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BlackBerry Protect (CylancePROTECT) vs. Microsoft Defender for Endpoint

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BlackBerry Protect (CylancePROTECT)

    Score9.1 out of 10
    N/ACylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.N/A

    Microsoft Defender for Endpoint

    Score8.7 out of 10
    N/AMicrosoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.

    $2.50

    per user/per month

    Pricing
    BlackBerry Protect (CylancePROTECT)Microsoft Defender for Endpoint
    Editions & Modules
    No answers on this topic
    Academic
    $2.50
    per user/per month
    Standalone
    $5.20
    per user/per month
    Offerings
    Pricing Offerings
    BlackBerry Protect (CylancePROTECT)Microsoft Defender for Endpoint
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    BlackBerry Protect (CylancePROTECT)Microsoft Defender for Endpoint
    Considered Both Products
    BlackBerry
    No answer on this topic
    Microsoft
    Chose Microsoft Defender for Endpoint
    Cylance's policy is to block everything and requires an active person to monitor and unblock legitimate processes. As updates and software continue to evolve, it is a full-time job to be a Cylance administrator. Microsoft Defender for Endpoint is a set-and-forget solution that …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    98%
    Would buy again
    117 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    98%
    Delivers good value for the price
    109 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    8 Answers
    94%
    Happy with the feature set
    113 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    8 Answers
    98%
    Lived up to sales and marketing promises
    96 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    95%
    Implementation went as expected
    103 Answers
    Features
    BlackBerry Protect (CylancePROTECT)Microsoft Defender for Endpoint
    Endpoint Security
    Comparison of Endpoint Security features of BlackBerry Protect (CylancePROTECT) and Microsoft Defender for Endpoint
    Feature
    BlackBerry Protect (CylancePROTECT)
    9.2
    9 Ratings
    7% above category average
    Microsoft Defender for Endpoint
    8.3
    56 Ratings
    3% below category average
    Anti-Exploit Technology9.08 Ratings7.753 Ratings
    Endpoint Detection and Response (EDR)9.98 Ratings9.155 Ratings
    Centralized Management9.79 Ratings8.955 Ratings
    Hybrid Deployment Support10.04 Ratings7.110 Ratings
    Infection Remediation10.06 Ratings9.454 Ratings
    Vulnerability Management8.04 Ratings7.252 Ratings
    Malware Detection7.98 Ratings8.955 Ratings
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    BlackBerry Protect (CylancePROTECT)Microsoft Defender for Endpoint
    Small Businesses
    Acronis Cyber Protect Cloud
    Score9.1 out of 10
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    Score9.1 out of 10
    Medium-sized Companies
    Watchguard Endpoint Security
    Score8.8 out of 10
    Watchguard Endpoint Security
    Score8.8 out of 10
    Enterprises
    ESET PROTECT
    Score9.1 out of 10
    ESET PROTECT
    Score9.1 out of 10
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    User Ratings
    BlackBerry Protect (CylancePROTECT)Microsoft Defender for Endpoint
    Likelihood to Recommend
    9.7
    (20 ratings)
    8.4
    (99 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    8.4
    (8 ratings)
    Usability
    9.3
    (4 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (5 ratings)
    9.0
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    BlackBerry Protect (CylancePROTECT)Microsoft Defender for Endpoint
    Likelihood to Recommend
    BlackBerry
    The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.
    Incentivized
    Read full review
    Microsoft
    Because of its integration with Windows, it is very easy to deploy and manage. Any IT department should be able to leverage the software and interface. The admin portal provides weighted recommendations that comprise the Secure Store, offering admins, security teams, and business owners valuable insights into their security footprint without requiring a strong security background. The software would be ideal for small and mid-sized businesses that cannot dedicate resources to security. Larger enterprises would also benefit, but may require the enhanced license.
    Incentivized
    Read full review
    Pros
    BlackBerry
    • Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
    • User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
    • Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
    Incentivized
    Read full review
    Microsoft
    • One, it's crazy lightweight, so compared to some of the competitors that we also have used with our security services, it's really lightweight and so I don't have a lot of overhead on the system that it's running on.
    • It does really fantastic PowerShell integration.
    Incentivized
    Read full review
    Cons
    BlackBerry
    • It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
    • Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
    Incentivized
    Read full review
    Microsoft
    • So the fact that Defender for Endpoint still works with signatures is actually, I don't know, a little difficult for us because, I mean, since Microsoft trusts those signatures, you can easily inject code. And we've done it many times. To show that you can inject code through vulnerabilities like CV 2013, 99, and 33 but still keep the signature. So because of the trust of those signatures, the malware just kind of slides into the environment without Defender knowing. That's the first part. The second part is that the behavioral analysis is not precisely its Prime. It's not Defender's best capability for endpoints. So, Defender does not identify all behaviors considered by other EDRs in the market.
    Incentivized
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    Likelihood to Renew
    BlackBerry
    It's simply been the best product I've used and tested within the past four years.
    Incentivized
    Read full review
    Microsoft
    Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
    Incentivized
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    Usability
    BlackBerry
    1. Great product
    2. Great technology
    3. Great people
    4. Great leader (Stuart McClure)
    5. Great Service
    I work with hundreds of complex suppliers in healthcare and tech, and this company is more than just an extension of our business.
    Read full review
    Microsoft
    It offers multiple security features and integrates well with Microsoft ecosystems. A workflow for threat detection, investigation, automated remediation, and a centralized dashboard is an added advantage. This application is mainly designed for experienced users; new users may feel challenged.
    Incentivized
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    Reliability and Availability
    BlackBerry
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint chugs along just fine no matter what we throw at it and what systems it's running on. It doesn't take up a lot of resources either, so that's welcomed.
    Incentivized
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    Performance
    BlackBerry
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint is easy on memory and resources on clients.
    Incentivized
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    Support Rating
    BlackBerry
    I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
    Incentivized
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    Microsoft
    The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
    Incentivized
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    Implementation Rating
    BlackBerry
    No answers on this topic
    Microsoft
    Deployment was handled by our team here and everything went pretty smoothly. We did have a few hiccups in our test group, but that only took a bit to get ironed out.
    Incentivized
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    Alternatives Considered
    BlackBerry
    Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
    Incentivized
    Read full review
    Microsoft
    Cylance's policy is to block everything and requires an active person to monitor and unblock legitimate processes. As updates and software continue to evolve, it is a full-time job to be a Cylance administrator. Microsoft Defender for Endpoint is a set-and-forget solution that catches threats when they occur and leaves you to focus on your work unimpeded.
    Incentivized
    Read full review
    Scalability
    BlackBerry
    No answers on this topic
    Microsoft
    Microsoft Defender for Endpoint is easily scaled from small orgs to giant enterprises.
    Incentivized
    Read full review
    Return on Investment
    BlackBerry
    • We have the piece of mind that our endpoints are protected.
    • We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
    • Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.
    Incentivized
    Read full review
    Microsoft
    • Reduced incidents of security breaches lead to lower remediation costs and avoid potential financial losses and reputational damage.
    • Reduces the need for additional third-party security solutions and training, thereby lowering overall security management costs.
    • Increased efficiency and productivity of IT staff lead to better allocation of resources and cost savings.
    • Reduces the risk of fines and sanctions associated with non-compliance, ensuring business continuity and protecting revenue.
    Incentivized
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    ScreenShots

    Microsoft Defender for Endpoint Screenshots

    Screenshot of blocked activitiesScreenshot of Detects & respondsScreenshot of discovers vulnerabilityScreenshot of Eliminates blind spotsScreenshot of Risk management