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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BrightGauge

    Score9.1 out of 10
    N/ABrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.

    $325

    per month

    Microsoft Power BI

    Score8.5 out of 10
    N/AMicrosoft Power BI is a visualization and data discovery tool from Microsoft. It allows users to convert data into visuals and graphics, visually explore and analyze data, collaborate on interactive dashboards and reports, and scale across their organization with built-in governance and security.

    $10

    per month per user

    Pricing
    BrightGaugeMicrosoft Power BI
    Editions & Modules
    Standard
    $325
    per month
    Enterprise
    $449
    per month
    Enterprise+
    $635
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BrightGaugeMicrosoft Power BI
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup Fee$499 one-time feeNo setup fee
    Additional DetailsSet up fee is waived for Enterprise+ customers. A discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    BrightGaugeMicrosoft Power BI
    Considered Both Products
    ConnectWise
    Chose BrightGauge
    BrightGauge is essentially Power Bi at the reporting level. In Power Bi, the data must be modeled, and reports must be created, developed, and shared. BrightGauge is a buffet of report creation in a more straightforward form. I use Power BI more than BrightGauge in my current …
    Incentivized
    Chose BrightGauge
    BrightGauge is by far the easiest to learn/use of the BI tools I have experienced. We had managers building their own dashboards with no outside help. It is not incredibly versatile though so if you want to get much more beyond taking the data and putting it in a chart or table …
    Incentivized
    Microsoft
    Chose Microsoft Power BI
    Power BI is a lot more versatile. I describe it to people as you can go as deep as you want/need to. This is somewhat of a pain point because sometimes I feel like I have to be a coder in order to accomplish something complex but most of the time it is incredibly user friendly …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    95%
    Would buy again
    101 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    99%
    Delivers good value for the price
    96 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    97%
    Happy with the feature set
    103 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    94%
    Implementation went as expected
    67 Answers
    Features
    BrightGaugeMicrosoft Power BI
    BI Standard Reporting
    Comparison of BI Standard Reporting features of BrightGauge and Microsoft Power BI
    Feature
    BrightGauge
    8.1
    14 Ratings
    1% below category average
    Microsoft Power BI
    8.8
    140 Ratings
    8% above category average
    Pixel Perfect reports8.210 Ratings8.5120 Ratings
    Customizable dashboards8.814 Ratings10.0140 Ratings
    Report Formatting Templates7.113 Ratings8.0128 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of BrightGauge and Microsoft Power BI
    Feature
    BrightGauge
    7.7
    14 Ratings
    5% below category average
    Microsoft Power BI
    8.2
    140 Ratings
    2% above category average
    Drill-down analysis8.414 Ratings7.0139 Ratings
    Formatting capabilities8.513 Ratings9.0138 Ratings
    Integration with R or other statistical packages4.67 Ratings8.0103 Ratings
    Report sharing and collaboration9.213 Ratings9.0135 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of BrightGauge and Microsoft Power BI
    Feature
    BrightGauge
    7.9
    14 Ratings
    5% below category average
    Microsoft Power BI
    8.6
    134 Ratings
    3% above category average
    Publish to Web9.410 Ratings8.0129 Ratings
    Publish to PDF7.414 Ratings9.0122 Ratings
    Report Versioning5.07 Ratings9.0102 Ratings
    Report Delivery Scheduling9.214 Ratings8.0104 Ratings
    Delivery to Remote Servers8.44 Ratings9.074 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of BrightGauge and Microsoft Power BI
    Feature
    BrightGauge
    5.9
    12 Ratings
    30% below category average
    Microsoft Power BI
    8.7
    136 Ratings
    9% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.012 Ratings9.0131 Ratings
    Location Analytics / Geographic Visualization7.26 Ratings8.0122 Ratings
    Predictive Analytics6.06 Ratings9.0102 Ratings
