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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BrightGauge

    Score9.1 out of 10
    N/ABrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.

    $325

    per month

    Oracle Analytics

    Score8.2 out of 10
    N/AOracle Analytics is a solution used to visually explore data to create and share compelling stories. Oracle Analytics Cloud is a cloud native service, and Oracle Analytics Server is the on-premise option.N/A
    Pricing
    BrightGaugeOracle Analytics
    Editions & Modules
    Standard
    $325
    per month
    Enterprise
    $449
    per month
    Enterprise+
    $635
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BrightGaugeOracle Analytics
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$499 one-time feeNo setup fee
    Additional DetailsSet up fee is waived for Enterprise+ customers. A discount is offered for annual billing.Must contact sales team for pricing.
    More Pricing Information
    Community Pulse
    BrightGaugeOracle Analytics
    Considered Both Products
    ConnectWise
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
    Features
    BrightGaugeOracle Analytics
    BI Standard Reporting
    Comparison of BI Standard Reporting features of BrightGauge and Oracle Analytics
    Feature
    BrightGauge
    8.1
    14 Ratings
    1% below category average
    Oracle Analytics
    8.4
    37 Ratings
    3% above category average
    Pixel Perfect reports8.210 Ratings8.933 Ratings
    Customizable dashboards8.814 Ratings9.236 Ratings
    Report Formatting Templates7.113 Ratings7.137 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of BrightGauge and Oracle Analytics
    Feature
    BrightGauge
    7.7
    14 Ratings
    5% below category average
    Oracle Analytics
    8.2
    37 Ratings
    2% above category average
    Drill-down analysis8.414 Ratings8.436 Ratings
    Formatting capabilities8.513 Ratings8.137 Ratings
    Integration with R or other statistical packages4.67 Ratings7.123 Ratings
    Report sharing and collaboration9.213 Ratings9.236 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of BrightGauge and Oracle Analytics
    Feature
    BrightGauge
    7.9
    14 Ratings
    5% below category average
    Oracle Analytics
    9.1
    37 Ratings
    9% above category average
    Publish to Web9.410 Ratings8.731 Ratings
    Publish to PDF7.414 Ratings9.237 Ratings
    Report Versioning5.07 Ratings9.029 Ratings
    Report Delivery Scheduling9.214 Ratings9.835 Ratings
    Delivery to Remote Servers8.44 Ratings8.717 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of BrightGauge and Oracle Analytics
    Feature
    BrightGauge
    5.9
    12 Ratings
    30% below category average
    Oracle Analytics
    8.5
    36 Ratings
    6% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.012 Ratings9.035 Ratings
    Location Analytics / Geographic Visualization7.26 Ratings8.531 Ratings
    Predictive Analytics6.16 Ratings8.126 Ratings
    Pattern Recognition and Data Mining2.52 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of BrightGauge and Oracle Analytics
    Feature
    BrightGauge
    8.7
    14 Ratings
    3% above category average
    Oracle Analytics
    8.8
    37 Ratings
    4% above category average
    Multi-User Support (named login)9.614 Ratings9.237 Ratings
    Role-Based Security Model9.313 Ratings8.237 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.313 Ratings8.536 Ratings
    Report-Level Access Control8.34 Ratings00 Ratings
    Single Sign-On (SSO)8.35 Ratings9.320 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of BrightGauge and Oracle Analytics
    Feature
    BrightGauge
    6.8
    7 Ratings
    14% below category average
    Oracle Analytics
    7.3
    29 Ratings
    7% below category average
    Responsive Design for Web Access8.56 Ratings6.729 Ratings
    Mobile Application6.01 Ratings7.325 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile5.86 Ratings7.527 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of BrightGauge and Oracle Analytics
    Feature
    BrightGauge
    7.4
    8 Ratings
    5% below category average
    Oracle Analytics
    7.7
    17 Ratings
    1% below category average
    REST API8.26 Ratings7.914 Ratings
    Javascript API9.62 Ratings9.016 Ratings
    iFrames10.02 Ratings6.713 Ratings
    Java API6.01 Ratings9.715 Ratings
    Themeable User Interface (UI)3.53 Ratings7.114 Ratings
    Customizable Platform (Open Source)7.03 Ratings5.913 Ratings
    Best Alternatives
    BrightGaugeOracle Analytics
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    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrightGaugeOracle Analytics
    Likelihood to Recommend
    9.2
    (14 ratings)
    9.2
    (44 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (8 ratings)
    Usability
    8.4
    (7 ratings)
    9.1
    (2 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    10.0
    (2 ratings)
    9.1
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Data Sharing and Collaboration
    9.4
    (6 ratings)
    9.2
    (38 ratings)
    Data Sources
    9.0
    (6 ratings)
    8.1
    (38 ratings)
    Ease of integration
    -
    (0 ratings)
    8.2
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    BrightGaugeOracle Analytics
    Likelihood to Recommend
    ConnectWise
    BrightGauge lets us know when we have critical issues that need solving. A massive influx of tickets all at the same time triggers an investigation. Usually, it is tied to a server going down, which we can address. It would not be helpful for a small MSP or IT department with just a few daily tickets. The stats are better used to track a large amount of clients.
    Incentivized
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    Oracle
    Oracle Data Visualization is very effective if used in an enterprise context with huge volumes of data coming from different systems. It supports dashboard and reporting capabilities and is easy to scale. It also allows you to leverage machine learning capabilities to extract hidden data trends. Visualization capabilities are powerful but not so various if compared to other solutions on the market. If you want to present a dashboard to an executive audience and you want to make your dashboards beautiful you must adapt them through PowerPoint.
    Incentivized
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    Pros
    ConnectWise
