BigCommerce vs. nopCommerce

The ONLY reason we left Volusion was fear that Volusion was going to go out of business and our website/data would all be lost. I feel BigCommerce is lightyears behind Volusion in website/inventory control. In our experience, BigCommerce customer service severely lacks knowledge, at least compared to what we had in our 7-1/2 years with Volusion. There were times Volusion even helped us with stuff BigCommerce could not understand. I just feel sick about moving and that should not be the case. In my opinion, I downgraded heavily for the feeling BigCommerce would not be going out of business. I just feel sick.

If you're looking for a small or medium size eCommerce portal, nopCommerce is the best framework. 1. Cost = open sourced framework. You will just simply bypass the application design and development process, but you will have to code to do whatever you want to do for your business needs. It will save you a lot of time and money. 2. Technical Architecture = It was created with the best application design and architecture. If you are not into eCommerce, but want to understand EntityFrame code first and domain architecture, Dependency Injection,..etc, nopCommerce is the one. 3. I'm sure your business users will ask for the features that are already included with nopCommerce.

Incentivized

• SEO - fast loading speeds, helps us rank on Google
• Product customization - allows us to customize templates to our needs to fit all viable information
• Integration with other platforms - seamless connection to other properties like Google Ads and Analytics

Incentivized

• Excellent modular architecture, which makes it very easy to customize for different kinds of needs.
• It is open source, free and is constantly updated to keep it up to the latest technologies.
• The latest version in ASP.NET Core runs in Windows and Linux with excellent performance (Google Page Speed of 100/100).
• It has a very active community which helps to enhance the solution, develop extensions and themes and helps other users.
• It is full of features including Multi-Store, Multi-Vendor, and Multi-Warehouse.

• Better and easier localisation for stores outside the US
• Speed - it is not the fastest
• Make sure that third-party theme developers update regularly and use best practice
• Consider EU and country-specific rules and legal obligations and make customers aware of whether BC is actually fully compliant

Incentivized

• More community templates would be great.
• Some of the pricing can be a bit tricky, especially configured items... there is a likelihood of mispriced items with the current structure

Incentivized

BigCommerce is a great platform! It does the job and has a very good API set. I would definitely recommend it to others, but I would warn them about the cost associated with BigCommerce. There are lower cost solutions, but definitely not as feature rich as BigCommerce. It's definitely not perfect, and has a few wrinkles to iron, but nothing is ever perfect. It does the job for us and I do enjoy using the platform!!

Incentivized

I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.

Incentivized

So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7

Incentivized

I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.

Incentivized

Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!

Incentivized

I have asked numerous questions and the team treats my random questions as if they are critical to the continued success of their product. They really take each users' questions to heart and strive to solve them. I cannot commend them enough on how fast they respond to questions as well as the follow-through given to things thay may or may not even be a part of their platform.

Incentivized

They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.

A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.

Incentivized

Go for a plugin based development if you would like to extend nopCommerce. This approach will make it easier for you to upgrade the software.

Big Commerce is definitely king in comparison to EvoX. Not only is Big commerce easier to use, it's also just a more powerful platform with many more capabilities (for example, EVOX has analytic capabilities but, nothing to the extent of Big Commerce's google analytics integration. EVOX's data is very base level and does not provide much customer insight besides visits/pages viewed.

Incentivized

nopCommerce gives us the flexibility to create solutions for our customers that can grow as their business grows. You'll never feel boxed in. The core nopCommerce solution comes with a solid selection of shipping and payment providers, and has a marketplace for a host of others. Best of all, if you have an existing relationship with a payment gateway that you like, but doesn't have an existing plugin available, we can easily build it for you. Custom CRM & ERP integrations are one of the key capabilities of this platform.

I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.

Incentivized

• Provides a robust platform to sell a high-risk product.
• Page Builder saves you time and money by negating the need to buy a template.
• Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.

Incentivized

• Customers own the source code of their solution developed by a software developer
• Can scale the solution the way a business needs
• Can develop large scale as well as mini eCommerce applications