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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlueJeans Meetings (discontinued)

    Score7.5 out of 10
    N/AThe BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023.

    $0

    per month

    TeamViewer

    Score8.5 out of 10
    N/ATeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.

    $299

    per year

    Pricing
    BlueJeans Meetings (discontinued)TeamViewer
    Editions & Modules
    BlueJeans Basic
    $0
    per user
    Bluejeans Standard
    $9.99
    per host/per month
    Bluejeans Pro
    $13.99
    perhost/per month
    Bluejeans Enterprise
    $16.66
    per host/per month
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    Offerings
    Pricing Offerings
    BlueJeans Meetings (discontinued)TeamViewer
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    BlueJeans Meetings (discontinued)TeamViewer
    Considered Both Products
    Discontinued Products
    Chose BlueJeans Meetings (discontinued)
    We felt that BlueJeans provided the most value for money out of these two. Also felt that TeamViewer was lacking a lot of features that were required. Having a free trial available was a pretty big argument in its favor. We tried using it for a while and the feedback from our …
    Incentivized
    Chose BlueJeans Meetings (discontinued)
    We use BlueJeans over Zoom for most of our internal meetings and find it easier to use.
    Incentivized
    Chose BlueJeans Meetings (discontinued)
    We looked at integrating LifeSize Cloud as there was a small cost saving, and we were told that integration with our SIP phone system and existing LifeSize Room 220 video systems was seamless. After many frustrating months, we went back to using BlueJeans full time. The product …
    Incentivized
    TeamViewer
    Chose TeamViewer
    There are other meeting, screen sharing, and collaboration software products that do well, but in my opinion, TeamViewer excels in the most important aspects of screen sharing or remote support software. It has the most high quality audio/video performance, it has many …
    Incentivized
    Key User Insights
    Would buy again
    89%
    Would buy again
    99 Answers
    88%
    Would buy again
    313 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    83 Answers
    87%
    Delivers good value for the price
    290 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    105 Answers
    96%
    Happy with the feature set
    342 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    68 Answers
    90%
    Lived up to sales and marketing promises
    234 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    76 Answers
    96%
    Implementation went as expected
    290 Answers
    Features
    BlueJeans Meetings (discontinued)TeamViewer
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of BlueJeans Meetings (discontinued) and TeamViewer
    Feature
    BlueJeans Meetings (discontinued)
    7.2
    561 Ratings
    10% below category average
    TeamViewer
    -
    Ratings
    High quality audio7.6559 Ratings00 Ratings
    High quality video7.4537 Ratings00 Ratings
    Low bandwidth requirements6.7483 Ratings00 Ratings
    Mobile support7.0456 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of BlueJeans Meetings (discontinued) and TeamViewer
    Feature
    BlueJeans Meetings (discontinued)
    7.2
    530 Ratings
    10% below category average
    TeamViewer
    -
    Ratings
    Desktop sharing7.1530 Ratings00 Ratings
    Whiteboards7.4253 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of BlueJeans Meetings (discontinued) and TeamViewer
    Feature
    BlueJeans Meetings (discontinued)
    7.5
    558 Ratings
    10% below category average
    TeamViewer
    -
    Ratings
    Calendar integration7.7503 Ratings00 Ratings
    Meeting initiation7.0509 Ratings00 Ratings
    Integrates with social media7.2176 Ratings00 Ratings
    Record meetings / events7.4472 Ratings00 Ratings
    Slideshows7.9347 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of BlueJeans Meetings (discontinued) and TeamViewer
    Feature
    BlueJeans Meetings (discontinued)
    7.5
    414 Ratings
    9% below category average
    TeamViewer
    -
    Ratings
    Live chat8.1396 Ratings00 Ratings
    Audience polling7.2177 Ratings00 Ratings
    Q&A7.3226 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of BlueJeans Meetings (discontinued) and TeamViewer
    Feature
    BlueJeans Meetings (discontinued)
    7.6
    413 Ratings
    7% below category average
    TeamViewer
    -
    Ratings
    User authentication8.0283 Ratings00 Ratings
    Participant roles & permissions7.3386 Ratings00 Ratings
    Confidential attendee list7.4253 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of BlueJeans Meetings (discontinued) and TeamViewer
    Feature
    BlueJeans Meetings (discontinued)
    -
    Ratings
    TeamViewer
    8.4
    470 Ratings
    4% below category average
    File transfer00 Ratings8.7440 Ratings
    Instant message00 Ratings8.5406 Ratings
    Access to sleeping/powered-off computers00 Ratings7.9305 Ratings
    Session record00 Ratings8.5307 Ratings
    Annotations00 Ratings7.387 Ratings
    Best Alternatives
    BlueJeans Meetings (discontinued)TeamViewer
    Small Businesses
    ClickMeeting
    Score7.7 out of 10
    No answers on this topic
    Medium-sized Companies
    JioMeet
    Score10 out of 10
    BeyondTrust Remote Support
    Score8.8 out of 10
    Enterprises
    Webex Meetings
    Score8.4 out of 10
    BeyondTrust Remote Support
