Bigin by Zoho CRM vs. Clear C2 C2CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bigin by Zoho CRM
Score 8.7 out of 10
N/A
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
$9
per month per user
Clear C2 C2CRM
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Clear C2 is a 20yr CRM software development company based in Dallas, TX. They describe their CRM solution C2CRM as robust yet easy to use. It is built for companies of all industries and sizes (10 user minimum), and presented as a customizable CRM designed to drive sales, mange customer relationships and automate internal processes.N/A
Pricing
Bigin by Zoho CRMClear C2 C2CRM
Editions & Modules
Express
$9.00
per month per user
Premier
$15.00
per month
Bigin 360
$21
per month per user
No answers on this topic
Offerings
Pricing Offerings
Bigin by Zoho CRMClear C2 C2CRM
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details20% discount for annual pricing.Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)
More Pricing Information
Community Pulse
Bigin by Zoho CRMClear C2 C2CRM
Features
Bigin by Zoho CRMClear C2 C2CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Bigin by Zoho CRM
8.0
Ratings
4% above category average
Clear C2 C2CRM
8.5
Ratings
10% above category average
Customer data management / contact management8.40 Ratings9.00 Ratings
Workflow management8.20 Ratings8.10 Ratings
Opportunity management8.40 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.10 Ratings9.00 Ratings
Contract management7.20 Ratings8.10 Ratings
Interaction tracking7.80 Ratings8.00 Ratings
Territory management00 Ratings9.00 Ratings
Quote & order management00 Ratings9.00 Ratings
Channel / partner relationship management00 Ratings8.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Bigin by Zoho CRM
7.7
Ratings
2% above category average
Clear C2 C2CRM
8.5
Ratings
11% above category average
Lead management8.10 Ratings9.00 Ratings
Email marketing7.30 Ratings8.10 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Bigin by Zoho CRM
8.1
Ratings
6% above category average
Clear C2 C2CRM
8.4
Ratings
10% above category average
Task management8.20 Ratings9.00 Ratings
Reporting8.10 Ratings8.00 Ratings
Billing and invoicing management00 Ratings8.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Bigin by Zoho CRM
8.2
Ratings
8% above category average
Clear C2 C2CRM
8.7
Ratings
14% above category average
Pipeline visualization8.60 Ratings9.00 Ratings
Customizable reports7.70 Ratings8.00 Ratings
Forecasting00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Bigin by Zoho CRM
7.8
Ratings
4% above category average
Clear C2 C2CRM
8.5
Ratings
13% above category average
Custom fields7.80 Ratings9.00 Ratings
Custom objects00 Ratings8.00 Ratings
Scripting environment00 Ratings9.00 Ratings
API for custom integration00 Ratings8.00 Ratings
Security
Comparison of Security features of Product A and Product B
Bigin by Zoho CRM
8.5
Ratings
2% above category average
Clear C2 C2CRM
8.5
Ratings
2% above category average
Single sign-on capability8.60 Ratings8.00 Ratings
Role-based user permissions8.40 Ratings9.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Bigin by Zoho CRM
8.3
Ratings
12% above category average
Clear C2 C2CRM
8.5
Ratings
15% above category average
Social data8.30 Ratings9.00 Ratings
Social engagement8.20 Ratings8.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Bigin by Zoho CRM
8.0
Ratings
9% above category average
Clear C2 C2CRM
8.5
Ratings
15% above category average
Marketing automation8.00 Ratings9.00 Ratings
Compensation management00 Ratings8.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Bigin by Zoho CRM
8.1
Ratings
10% above category average
Clear C2 C2CRM
8.0
Ratings
9% above category average
Mobile access8.10 Ratings8.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Bigin by Zoho CRM
-
Ratings
Clear C2 C2CRM
8.7
Ratings
14% above category average
Case management00 Ratings9.00 Ratings
Call center management00 Ratings8.00 Ratings
Help desk management00 Ratings9.00 Ratings
Best Alternatives
Bigin by Zoho CRMClear C2 C2CRM
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
Enterprises
Creatio
Creatio
Score 9.7 out of 10
Creatio
Creatio
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bigin by Zoho CRMClear C2 C2CRM
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.6
(0 ratings)
9.0
(0 ratings)
Support Rating
8.6
(0 ratings)
9.0
(0 ratings)
User Testimonials
Bigin by Zoho CRMClear C2 C2CRM
Likelihood to Recommend
Startups Needing Quick Setup with Low Overhead
Startups that need a CRM quickly and don’t have the time or resources to onboard heavy tools can set up Bigin in a matter of hours. It covers all the basic CRM needs out of the box, making it ideal for teams just getting started.
