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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    EvolutionX

    Score8.2 out of 10
    N/AEvolutionX is a B2B ecommerce solution from ECI Software Solutions, built for distributors, manufacturers, and wholesalers in markets including business supplies, industrial, electrical, plumbing, gas and welding, and medical supplies.N/A
    Pricing
    BigCommerceEvolutionX
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    BigCommerceEvolutionX
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsA discount is offered for annual billing.The cost of EvolutionX varies based on a number of factors including the scope of implementation, company size, desired integrations, and customizations. The best way to receive an accurate quote is to schedule an EvolutionX demo.
    More Pricing Information
    Community Pulse
    BigCommerceEvolutionX
    Considered Both Products
    BigCommerce
    Chose BigCommerce
    Big Commerce is definitely king in comparison to EvoX. Not only is Big commerce easier to use, it's also just a more powerful platform with many more capabilities (for example, EVOX has analytic capabilities but, nothing to the extent of Big Commerce's google analytics …
    Incentivized
    ECI Software Solutions
    Chose EvolutionX
    We actually also have a BigCommerce account for a another division of our company. Both are great platforms with more capabilities than you can imagine. I appreciate / become frustrated with things from both platforms & truthfully would say they are pretty equal. - 8.5/10 …
    Incentivized
    Chose EvolutionX
    They are affordable, and overall, just really covered all the criteria of what my organization was looking for at the time and even to this day. They are also super helpful with their monthly meeting times where they are interested and show support in helping us succeed and …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    59 Answers
    89%
    Would buy again
    17 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    57 Answers
    95%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    61 Answers
    100%
    Happy with the feature set
    19 Answers
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    51 Answers
    93%
    Lived up to sales and marketing promises
    13 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    53 Answers
    93%
    Implementation went as expected
    13 Answers
    Features
    BigCommerceEvolutionX
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and EvolutionX
    Feature
    BigCommerce
    7.9
    424 Ratings
    1% above category average
    EvolutionX
    7.9
    13 Ratings
    1% above category average
    Product catalog & listings8.2420 Ratings8.713 Ratings
    Product management8.2417 Ratings7.613 Ratings
    Bulk product upload7.4317 Ratings7.412 Ratings
    Branding7.9368 Ratings7.013 Ratings
    Mobile storefront8.1408 Ratings8.112 Ratings
    Product variations8.5394 Ratings7.313 Ratings
    Website integration8.4348 Ratings8.612 Ratings
    Visual customization7.8410 Ratings7.613 Ratings
    CMS6.5302 Ratings8.711 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and EvolutionX
    Feature
    BigCommerce
    8.0
    410 Ratings
    4% above category average
    EvolutionX
    8.5
    13 Ratings
    10% above category average
    Abandoned cart recovery7.7368 Ratings8.712 Ratings
    Checkout user experience8.3405 Ratings8.313 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and EvolutionX
    Feature
    BigCommerce
    8.3
    406 Ratings
    0% below category average
    EvolutionX
    8.3
    10 Ratings
    0% below category average
    eCommerce security8.3406 Ratings8.310 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and EvolutionX
    Feature
    BigCommerce
    7.9
    411 Ratings
    2% above category average
    EvolutionX
    8.2
    13 Ratings
    6% above category average
    Promotions & discounts7.8387 Ratings8.612 Ratings
    Personalized recommendations7.4323 Ratings7.511 Ratings
    SEO8.5382 Ratings8.412 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and EvolutionX
    Feature
    BigCommerce
    7.9
    416 Ratings
    1% below category average
    EvolutionX
    8.5
    13 Ratings
    6% above category average
    Multi-site management8.3191 Ratings8.48 Ratings
    Order processing7.9395 Ratings8.813 Ratings
    Inventory management7.9351 Ratings8.910 Ratings
    Shipping7.8356 Ratings8.612 Ratings
    Custom functionality7.8351 Ratings7.913 Ratings
    Best Alternatives
    BigCommerceEvolutionX
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Shopify Plus
    Score9 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommerceEvolutionX
    Likelihood to Recommend
    8.6
    (443 ratings)
    8.2
    (13 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    9.1
    (2 ratings)
    Usability
    9.1
    (26 ratings)
    7.3
    (1 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (25 ratings)
    9.1
    (1 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (349 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceEvolutionX
    Likelihood to Recommend
    BigCommerce
    Big Commerce is great for managing our items for sale all while serving as a home base for our customers. - Whether they want to buy PPE, learn about PPE or have any questions or concerns, they know they can come to our site and get the service/product they need!