    Pattern Recognition and Data Mining2.52 Ratings9.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of BrightGauge and Microsoft Power BI
    Feature
    BrightGauge
    8.7
    14 Ratings
    3% above category average
    Microsoft Power BI
    8.6
    127 Ratings
    1% above category average
    Multi-User Support (named login)9.614 Ratings9.0121 Ratings
    Role-Based Security Model9.313 Ratings9.0102 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.313 Ratings10.0111 Ratings
    Report-Level Access Control8.34 Ratings7.01 Ratings
    Single Sign-On (SSO)8.35 Ratings8.394 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of BrightGauge and Microsoft Power BI
    Feature
    BrightGauge
    6.8
    7 Ratings
    14% below category average
    Microsoft Power BI
    8.0
    117 Ratings
    2% above category average
    Responsive Design for Web Access8.56 Ratings8.0111 Ratings
    Mobile Application6.01 Ratings7.793 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile5.86 Ratings7.7112 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of BrightGauge and Microsoft Power BI
    Feature
    BrightGauge
    7.4
    8 Ratings
    5% below category average
    Microsoft Power BI
    8.4
    80 Ratings
    8% above category average
    REST API8.26 Ratings8.072 Ratings
    Javascript API9.62 Ratings9.956 Ratings
    iFrames10.02 Ratings8.055 Ratings
    Java API6.01 Ratings8.046 Ratings
    Themeable User Interface (UI)3.53 Ratings8.163 Ratings
    Customizable Platform (Open Source)7.03 Ratings8.444 Ratings
    Best Alternatives
    BrightGaugeMicrosoft Power BI
    Small Businesses
    Cyfe
    Score8.8 out of 10
    Cyfe
    Score8.8 out of 10
    Medium-sized Companies
    Zendesk Explore
    Score8.7 out of 10
    Zendesk Explore
    Score8.7 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score9.7 out of 10
    Jaspersoft Community Edition
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BrightGaugeMicrosoft Power BI
    Likelihood to Recommend
    9.2
    (14 ratings)
    8.5
    (142 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    8.4
    (7 ratings)
    7.9
    (58 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (53 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Data Sharing and Collaboration
    9.4
    (6 ratings)
    8.5
    (82 ratings)
    Data Sources
    9.0
    (6 ratings)
    9.0
    (81 ratings)
    User Testimonials
    BrightGaugeMicrosoft Power BI
    Likelihood to Recommend
    ConnectWise
    BrightGauge lets us know when we have critical issues that need solving. A massive influx of tickets all at the same time triggers an investigation. Usually, it is tied to a server going down, which we can address. It would not be helpful for a small MSP or IT department with just a few daily tickets. The stats are better used to track a large amount of clients.
    Incentivized
    Read full review
    Microsoft
    Has significantly improved collation of data and visualisation especially with business across Europe. Has given me the ability to see the Site availability at the click of a button to see which Site is in the "money" and seize opportunities based on Market data
    Incentivized
    Read full review
    Pros
    ConnectWise
    • SQL queries can be presented in many different ways to illustrate the data. They can be used in lists, graphs, meter, etc.
    • The datasets frequency of updates can be customized to from 5 minutes to annually. It's very granular in this respect.
    • It allows dashboards to be shared outside your organization with clients, partners, and vendors to maximize collaboration and reporting.
    Incentivized
    Read full review
    Microsoft
    • Options for data source connections are immense. Not just which sources, but your options for *how* the data is brought in.
    • Constant updates (this is both good and bad at times).
    • User friendliness. I can get the data connections set up and draft some quick visuals, then release to the target audience and let them expand on it how they want to.
    Incentivized
    Read full review
    Cons
    ConnectWise
    • Annual or more than annualized data is desperately needed for MSPs to show trends, current limitation is previous 240 days for ConnectWise tickets
    • Alerts when datasets do not sync properly, I have to rely on my team to notice vs get an automated alert from BrightGauge