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BlueJeans Meetings (discontinued)TeamViewer
    Likelihood to Recommend
    7.0
    (568 ratings)
    8.7
    (521 ratings)
    Likelihood to Renew
    4.7
    (23 ratings)
    10.0
    (64 ratings)
    Usability
    8.9
    (203 ratings)
    9.0
    (57 ratings)
    Availability
    9.6
    (8 ratings)
    9.1
    (5 ratings)
    Performance
    5.5
    (8 ratings)
    9.1
    (5 ratings)
    Support Rating
    5.3
    (17 ratings)
    9.4
    (50 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (2 ratings)
    Online Training
    9.0
    (3 ratings)
    9.1
    (4 ratings)
    Implementation Rating
    6.0
    (16 ratings)
    8.9
    (80 ratings)
    Configurability
    6.1
    (6 ratings)
    9.1
    (4 ratings)
    Ease of integration
    5.5
    (6 ratings)
    9.1
    (5 ratings)
    Product Scalability
    4.3
    (7 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    5.1
    (5 ratings)
    8.4
    (5 ratings)
    Vendor pre-sale
    5.1
    (5 ratings)
    9.1
    (5 ratings)
    User Testimonials
    BlueJeans Meetings (discontinued)TeamViewer
    Likelihood to Recommend
    Discontinued Products
    • Collaboration with team members, clients and partners who spread out across the globe is made simple by Bluejeans meeting. As an Application developer it is easier for me to collaborate with people from various cultures and time zones so this is very important.
    • For code review , it plays an excellent role, it enables real time screen sharing and code discussion among my team, this facilitate quicker and more effective bug detection and correction.
    • Pair programming is a great use for it. It make possible for two programmers to collaborate on same code even when they are not physically near to each other.
    Incentivized
    Read full review
    TeamViewer
    If someone were to ask me for a recommendation, I would honestly say that it was the best option for me. Many times, my team members, other therapy department consultants, or doctors have encountered a problem with their systems that they are unable to resolve on their own. They just reached out to me and explained their concerns. Once their system is connected to me, I can resolve their situation in a very short amount of time.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Bluejeans' ability to record meetings would be beneficial for future references like If I ever needed to revisit a discussion or training sessions, I could access the recorded content, eliminating the need to take extensive notes during meeting.
    • Calendar program and messaging services are just a couple of the productivity and collaboration tools that Bluejeans frequently integrates with, scheduling of meeting and team members communication would become more efficient as a result.
    • Typically, bluejeans provides mobile app, making it usable on tables and smartphone, this enables me to take part in a meeting even if I am not near a computer system.
    Incentivized
    Read full review
    TeamViewer
    • Quick support is an nice feature to make it easy for the end user to download and use
    • Easy to connect using numbers
    • The connection is always good when connected to an end user
    • The tool is easy to use, the buttons are easy to understand what the use for it is
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Video quality is different between their desktop app version and web browser version
    • I prefer using Bluejeans web browser version but it lack many features which are there in their Desktop App version, which is really disappointing.
    • Not a big issue but if they decrease their pricing, it will be great
    Incentivized
    Read full review
    TeamViewer
    • The update Cycle of the Desktop app is sometimes unstable. We downloaded the latest TeamViewer Desktop App from the official site, and it immediately asks us to update.
    • Pricing tier for small teams can be improved.
    • Live subtitles for audio from remote device can be implemented.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have used many other competing platforms platforms; however, despite the fact that BlueJeans lacks certain features others offer, familiarity, ease of use, and several things BlueJeans does better than others mean that I will stick to BlueJeans. Further, whenever I have faced a problem, I have found BlueJeans support excellent overall; no lengthy wait to understand and resolve an issue. Good product, great support, BOTH TESTED OVER TIME; I do not have an incentive to move to another platform.
    Read full review
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I don't have much experience of joining a meeting from an attendee of someone else's. As for joining a meeting I've created, it's very easy. For recurring meetings, I find the meeting in my list, and if it's near the time to start, there will be a "Join" button, and I just push that. After that, it gives me the options for joining -- video, audio, phone, screen share only. It remembers my previous choices, so mostly I just can click by that. As for attendees joining, there do seem to be connection problems from time to time and people have to log off and come back on, but we had that trouble with GoToMeeting also. Being able to mute attendees is much better in BlueJeans. When we had GoToMeeting, I constantly had problems with people joining by phone incorrectly, such that they didn't even show up in the meeting list and thus I couldn't mute them when needed.
