Cylance, a Blackberry company since the early 2019 acquisition, developed their flagship business antivirus and endpoint protection software in CylancePROTECT, featured in business and home editions boasting artificial intelligence guided protection. BlackBerry Protect is a post-acquisition evolution of CylanceProtect.
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BlackBerry Protect (CylancePROTECT)
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BlackBerry Protect (CylancePROTECT)
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Community Pulse
BlackBerry Protect (CylancePROTECT)
Considered Both Products
BlackBerry
Verified User
Chose BlackBerry Protect (CylancePROTECT)
At the time we were looking to upgrade to the Blackberry version, we already had the Dell branded version of Cylance installed on our machines and we really liked it. Once we got the pricing comparison between Carbon Black and Blackberry we made the decision to stick with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BlackBerry Protect (CylancePROTECT)
not as good but not willing to pay the price of the outage that happened earlier
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BlackBerry Protect (CylancePROTECT)
Cost was much better than McAfee. PROTECT can cover non-virtual endpoints.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior System Analyst in Information Technology at Progenity (Biotechnology, 501-1000 employees)
Chose BlackBerry Protect (CylancePROTECT)
We were on Sophos Anti-Virus and moved to CylancePROTECT. It was a no competition as Sophos was a very resource-intensive product that would slow our systems down when it scanned. CylancePROTECT gave us the ability to look at how the files reacted which allows for a faster …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Head of ICT in Information Technology at Dartford & Gravesham NHS Trust (Hospital & Health Care, 1001-5000 employees)
Chose BlackBerry Protect (CylancePROTECT)
I have compared CylancePROTECT against several other traditional AV's in a lab environment with some serious new malware and ransomware. Cylance was my clear choice and remain proud of that decision, after 2.5 years. I managed to get 4 out of 4 ransomware infections past in my …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Network System Administrator in Information Technology at Concordance Healthcare Solutions (Medical Devices, 1001-5000 employees)
Chose BlackBerry Protect (CylancePROTECT)
Once you see a road show with Cylance and watch how Cylance is able to block ten out of ten or nine out of ten threats live vs SEP which stops six or seven out of ten, you're sold. Cylance has crushed all the competition in these events. Disconnect the competition from any …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BlackBerry Protect (CylancePROTECT)
CylancePROTECT blocked all known threats (including zero-day ransomware executables) immediately. ESET detected the "out in the wild" known malicious executables, but the moment we modified those executables or loaded freshly created ransomware files, ESET failed spectacularly …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BlackBerry Protect (CylancePROTECT)
Since there are no signatures, it learns your environment and the software running on it. Its better to manage/set up than the Symantec Endpoint Protection we had before.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BlackBerry Protect (CylancePROTECT)
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Group IT Manager in Information Technology at VolitionRx (Biotechnology, 11-50 employees)
Chose BlackBerry Protect (CylancePROTECT)
Cylance had a lower CPU consumption than it's competitors allowing us to improve client performance especially on older hardware and without the need to schedule background scans it has ensured staff can work optimally.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BlackBerry Protect (CylancePROTECT)
Beet them hands down! Both were ineffective at stopping the more recent and sophisticated types of malware.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
IT Helpdesk Technician in Information Technology at BambooHR (Computer Software, 201-500 employees)
Chose BlackBerry Protect (CylancePROTECT)
Cylance was steps ahead of these other competitors with the technology they use. Yes, it was a bit more pricey than the others but we found it to be worth the extra cost because we wanted to make sure we would be the most protected we could be. Some of the others were not easy …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The policies that you make is where it's key. The "less you let people do, the better it will be" so to speak. So if you really clamp down on a policy and don't let people do specific things, then it'll be better for you. It also helps to protect the "not so tech savvy" people as well. Basically the same thing as above, if you have users that need more flexibility, on occasion the policies might come into play and interfere if you're not careful.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I have only used CylancePROTECT support one time and they were very fast and responsive with the answers that solved my issue. That is the only reason I gave them a 7 as I have only had one interaction with them.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Cylance, I believe is the only one that uses the predict and prevent execution of advanced threats and malware at the endpoint. Cylance is by far a superior product.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
