more robust and integrate transaction management, accounting, commission tracking, agent team tracking, percentage of cap, etc. The more detailed software, the less likely agents are going to use it correctly, i.e. more employee support and troubleshooting. Agents are not very patient and they don't like to have any obstacles when they learn how to do anything. Brokers have to consider the caliber of agents they attract.
    Incentivized
    Read full review
    Guesty
    Not necessarily not appropriate but could be better overall As stated, the chat/messaging function, locating canceled reservations, warning users when a feature is being changed and actually provide a training even if it's steps or a quick video I know I can find it in the help center it just should have been provided up front. We shouldn't have to go looking for things.
    Incentivized
    Read full review
    Pros
    Brokermint LLC
    • Very Simple 4 step process when creating a new transaction
    • Easy capture of documents and communications (email and text)
    • Smooth audit flow - Love auditing as the transaction progresses so I can coach agents
    • Commission Income calculation and tracking
    • Multiple ways of backing up closed transactions
    Incentivized
    Read full review
    Guesty
    No answers on this topic
    Cons
    Brokermint LLC
    • A better selection of statuses
    • A true white label
    • Faster support
    Incentivized
    Read full review
    Guesty
    No answers on this topic
    Usability
    Brokermint LLC
    No answers on this topic
    Guesty
    This was a ten before the calendar update. The calendar update was rolled out poorly. There was no warning, one day it was just different and we had to relearn how to use it with no guide or reference. This really could have been done better and more efficiently. A simple email
    Incentivized
    Read full review
    Support Rating
    Brokermint LLC
    I would say that our admin would give this a pretty high setting. Anytime there are issues, they are quick to contact Brokermint and get fixes out to us as soon as possible, but I have not personally had any issues that haven't been fixable on my own.
    Incentivized
    Read full review
    Guesty
    No answers on this topic
    Alternatives Considered
    Brokermint LLC
    Brokermint is best for smaller brokerages which are growing their full-time staff. It is simple, easy to use, less frustrating than most, and will please agents because the interface is logical and well thought out. SkySlope is more for very large brokerages, which need algorithmic multi-phasic functions. Great for large teams, with multiple types of agents, support staff, and administrators.
    Incentivized
    Read full review
    Guesty
    No answers on this topic
    Return on Investment
    Brokermint LLC
    • Helps us better organize as agents
    • Helps with audits
    • Helps with check listing everything
    • Sometimes hard to know what to do; slight learning curve
    Incentivized
    Read full review
    Guesty
    • Since using Guesty we are seeing a lower response time due to the chat feature. It takes about 25 mins for us to reply simply bc we don't see them until we refresh. We like response time to be 10 mins
    • We've also had a 25% increase in owner communication since owners are having trouble with the calendar
    • Overall though 30% increase in bookings due to having multiple platforms in one
    Incentivized
    Read full review
    ScreenShots

    Brokermint Screenshots

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