Bitrix24 vs. Slack

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 7.2 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$61
per month up to 5 users
Slack
Score 9.1 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$0
Pricing
Bitrix24Slack
Editions & Modules
Basic
$61
per month up to 5 users
Standard
$124
per month up to 50 users
Professional
$249
per month up to 100 users
Enterprise 250
$399.00
per month 250 Users
Enterprise
$499
per month up to 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
Bitrix24Slack
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
Bitrix24Slack
Features
Bitrix24Slack
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
8.8
Ratings
13% above category average
Slack
8.2
Ratings
6% above category average
Task Management8.00 Ratings8.20 Ratings
Gantt Charts8.00 Ratings6.90 Ratings
Scheduling10.00 Ratings7.90 Ratings
Workflow Automation8.90 Ratings8.40 Ratings
Mobile Access9.90 Ratings9.40 Ratings
Search8.00 Ratings8.70 Ratings
Visual planning tools9.00 Ratings8.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.6
Ratings
8% above category average
Slack
8.8
Ratings
11% above category average
Chat9.00 Ratings9.80 Ratings
Notifications10.00 Ratings9.10 Ratings
Discussions8.00 Ratings9.50 Ratings
Surveys8.80 Ratings8.10 Ratings
Internal knowledgebase8.00 Ratings7.80 Ratings
Integrates with GoToMeeting8.30 Ratings8.90 Ratings
Integrates with Gmail and Google Hangouts9.00 Ratings8.70 Ratings
Integrates with Outlook8.00 Ratings8.90 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
8.1
Ratings
3% above category average
Slack
8.7
Ratings
10% above category average
Versioning8.00 Ratings8.30 Ratings
Video files6.50 Ratings8.80 Ratings
Audio files6.60 Ratings9.10 Ratings
Document collaboration8.00 Ratings8.40 Ratings
Access control10.00 Ratings8.40 Ratings
Advanced security features9.00 Ratings8.40 Ratings
Integrates with Google Drive7.00 Ratings9.00 Ratings
Device sync9.90 Ratings9.10 Ratings
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Bitrix24Slack
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User Ratings
Bitrix24Slack
Likelihood to Recommend
9.0
(0 ratings)
9.4
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
10.0
(0 ratings)
Usability
8.0
(0 ratings)
9.2
(0 ratings)
Availability
10.0
(0 ratings)
10.0
(0 ratings)
Performance
9.0
(0 ratings)
10.0
(0 ratings)
Support Rating
9.7
(0 ratings)
9.9
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
10.0
(0 ratings)
Ease of integration
-
(0 ratings)
7.0
(0 ratings)
Product Scalability
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
Bitrix24Slack
Likelihood to Recommend
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
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Slack is really effective for smaller teams to use as an internal communication platform. I think that it's still suitable even for companies of up to 500-1000 employees, but for larger teams it's less appropriate (or would require more aggressive organization, e.g. keeping channels protected and on an invite-only basis). It's really helpful for small team-to-small team communication too (like in our case where we create external channels to support POCs/business partnerships). It's not great for direct collaboration (e.g. it's hard to iterate on a project spec or a document together, directly in Slack) but it's well suited for conversational coordination, like planning meetings or asking informational questions.
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Pros
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
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  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
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Cons
  • Malfunctions
  • System impediments of leads
  • Technical support is not competent
  • No sync with mobile app
  • Confusing interface takes time to sort out
  • For the sales department, the system is badly sharpened - managers do not need to enter information in 2-3 clicks
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  • Undoubtedly Slack’s search function is powerful but sometimes it is difficult to find specific messages or files in very active channels with high message volumes. This needs an improvement.
  • I have experienced notification issues on my phone. I am not receiving notifications and have missed important updates as a result. I tried uninstalling and reinstalling the app, but the problem still persists.
  • The Business Plus plan does not include support for data loss prevention or offline backup providers.
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Likelihood to Renew
It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
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Slack sitll lacks in functionality. It's better than Skype for Business in many ways, but it is still another chat/message board app. It has limits in free version and paid versions. Also Windows app has errors that bother me, for example, I see number on one of my team's icons. It suggests that one of channels has unread messages; I check all channels - no unread messages, but that "1" still appears
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Usability
This application is a complete scam and way over priced for what you are getting. They are filled full of false advertising and false statements regarding integrations. They claim to integrate with quickbooks and they DO NOT. This software accomplished nothing but making our day to day lives more difficult and wasted months of our time attempting to build out.
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The product is fantastic, it keeps everyone connected and ensures detailed connection.
User interface of Slack software is very is very straightforward no need for training.
Availability of unlimited tutorials and demos.
Slack can be easily tailored to perform specific tasks.
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Reliability and Availability
I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
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Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
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Performance
Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
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Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
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Support Rating
It comes with a lot of features for managing customers relation for making a dynamic marketing strategy. Sharing and attaching any type of file makes our work much easier for our portfolio. I personally don’t like its customer service that needs to be vigilant and should know the way they should treat their clients
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Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
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Online Training
Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
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No answers on this topic
Implementation Rating
No answers on this topic
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
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Alternatives Considered
The plethora of features and also the beta ones like CRM Analytics, Sales center, and Online Store. I forgot you can also build an online store too. For the value, ease of use, features, this is one of the best to use. It's a time saver from changing from one app to another, just use one. It is a one-stop CRM. If you are a startup you can begin with this and then slowly get on a paying option. The free offers a lot too. This platform can grow with your business and help save time too.
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I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
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Scalability
The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
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No answers on this topic
Return on Investment
  • With Bitrix, we have been able to create projects from the start within the software. We have been able to access our workflow, chat notes, documents, etc- all from one place.
  • The reporting feature is a favorite. It is very easy to create your own reports, download them and share them with others within your team. Depending on the division that you're reporting for, you can tailor Bitrix's reports to support your needs.
  • The biggest negative has been the limited functionality of the mobile app. It would be nice to be able to do everything from mobile app, vs limited functionality. This would include creating all tasks, projects, making edits, etc. While capabilities are there, they are not as full as on the desktop version.
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  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
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ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of