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C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
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Pros
  • Zero-friction onboarding
  • Imported 200 Google-Sheet leads in under 5 min via copy-paste wizard; field mapping was drag-&-drop, no CSV-headache.
  • Email templates – yes, but the editor is limited.
  • Merge-tags work, yet you can’t drop in advanced HTML; our logo had to be linked from an external URL. On the plus side, a bulk send of 25 emails went through without a hitch and none landed in spam – big win for us.
  • Reports – fast but shallow.
  • The dashboard quickly shows “deals closed” and “average stage duration,” yet you can’t pull conversion rates by lead source without digging into an export. Good enough for the board, too thin for an analyst.
  • Automation – paywalled only.
  • We wanted Bigin to auto-send a survey when a deal moved to “Won,” but workflows are a paid feature. You can test them during the trial; once it expires it’s back to manual clicks.
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  • It helps you in decision-making for every possible opportunity present according to your terms and conditions with a lesser rate of loss.
  • It can be interconnected with other tools having an amazing experience to use.
  • It also assists you in making more clientele over the analysis of sales organizations, [bringing] up potential customers, and [providing] you strategies for making better customer relationships.
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Cons
  • I would like to link the same contact to more than one company.
  • I would like to be able to use only the name field, but I need to use first and last name
  • I would like to have a plan where there is no limit on the number of customizable fields
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  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
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Likelihood to Renew
Sales Development Representative Account Executivessss sssssssssssssssss ss ssss s ss s ssssss ss s s ss sss sssssss sssss s ssssssss sssss sss sssssssssssssss ss ss sss sssss s ssss sssssss s s s s ssss sss s s ss ss ssss s s sssssss s ssssssssss sssss sss ss eads sd
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No answers on this topic
Usability
Bigin has really helped us with selling our monitoring services to our customers, which is primarily farmers in the UK. We often need to talk to customers before, during and after a sale, and Bigin helps us keep our contacts and leads organised as we track all these interactions. We recommend it very strongly
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I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
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Support Rating
The support is all international and it takes a while to get support as you have to go through chats and set up times, not as easy to just call and get the support you need. They are very nice when you do finally connect with someone and they are knowledgeable, just challenging being international sometimes.
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C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
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Alternatives Considered
Simplicity, usability, and a modern, intuitive UI.
Easy to learn and simple to guide customers through. Flexible enough to fit diverse business scenarios with seamless integration. Enables managing marketing, operations, customer service, sales, and even assets all in one place. Smooth connections with external services.
Delivers huge value at a fair price.
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It is the best CRM software in the market because its sale area is very enjoyable. Almost all features and tools of C2CRM are good. They give good customer service.
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Return on Investment
  • Reaching more possible customers quickly and with less effort. The fact of being able to automate sending to our contact database, which has previously been tagged and categorized, has allowed us to send information in a more agile way (previously we simply used Outlook, without any type of automation).
  • Automatically consulting all the email history you have with any of the contacts has allowed us to be more efficient and avoid duplication in communications.
  • The process of implementing and integrating Bigin in our company, although it was not difficult, we found some difficulties to synchronize the database loaded in Bigin by Zoho CRM with our Office365 account.
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  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
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ScreenShots

Bigin by Zoho CRM Screenshots

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