    Incentivized
    Read full review
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    I have to give this a 10 rating as we have never had issues with availability. Now "quality" is a different subject
    Incentivized
    Read full review
    TeamViewer
    Always available if setup correctly.
    Incentivized
    Read full review
    Performance
    Discontinued Products
    This has been a continual issue with our organization. We are a IP/H323 infrastructure so we integrate BlueJeans via the IP/H323 connections to the cloud. We still have inconsistent results with calls. Some work without issue and some calls are horribly choppy and at times freeze. If I have one complaint or reason to seek out a different competitor its this
    Incentivized
    Read full review
    TeamViewer
    The application is built on VNC which is a very stable technology.
    Read full review
    Support Rating
    Discontinued Products
    In all these years, there has been ONE instance when a problem I pointed out (with screenshots, no less) was DENIED. That apart, though there have been a few instances where there has been a delay in resolution (more to do with offering new features), I have NEVER felt frustrated about help not being on hand when I needed it most.
    Incentivized
    Read full review
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    No answers on this topic
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    It is straight forward and easy to understand
    Incentivized
    Read full review
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Implementation Rating
    Discontinued Products
    For me its a simple video conferencing call tool, and implementation is simply setup user account give quick tutorial during the newhire orientation faze and then the user is good to go. There is not much you need to do to get this operational. sure if you want more security there are a couple extra steps but overall simply
    Incentivized
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    TeamViewer
    We used TeamViewer within our scope of a unified endpoint management. Access rights are managed by location and user, both in regard to the state legislation and the company’s regulations. Our IT dashboard has now integrated the remote support KPIs which i derived from TeamViewer usage data.
    Read full review
    Alternatives Considered
    Discontinued Products
    Select Blujeans Meetings because it allows me to better convey my ideas and at the same time build trust through real-time videoconferences. As well as sharing documents and presentations via screen sharing, I love the option to record play and then share the recording to colleagues who couldn't attend is what's needed.
    Read full review
    TeamViewer
    AnyDesk, despite being relatively light on system utilization, didn’t offer some of the pro collaboration features that we required. All the functionalities that were part of TeamViewer matched well with the functionality, ease, and cost aspects needed to support our team's work.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    I believe BlueJeans is easy to scale, but we have a different business model that requires a more central scheduling need. Most vendors operate on an enterprise wide environment with a one to one licensing. We have a centralized group of video administrators and schedulers that do the majority of the scheduling for multiple departments. Because we are a centralized scheduling group we need shared access to on schedule not multiple users delegating access to one another. I.E. if I have 5 schedulers, under the current licensing they would each have individual accounts and delegating those accounts to one another. So when receiving a support call they have to search 5 individual schedules to make changes to meetings. This I think is a valid need even for smaller businesses that just have a few schedulers for the rest of the groups. It would be easier if it scaled within the individual accounts
    Incentivized
    Read full review
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • All-Hands meetings were improved to feel less like a prerecorded video show and more like an actual conversation using BlueJeans.
    • Client meetings remained smooth in the transition to working-from-home with easy video calling and scheduling.
    • These were the main points that helped my department, as I am unfamiliar with how BlueJeans was implemented in external sales uses, but I imagine it was equally helpful for meetings when in-person was not available.
    Incentivized
    Read full review
    TeamViewer
    Almost immediately. We could not support our clients effectively without TeamViewer. Its reliable, fast and allows us to do our work in a moments notice.
    • The core of our business is providing remote IT support to unmanned stations. Without a program like TeamViewer, we would be unable to operate.
    • On numerous occasions, we have avoided having to travel to site on top as well as raise a callout with local agents, saving us many thousands.
    • We can work from home or support our service technicians on the field any place, any time.
    Incentivized
    Read full review
    ScreenShots

    BlueJeans Meetings (discontinued) Screenshots

    Screenshot of BlueJeans MeetingsScreenshot of BlueJeans Smart MeetingsScreenshot of BlueJeans Collab Board

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of where devices are a few clicks away.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations