Brightmine vs. SAP SuccessFactors HCM

It is an invaluable tool if you don't have in house counsel and you don't want to always be contacting outside counsel for information. The resources in the platform cannot be found anywhere else. You don't get this level of content from SHRM, and I feel confident with the information because I know it is a legal entity that runs the platform, not an association.

Incentivized

It is a strong system that pays off once it's fully tailored to your organization. If your company has well-defined HR processes, SuccessFactors will likely integrate seamlessly. We've automated processes that previously required departments to spend weeks on back-and-forth emails. We've partnered with Capgemini to fully suck out the most out of its technical customization.

Incentivized

• Legal updates - keeping up with constant changes.
• Great letter and other document templates.
• Useful and well formatted Policy Templates - helping us keep up with changes to legislation.
• Handy dashboard with trending topics, updated & last viewed items.
• Daily newsletter updates are very useful for keeping up with current issues and changes to policies.

Incentivized

• The product is straightforward to use. The product allows instant edits if a mistake is made and is very helpful in keeping track of individual employee working hours.
• Use of the platform ensures that your business is connected to a global workforce experience powered by modern HR technologies and AI.
• Implementation of the software ensures an excellent workforce experience and accelerates overall business performance.

Incentivized

• I'd like the job functions to be more up to date with technologic trends and movement - i.e AI roles, and DevOps
• I'd like to see more Technology data in Cendex to benchmark my company against
• I'd love to see a chatbot

Incentivized

• I think just overall the configuration can be a little bit hard on the backend user, like myself, knowing which screens to go to. Better documentation on how we configure things would be a great resource for employees in the HR field that are making those backend changes.

Incentivized

Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.

Incentivized

We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved

Incentivized

So simple to use and really a few clicks to finding what you need, also appreciate the layout and alphabetical organisation. Not to mention how things are written out it makes finding templates a breeze and navigating to exactly what you need. Makes a stressful job so much easier!

Incentivized

SAP SuccessFactors is great from a user perspective I think where we hold ourselves back in lack of rolling out new features internally and configuration. Overall product is good and offering is complete with minimal application of external vendors to manage individual needs.

Incentivized

It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.

Incentivized

Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.

Incentivized

Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful

Incentivized

The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.

Incentivized

I reached out to Brightmine support when i could not get logged in and I received a personal response within hours that was very helpful! I love that it was a real person and not automated. This type of support makes me feel that their support team truly cares about getting issues fixed timely.

Incentivized

SAP SuccessFactors has been a easy to implement tool with low risks for a sensitive thing like employee feedback. It provides powerful performance in the backend functionalities, and at the same time a great look and feel for the employees. Totally recommended.

Incentivized

The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS

Incentivized

The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.

Incentivized

We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.

Incentivized

I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it

Incentivized

Key insights for a successful SAP SuccessFactors implementation center on Change Management, ensuring user adoption through early stakeholder engagement and robust training; Business Process Design, which requires defining clear strategic objectives, leveraging best practices, and meticulous integration planning with existing systems; and Strong Project Execution, which involves securing leadership buy-in, allocating the right resources, defining measurable success metrics, and carefully managing the complex task of data migration and quality.

Incentivized

Having used both Mineral and Brightmine, overall I think they are comparable tools. Brightmine has stood out as being an easy to use platform. I also appreciate that when searching for information, on the Brightmine site, there are suggestions links/additional links presented which helps me to truly find more information on the topic I am looking for - I find that very proactive.

Incentivized

SAP SuccessFactors is a very user-friendly application, it stacks up very well against competition, such as Oracle PeopleSoft HCM. We selected SAP SuccessFactors because we are already using a lot of other SAP solutions, such as SAP S/4 HANA and SAP Business Technology Platform. It allows us to have single-sign on and one vendor with multiple solutions.

Incentivized

It can be used across all disciplines on our team, from recruiting to training, to our generalist team. Our legal team could also jump in and use it to research.

Incentivized

The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.

Incentivized

• Brightmine reduces the time it would take me to research certain items on my own. As a consultant, this increases my capacity, allowing me to take on additional clients and increase my revenue.
• Using Brightmine saves me from needing to hire someone to help me perform research or to help me stay up-to-date on changing laws. Although I pay for the service, it is at least 80% less than an employee would cost.

Incentivized

• It helps better in the tedious task of job posting, it's automated to social handles.
• Better performance in speed, UI, performance management, skill management, talent onboarding, and finding candidates in the talent pool.
• Reduces most of the cost in HR operations and future-proof technology with continuous improvement.

Incentivized