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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    X-Cart

    Score7.8 out of 10
    N/AX-Cart is an eCommerce and shopping cart platform built through PHP code.

    $199

    per month

    Pricing
    BigCommerceX-Cart
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Platform
    Starting at $199
    per month
    Auto
    Starting at $299
    per month
    Marketplace
    Starting at $399
    per month
    Offerings
    Pricing Offerings
    BigCommerceX-Cart
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.
    More Pricing Information
    Community Pulse
    BigCommerceX-Cart
    Considered Both Products
    BigCommerce
    No answer on this topic
    Qualiteam eBusiness Solutions
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    59 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    57 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    51 Answers
    No answers on this topic
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    No answers on this topic
    Features
    BigCommerceX-Cart
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and X-Cart
    Feature
    BigCommerce
    7.9
    424 Ratings
    1% above category average
    X-Cart
    7.7
    1 Ratings
    2% below category average
    Product catalog & listings8.2420 Ratings8.01 Ratings
    Product management8.1417 Ratings9.01 Ratings
    Bulk product upload7.4317 Ratings4.01 Ratings
    Branding7.9368 Ratings10.01 Ratings
    Mobile storefront8.0408 Ratings6.01 Ratings
    Product variations8.5394 Ratings9.01 Ratings
    Website integration8.3348 Ratings8.01 Ratings
    Visual customization7.7410 Ratings10.01 Ratings
    CMS6.5302 Ratings5.01 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and X-Cart
    Feature
    BigCommerce
    8.0
    410 Ratings
    4% above category average
    X-Cart
    9.5
    1 Ratings
    21% above category average
    Abandoned cart recovery7.7368 Ratings9.01 Ratings
    Checkout user experience8.3405 Ratings10.01 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and X-Cart
    Feature
    BigCommerce
    8.3
    406 Ratings
    0% above category average
    X-Cart
    10.0
    1 Ratings
    19% above category average
    eCommerce security8.3406 Ratings10.01 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and X-Cart
    Feature
    BigCommerce
    7.9
    411 Ratings
    2% above category average
    X-Cart
    8.7
    1 Ratings
    12% above category average
    Promotions & discounts7.8387 Ratings10.01 Ratings
    Personalized recommendations7.4323 Ratings10.01 Ratings
    SEO8.4382 Ratings6.01 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and X-Cart
    Feature
    BigCommerce
    7.9
    416 Ratings
    1% below category average
    X-Cart
    9.2
    1 Ratings
    14% above category average
    Multi-site management8.3191 Ratings10.01 Ratings
    Order processing7.8395 Ratings7.01 Ratings
    Inventory management7.8351 Ratings9.01 Ratings
    Shipping7.7356 Ratings10.01 Ratings
    Custom functionality7.8351 Ratings10.01 Ratings
    User Ratings
    BigCommerceX-Cart
    Likelihood to Recommend
    8.5
    (443 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (26 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (25 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (349 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceX-Cart
    Likelihood to Recommend
    BigCommerce
    Big Commerce is great for managing our items for sale all while serving as a home base for our customers. - Whether they want to buy PPE, learn about PPE or have any questions or concerns, they know they can come to our site and get the service/product they need!
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    X-cart uses Smarty Templates in a PHP environment which means there are many developers who could probably pick it up relatively quickly to provide new features. The smarty template engine is very robust and well documented, and the cost of x-cart is very low which makes it easy for anyone to get started with their e-commerce business. It is a really great e-commerce software and suitable for every business. I actually cannot find any serious objection to what it does. They regularly update it, add new features, fix flaws, offer support. The software itself offers many integrations for shipping and payments, everything you need for sales. Although it covers many things, there will always be something missing, because many things happen in between customer visit and final delivery. Therefore, if you plan to expand your business, also plan to expand your X-Cart - but do not worry, it won't be hard.
    Incentivized
    Read full review
    Pros
    BigCommerce
    No answers on this topic
    Qualiteam eBusiness Solutions
    • For everyone. From small to huge business you get everything out of box. Just setup company details, payment and shipping methods and you are ready to go.
    • Upgradable. There are many plugins one can integrate with X-Cart. Over time, many of them became part of the software, and you are one click away to enable them.
    • Well organized code. It uses Smarty template engine, which I find great, specially for debugging (famous Webmaster mode).
    Incentivized
    Read full review
    Cons
    BigCommerce
    No answers on this topic
    Qualiteam eBusiness Solutions
    • Creating new plugins the way X-Cart wants is maybe not complicated, but hard to implement because there are no hooks. One has to manually change each file. This is similar to patching the core and therefore one has to know basics of web development.
    • Even if you get everything styled correctly with base skin, there is a bunch of unused styles you have to cope with. Start skin should be much cleaner. You may find thousands excess lines of code.
    Incentivized
    Read full review
    Likelihood to Renew
    BigCommerce
    No answers on this topic
    Qualiteam eBusiness Solutions
    No answers on this topic
    Usability
    BigCommerce
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Reliability and Availability
    BigCommerce
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Performance
    BigCommerce
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Support Rating
    BigCommerce
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Online Training
    BigCommerce
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Implementation Rating
    BigCommerce
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Alternatives Considered
    BigCommerce
    We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    No answers on this topic
    Scalability
    BigCommerce
    No answers on this topic
    Qualiteam eBusiness Solutions
    No answers on this topic
    Return on Investment
    BigCommerce
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    Qualiteam eBusiness Solutions
    • Flexibility in presentation as well as functionality
    • Full open source software allows for unlimited possibilities with the store function, though some developers who create modules do encode their modules which have errors in their code which therefore can't be fixed
    • A fully functional professional level application at a fraction of the cost of similar applications such as magento.
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.