BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.
$325
per month
Klipfolio Klips
Score 9.2 out of 10
Small Businesses (1-50 employees)
Klipfolio is a customizable dashboard and reporting platform that provides real-time business insights. It is used by small to mid-sized businesses and agencies to track performance metrics and create tailored reports, and to consolidate, transform, and visualize data.
$90
per month
Pricing
BrightGauge
Klipfolio Klips
Editions & Modules
Standard
$325
per month
Enterprise
$449
per month
Enterprise+
$635
per month
Base
$90
per month
Grow
$190
per month
Team
$350
per month
Offerings
Pricing Offerings
BrightGauge
Klipfolio Klips
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
$499 one-time fee
Optional
Additional Details
Set up fee is waived for Enterprise+ customers. A discount is offered for annual billing.
Discount available for annual pricing. There are various implementation and training options available, from a 60 Day Proof of Concept, to Onboarding & Training, or ongoing dedicated Data Hero support.
More Pricing Information
Community Pulse
BrightGauge
Klipfolio Klips
Features
BrightGauge
Klipfolio Klips
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
8.1
Ratings
1% below category average
Klipfolio Klips
9.0
Ratings
7% above category average
Pixel Perfect reports
8.20 Ratings
9.10 Ratings
Customizable dashboards
8.80 Ratings
8.90 Ratings
Report Formatting Templates
7.20 Ratings
9.10 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
7.7
Ratings
5% below category average
Klipfolio Klips
8.6
Ratings
8% above category average
Drill-down analysis
8.40 Ratings
8.30 Ratings
Formatting capabilities
8.50 Ratings
7.80 Ratings
Integration with R or other statistical packages
4.70 Ratings
9.10 Ratings
Report sharing and collaboration
9.20 Ratings
9.10 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
7.9
Ratings
5% below category average
Klipfolio Klips
9.4
Ratings
11% above category average
Publish to Web
9.40 Ratings
8.90 Ratings
Publish to PDF
7.40 Ratings
9.20 Ratings
Report Versioning
5.00 Ratings
00 Ratings
Report Delivery Scheduling
9.20 Ratings
10.00 Ratings
Delivery to Remote Servers
8.50 Ratings
00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge lets us know when we have critical issues that need solving. A massive influx of tickets all at the same time triggers an investigation. Usually, it is tied to a server going down, which we can address. It would not be helpful for a small MSP or IT department with just a few daily tickets. The stats are better used to track a large amount of clients.
It's a piece of software that's capable of almost anything. Dynamic variables can be changed in real-time via the interface's UI/UX and UI/UX customizations. As a result, it can always keep its database up-to-date and obtain the most current information from a variety of sources. The Klip customer service team is extremely friendly and helpful. Every time a problem with the Klip setup arises, they're there to help. As a result of their activities, they try to work with the group's experience.
Dashboard design. Super simple and easy to set up, move and size components, and display.
Klip creation. This is report/chart creation. Klipfolio straddles the line well between ease-of-use and robust capability for data crunching and visualization.
Data sync. I have had very few data sync issues. The sync just works and it is very light-weight on API calls.
Multiple data source formats. You can make data sources in JSON, Summarized View, and Detailed View.
Modeled data sources. You can create modeled versions of any data source, which allows you to lock in data formats, add columns (including formula columns), and more.
Team permissions. I have been able to set team permission sets and use that to display the given dashboards around the office. With this, I can control who has access to which data.
Chart options. There is a great selection of chart types to choose from.
Great support. Their support staff has always been very responsive—almost always immediate. I have always been able to resolve my issues with them.
Onboarding. The process of setting up a new client for a dashboard can be a little tedious.
File size upload and third-party integrations. I have been limited to the size of the .csv file we were uploading but we were able to find a workaround.
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
My initial impressions of the software have been extremely positive. There are YouTube tutorials that explain how to make klips. The intuitive design of the UI It appears that everything in this software has been thoroughly tested to create all the visualizations that can be imagined as well as the user input controls that allow users to have exactly the data they want to be displayed in seconds, considering the various functions and formulas available in the Excel integrations and the extensive list of other services that can be integrated.
We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.
It provides all the necessary information to be able to carry out the analysis of any type of business, to know how money is managed virtually, what to do to have greater visibility, in addition to being a platform that is always accessible and allows continuous and efficient work.
I'm not aware of any other competitors to Bright Gauge that we selected. They seem to be very close to managed IT service providers and have been great at tailoring their support to the PSAs like ConnectWise, AutoTask, etc. I can see Bright Gauge getting more and more popular as time goes by
It was clear that Klipfolio had the edge in terms of the number of third-party connectors and templates available, allowing us to quickly be up and running with various API integrations and visually stunning designs in only an hour. It was a no-brainer for us, and we're glad we went with them instead of the other options.
For larger customers, the dashboarding has helped our customers to remain sticky and add services/revenue to our MSP. They want to add more fragments of their IT for the 1 pane rollup.
From a leadership perspective, BG has allowed me to make difficult staffing decisions with confidence. Detailed metric driven decisions on who is hitting KPIs/who isn't - as well as when data proved we were overstaffed and understaffed.
Klipfolio not only delivers great-looking dashboards, but it makes our agency look awesome to our clients!
Klipfolio is one of the few platforms that we have implemented where the minimal investment has consistently provided maximum results in the return on our investment.
Not only had Klipfolio proven to be a fiscally smart - money-saving - move, but has also proven to be a great time saver as well.
Thanks to Klipfolio we spend less time having to pull data and have more time to analyze and strategize for our reporting and recommendations to our clients.
