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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra Salsa

    Score6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bonterra Salsa is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms. Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction…N/A

    Ellucian CRM Advance

    Score7.6 out of 10
    N/AEllucian CRM Advance is a nonprofit constituent relationship management software solution offered by Ellucian, Inc.N/A
    Pricing
    Bonterra SalsaEllucian CRM Advance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra SalsaEllucian CRM Advance
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Bonterra SalsaEllucian CRM Advance
    Small Businesses
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Salesforce Nonprofit Cloud
    Score9 out of 10
    Medium-sized Companies
    DonorPerfect
    Score7.5 out of 10
    DonorPerfect
    Score7.5 out of 10
    Enterprises
    Ellucian CRM Advance
    Score7.6 out of 10
    Blackbaud Enterprise Fundraising CRM
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonterra SalsaEllucian CRM Advance
    Likelihood to Recommend
    3.0
    (8 ratings)
    7.4
    (3 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (1 ratings)
    6.0
    (2 ratings)
    User Testimonials
    Bonterra SalsaEllucian CRM Advance
    Likelihood to Recommend
    Bonterra
    Well suited for sending mass emails or emails to certain groups, sending automated emails, collecting donations, and peer-to-peer communication. They have a good support team. I'm still figuring out how to best manage supporters, it's not as intuitive as I would like. I used to just manage all donor information on Google Sheets, and I still prefer Google Sheets.
    Incentivized
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    Ellucian
    A potential student calls in and we can enter all the information in CRM right then. Ellucian CRM Advance makes it easy for when we go back a week later to see all the notes on the student rather than asking them all over again. Admissions takes the call and enters all info into CRM Advance and then Academics can just log in and see all the notes Admissions took on the student.
    Incentivized
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    Pros
    Bonterra
    • User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
    • Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
    • CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
    • Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.
    Incentivized
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    Ellucian
    • Ties fundraising efforts to alumni.
    • Seamless integration from Ellucian Colleage or Banner.
    Incentivized
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    Cons
    Bonterra
    • When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
    • The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
    • Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.
    Incentivized
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    Ellucian
    • Some of the data is not in the most intuitive location.
    • The initial learning curve of the system was a bit steep, but after working with the system exclusively, our users got proficient very quickly.
    Incentivized
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    Likelihood to Renew
    Bonterra
    It suits all of our needs.
    Incentivized
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    Ellucian
    No answers on this topic
    Usability
    Bonterra
    You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
    Incentivized
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    Ellucian
    No answers on this topic
    Support Rating
    Bonterra
    Their tech support is very good and I am very pleased with it. They speak in non-techie lingo for my non-techie staff just as easily as they speak techie to me (a techie). I appreciate their quick turn around in time to answer our questions and the follow up to make sure their answer(s) helped.
    Incentivized
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    Ellucian
    CRM Advance is very efficient and overall a great product. We have been using CRM for many many years with really no complaints. It fits our needs.
    Incentivized
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    Alternatives Considered
    Bonterra
    I have reviewed Salsa Engage and perhaps after our transition has taken place it might be a viable option versus using Constant Contact for internal and external correspondence.
    Incentivized
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    Ellucian
    We actually recently dropped CRM Advance and are now live with Raisers Edge. Raisers Edge was much more user friendly and built around the fundraising experience. Integration was possible through a secure FTP interface with Ellucian Colleague. Other Blackbaud products have since been purchased to further enhance fundraising and gift giving.
    Incentivized
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    Return on Investment
    Bonterra
    • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
    • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
    • We've sold more tickets to our fundraising events with an improved event management system.
    Incentivized
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    Ellucian
    • We are now able to do a more effective review of applicants and see overall trends of characteristics such as source locations. This helps to focus other efforts such as marketing to support those areas and increase others.
    • There is now a full picture of the needs of our students. By being able to view information in a logical progression, trend data can be identified and reacted to.
    Incentivized
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    ScreenShots

    Bonterra Salsa Screenshots

    Screenshot of the development dashboard.Screenshot of a donor detail report showing donation history.Screenshot of donor cultivation for major giftsScreenshot of mail merge and direct mail fundraisingScreenshot of a donor profile with unlimited custom fields