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Ellucian CRM Advance

Score7.6 out of 10

16 Reviews and Ratings

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What is Ellucian CRM Advance?

Ellucian CRM Advance is a nonprofit constituent relationship management software solution offered by Ellucian, Inc.

Categories & Use Cases

Reviews

What users are saying about Ellucian CRM Advance.
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CRM Advance... nicely ERP integrated, but not on par with other Fundraising platforms

Incentivized
Verified User
C-Level Executive in Information Technology (201-500 employees employees)

Pros

  • Ties fundraising efforts to alumni.
  • Seamless integration from Ellucian Colleage or Banner.

Cons

  • Reporting capabilities are limited.
  • Navigation is not very user friendly.

Return on Investment

  • Negative ROI.
  • Nothing to show other than frustrated support staff.

Alternatives Considered

The Raisers Edge

Other Software Used

Zerto, Zoom, Okta Workforce Identity

Highly Recommend CRM Advance

Incentivized
Verified User
Administrative Assistant in Human Resources (1001-5000 employees employees)

Pros

  • Easy to look up info on our students
  • Shared across the campus and other campuses

Cons

  • Sometimes it has delays, which makes it hard to update the info
  • This program is internet based so if the internet goes down we cannot access this program

Return on Investment

  • Nothing really negative to report. Ellucian makes our company flow better.

Alternatives Considered

Ellucian Banner

Other Software Used

Ellucian Banner, UltiPro

Ellucian Advances Business Processes

Incentivized
Verified User
Professional in Information Technology (1001-5000 employees employees)

Pros

  • The system has helped to streamline business processes by identifying the key information needed in each phase of a record.
  • We have seen a decrease in processing time for an individual record as the automated system allows all parties to have access to the same information simultaneously.
  • By being able to access all pertinent information, the system has helped to make the recruiting process easier and more efficient for all users.

Cons

  • Some of the data is not in the most intuitive location.
  • The initial learning curve of the system was a bit steep, but after working with the system exclusively, our users got proficient very quickly.

Return on Investment

  • We are now able to do a more effective review of applicants and see overall trends of characteristics such as source locations. This helps to focus other efforts such as marketing to support those areas and increase others.
  • There is now a full picture of the needs of our students. By being able to view information in a logical progression, trend data can be identified and reacted to.

Alternatives Considered

SAP Business Warehouse

Other Software Used

PeopleSoft Financials, Google Drive