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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra Salsa

    Score6 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bonterra Salsa is a donor and constituent management system that helps nonprofits build donor profiles, track every interaction, cultivate major gifts, and report on all development activities. The platform includes mobile-ready digital marketing tools for email, social, and online donation forms. Additional features include donor cultivation, donation processing of all gift types, direct mail, built in word processing, mail merge, powerful query tool, event/auction…N/A
    Pricing
    Bonterra Salsa
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra Salsa
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Bonterra Salsa
    Considered Both Products
    Bonterra
    Chose Bonterra Salsa
    Because Salsa Engage was part of the suite.
    Incentivized
    Chose Bonterra Salsa
    Classy is about the same cost per month. Classy was really good at peer-to-peer and crowdfunding. Salsa encompasses many more facets of a nonprofit. With Classy, we also had to have an email company and manage our supporters in a different program. Now, we do all three of those …
    Incentivized
    Chose Bonterra Salsa
    It boiled down to Bloomerang and Salsa CRM. The only winning factor that Bloomerang had over Salsa was that it was cheaper, as in free, but would only for a short period of time as we have increased our donor base. Salsa CRM is actually very cost effective for our nonprofit.
    Incentivized
    Chose Bonterra Salsa
    I have reviewed Salsa Engage and perhaps after our transition has taken place it might be a viable option versus using Constant Contact for internal and external correspondence.
    Incentivized
    Chose Bonterra Salsa
    We switched from DonorPerfect to Salsa CRM. Salsa CRM was much more dynamic and better suited for a non-profit. DonorPerfect seemed a little dated and needed a bit of an overhaul in order to meet our specific needs. In the end, when we couldn't get all the capabilities we were …
    Incentivized
    Chose Bonterra Salsa
    We chose Salsa CRM prior to Bloomerang coming into existence. We chose Salsa CRM over the two products (eTapestry wasn't part of Blackbaud at the time) due to costs, ease of use, and fitting into the needs we had within our own agency. We are happy with our choice and aren't …
    Incentivized
    Chose Bonterra Salsa
    We used to use several platforms for all of our needs and we found that it was nearly impossible to maintain accurate records that way, the inconsistency was inevitable. Salsa has really helped us solve that issue by creating a system (with a reasonable price tag) that talks to …
    Incentivized
    Chose Bonterra Salsa
    Salsa CRM is more flexible than Abila Fundraising 50. It is cloud based so that unlike locally installed Abila Fundraising 50 you can use it at the events and all donations at events are automatically entered. With Abila Fundraising 50 there was a clunky interface with Sage …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Bonterra Salsa
    Likelihood to Recommend
    3.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    Bonterra Salsa
    Likelihood to Recommend
    Bonterra
    Well suited for sending mass emails or emails to certain groups, sending automated emails, collecting donations, and peer-to-peer communication. They have a good support team. I'm still figuring out how to best manage supporters, it's not as intuitive as I would like. I used to just manage all donor information on Google Sheets, and I still prefer Google Sheets.
    Incentivized
    Read full review
    Pros
    Bonterra
    • User-Friendly. As a user, it is an intuitive product. When you are working, it is easy to navigate.
    • Fundraising Pages: Salsa Engage allows you to easily and quickly make fundraising pages that can be pushed out to your community of donors.
    • CRM: Easy to manage the constituents. When someone signs up for our fundraising pages, the software captures the demographics and either matches up to the existing donor or creates a new constituent.
    • Salsa CRM listens to their customers and works well with the user base. Most ideas are listened to and can see that requests are pushed out in updates.
    Incentivized
    Read full review
    Cons
    Bonterra
    • When we started with Salsa, not every option was available online, some were desktop specific. As it has been some time since I worked with Salsa these have probably been resolved.
    • The ability to communicate between Salsa CRM and other Salsa software options. Sometimes the crossover was not as efficient as was needed.
    • Tagging and setting up rules for particular donors was somewhat confusing - meaning, therefore, that the amount of training needed to implement the software was somewhat intensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonterra
    It suits all of our needs.
    Incentivized
    Read full review
    Usability
    Bonterra
    You do not have to be a tech-savvy person to be able to use the CRM. Reporting is easy to do.
    Incentivized
    Read full review
    Support Rating
    Bonterra
    Their tech support is very good and I am very pleased with it. They speak in non-techie lingo for my non-techie staff just as easily as they speak techie to me (a techie). I appreciate their quick turn around in time to answer our questions and the follow up to make sure their answer(s) helped.
    Incentivized
    Read full review
    Alternatives Considered
    Bonterra
    I have reviewed Salsa Engage and perhaps after our transition has taken place it might be a viable option versus using Constant Contact for internal and external correspondence.
    Incentivized
    Read full review
    Return on Investment
    Bonterra
    • Has helped increase our donor retention as we are able to track all communications with donors ensuring that they remain connected.
    • The improved emailing (with fewer bounce rate) has helped increase our website and donation page visibility.
    • We've sold more tickets to our fundraising events with an improved event management system.
    Incentivized
    Read full review
    ScreenShots

    Bonterra Salsa Screenshots

    Screenshot of the development dashboard.Screenshot of a donor detail report showing donation history.Screenshot of donor cultivation for major giftsScreenshot of mail merge and direct mail fundraisingScreenshot of a donor profile with unlimited custom fields