    • SQL queries can be presented in many different ways to illustrate the data. They can be used in lists, graphs, meter, etc.
    • The datasets frequency of updates can be customized to from 5 minutes to annually. It's very granular in this respect.
    • It allows dashboards to be shared outside your organization with clients, partners, and vendors to maximize collaboration and reporting.
    Incentivized
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    Oracle
    • Available without of the box connectors for Salesforce and oracle Saas Cloud. This is a huge plus for our business since we don't need another middleware solution just for this sake.
    • We are able to connect to our on-prem SQL Server database where we have our RMA database and other applications seamlessly without writing custom APIs.
    • OAC writes directly into ADW which is another advantage for loading Excel files into ADW after dataflow transformations.
    • OAC allows replication of the database from fusion ERP and lets us create subject areas using the data modeler.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Annual or more than annualized data is desperately needed for MSPs to show trends, current limitation is previous 240 days for ConnectWise tickets
    • Alerts when datasets do not sync properly, I have to rely on my team to notice vs get an automated alert from BrightGauge
    • Small thing, but it would be nice to have more options on the report scheduler to enable a start date. If you wish to do it quarterly, you have to start the schedule exactly 3 months from the next run.
    Incentivized
    Read full review
    Oracle
    • More AI but with human back up.
    • Less mumbo jumbo so even IT guys/gals can more easily work.
    • More statistics (math) and orientation for those not familiar with it.
    • More live as well as virtual (live) show casing of real situations in business.
    Incentivized
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    Likelihood to Renew
    ConnectWise
    No answers on this topic
    Oracle
    Scalability and rich integration capabilities. In the future, if we go with Hyperion for the Financial Consolidation and planning purposes -BI integration with Hyperion is going to be much simpler as it has native interface connectivity and even integration capabilities with well known CRM products (Siebel) and ERP Products (Oracle EBS, Peoplesoft, SAP) is going to be easy and straight forward.
    Read full review
    Usability
    ConnectWise
    Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
    Incentivized
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    Oracle
    Great, if you are limited to using it along with other Oracle products; sadly, not if you are integrating with other products, which can be a challenge. It is a great product with tons of functionality and great integration with other in-house platforms. Great visuals and customization for data and analytics to provide decision-making data and analysis.
    Incentivized
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    Reliability and Availability
    ConnectWise
    No answers on this topic
    Oracle
    No problems, it's that simple.
    Incentivized
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    Performance
    ConnectWise
    No answers on this topic
    Oracle
    Other than anomalies or expected quirks, there were never any earth-shattering delays.
    Incentivized
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    Support Rating
    ConnectWise
    Anytime I have reached out to the BrightGauge support team they have been quick, responsive, and solved my issue. They go out of their way to be helpful!
    Incentivized
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    Oracle
    Oracle Analytics Support team is very proactive and I have never had a situation where I had to wait for more than a day or two to get my issues resolved. This is a very big help for us and we appreciate Oracle and its team for guaranteeing that experience.
    Incentivized
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    In-Person Training
    ConnectWise
    No answers on this topic
    Oracle
    Oracle University offers very in-depth training.
    Read full review
    Online Training
    ConnectWise
    No answers on this topic
    Oracle
    It was a private training site.
    Incentivized
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    Implementation Rating
    ConnectWise
    No answers on this topic
    Oracle
    A properly implemented Endeca solution performs extremely well on the largest of datasets and it positions your organization to immediately achieve your ROI.
    Read full review
    Alternatives Considered
    ConnectWise
    I'm not aware of any other competitors to Bright Gauge that we selected. They seem to be very close to managed IT service providers and have been great at tailoring their support to the PSAs like ConnectWise, AutoTask, etc. I can see Bright Gauge getting more and more popular as time goes by
    Incentivized
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    Oracle
    Oracle Analytics Cloud, is one of the most agile and secure data analysis platforms that according to the budget and the amount of use, you can use the resources you need under the cloud. The Oracle brand is also very well known in this field and can meet all the needs of an organization or industry in any sector.
    Read full review
    Scalability
    ConnectWise
    No answers on this topic
    Oracle
    We have seen the results of this in our initial research and are not surprised that Oracle does this like it does soo many other things in this area, so well.
    Incentivized
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    Return on Investment
    ConnectWise
    • We were purchased by a large PE firm because we could easily show CSAT ratings.
    • The easily trackable stats are suitable for the C-Suite to see which division is the most profitable.
    • We won 60,000 MRR by displaying to potential customers how we track important issues with the gauges.
    Incentivized
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    Oracle
    • We've used OBIEE (or it's previous named product) for over 13 years and it's still the most used tool for BI by the business.
    • We moved our largest business system off of Business Object into OBI so we could gain improved performance, reliability, and easier management of metadata.
    Read full review
    ScreenShots