    • Small thing, but it would be nice to have more options on the report scheduler to enable a start date. If you wish to do it quarterly, you have to start the schedule exactly 3 months from the next run.
    Incentivized
    Read full review
    Microsoft
    • It would be easier for users could Microsoft Power BI and Excel used the same programming languages.
    • Would like to see the online version of Microsoft Power BI be as powerful as the desktop version.
    • Publishing a Microsoft Power BI file online and then having to save the file is somewhat redundant.
    • Would like to export each page or chart as an image.
    Incentivized
    Read full review
    Likelihood to Renew
    ConnectWise
    No answers on this topic
    Microsoft
    Microsoft Power BI is an excellent and scalable tool. It has a learning curve, but once you get past that, the sky is the limit and you can build from the most simple to the most complex dashboards. I have built everything from simple reports with only a few data points to complex reports with many pages and advanced filtering.
    Read full review
    Usability
    ConnectWise
    Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
    Incentivized
    Read full review
    Microsoft
    Automating reporting has reduced manual data processing by 50-70%, freeing up analysts for higher-value tasks. A finance team that previously spent 20+ hours per week on Excel-based reports now does it in minutes with Microsoft Power BI's automated Real-time dashboards have shortened decision cycles by 30-40%, enabling leadership to react quickly to sales trends, operational bottlenecks, and customer behavior.
    Incentivized
    Read full review
    Support Rating
    ConnectWise
    Anytime I have reached out to the BrightGauge support team they have been quick, responsive, and solved my issue. They go out of their way to be helpful!
    Incentivized
    Read full review
    Microsoft
    It is a fantastic tool, you can do almost everything related with data and reports, it is a perfect substitutive of Power Point and Excel with a high evolution and flexibility, and also it is very friendly and easy to share. I think all companies should have Power BI (or other BI tool) in their software package and if they are in the MS Suite, for sure Power BI should be the one due to all the benefits of the MS ecosystem.
    Incentivized
    Read full review
    Implementation Rating
    ConnectWise
    No answers on this topic
    Microsoft
    It was integrated with our erp easily and was accessible on cloud.
    Incentivized
    Read full review
    Alternatives Considered
    ConnectWise
    I'm not aware of any other competitors to Bright Gauge that we selected. They seem to be very close to managed IT service providers and have been great at tailoring their support to the PSAs like ConnectWise, AutoTask, etc. I can see Bright Gauge getting more and more popular as time goes by
    Incentivized
    Read full review
    Microsoft
    Microsoft Power BI is free. If I didn't want to create a custom platform (i.e. my organization insisted on an existing platform that I *had* to use), I'd use Microsoft Power BI. For any start-up or SMB, I'd just use Claude & Grok to build it quickly, also for free. Would not pay for Tableau or Sigma anymore. Not worth it at all.
    Incentivized
    Read full review
    Return on Investment
    ConnectWise
    • We were purchased by a large PE firm because we could easily show CSAT ratings.
    • The easily trackable stats are suitable for the C-Suite to see which division is the most profitable.
    • We won 60,000 MRR by displaying to potential customers how we track important issues with the gauges.
    Incentivized
    Read full review
    Microsoft
    • Power BI usage reduced the effort of analytical reports creation by about 80%
    • Empowered all the level of employee to be more vigilant of the data and business insights, gained the profit of 8% overall.
    • AI-powered predictive analytics improved forecasting accuracy by 17%, that topped the overall sales.
    Incentivized
    Read full review
    ScreenShots

    Microsoft Power BI Screenshots

    Screenshot of Microsoft Power BI - Turns insights into impact for business usersScreenshot of Power BI integrates easily with Microsoft 365Screenshot of Microsoft Power BI - AI-Powered CapabilitiesScreenshot of Microsoft Power BI - Copilot can be used to create reportsScreenshot of Microsoft Power BI - Data HubScreenshot of Microsoft Power BI - Scales as organizational needs grow