    Incentivized
    Read full review
    ECI Software Solutions
    EvolutionX is great at getting a large catalog online in a hurry. Though the editing may take some time, the pull is a great feature to get you started. EvolutionX will give you the most professional looking site right out of the gate vs the competitors we have viewed. The person assigned to your account is a nice benefit and are very helpful and efficient this is an even bigger plus for those with no coding experience. EvolutionX may not be the best option for a small business, though the website may make you look like the big dogs it doesn't function as well yet. The cost of the service is high compared to what the customer gets from it after the initial set up and is the main reason why this isnt the best solution for a small business. It would be nice to see the price to be able to scale down or up in price with how well the site is doing after a set amount of time.
    Incentivized
    Read full review
    Pros
    BigCommerce
    • They are "SUPPOSEDLY" better for SEO but we have not gotten data on that yet
    • Sales guy was good at what he does (no value to our website though)
    • No fear they will go out of business anytime soon
    • Customer support is generally available, in my opinion, just not very helpful
    Read full review
    ECI Software Solutions
    • Very easy to onboard products
    • Pricing updates are easy due to bulk editing (export to excel -> import back to EvoX)
    • It's easy to run promotions / sales with just a few clicks
    • SEO options with ready to grab site map
    Incentivized
    Read full review
    Cons
    BigCommerce
    • Better and easier localisation for stores outside the US
    • Speed - it is not the fastest
    • Make sure that third-party theme developers update regularly and use best practice
    • Consider EU and country-specific rules and legal obligations and make customers aware of whether BC is actually fully compliant
    Incentivized
    Read full review
    ECI Software Solutions
    • On the backend, it would be nice to be able to COPY a similar sku to edit and make its own - creating items takes too long
    • The option for drop downs for different colors / sizes / etc. could be nice
    • The ability to export pricing where you can see the cost too would be nice
    Incentivized
    Read full review
    Likelihood to Renew
    BigCommerce
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    ECI Software Solutions
    It is a good platform with good customizable features for our customers.
    Incentivized
    Read full review
    Usability
    BigCommerce
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    ECI Software Solutions
    EvoX is a very user friendly platform, both for admin and customers. On the admin side, there are lots of KBs and videos to watch to learn more on the site and features of it. On the customer side, the features provided make it very easy for our customers. Quicklists are a feature we push to customers to make their ordering experience as easy as possible. B2B has a priority to make ordering as easy as possible, our customers are busy and need to place their orders quickly. If the customer cannot do that with your company, they will find one that does do that for them
    Incentivized
    Read full review
    Reliability and Availability
    BigCommerce
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    ECI Software Solutions
    I havnt come across an issue like this since we’ve started using it.
    Incentivized
    Read full review
    Performance
    BigCommerce
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    ECI Software Solutions
    Havnt seen any slowdowns.
    Incentivized
    Read full review
    Support Rating
    BigCommerce
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    ECI Software Solutions
    ECI has always provided good support for us on EvoX. Weather it is via monthly conversations to the intercom system, EvoX is quick to respond and look into the issue. Our sales reps are also a huge support for us to contact on any major issues that may come up
    Incentivized
    Read full review
    In-Person Training
    BigCommerce
    No answers on this topic
    ECI Software Solutions
    In-person training was not an option for us.
    Incentivized
    Read full review
    Online Training
    BigCommerce
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    ECI Software Solutions
    Hard to remember specifics, but I think it was executed at a level where we were satisfied.
    Incentivized
    Read full review
    Implementation Rating
    BigCommerce
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
    Read full review
    ECI Software Solutions
    This project took some time for us to complete. Some of it was on our end with data cleanup, but overall I thought it went well.
    Incentivized
    Read full review
    Alternatives Considered
    BigCommerce
    We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
    Incentivized
    Read full review
    ECI Software Solutions
    Evolution X feels better built specifically for our industry and helps to provide relevant supplier catalogues, it also opens us up to dialogue with new suppliers and partnerships to form around this. For instance our ACCO account has grown by x8 since we started adding their catalogue by Fusion Data via EVOX. PrestaShop is all added by spreadsheet and there is no pre-populated catalogue ready to add which means it relies on our in-house capabilities or the supplier to provide feeds to import which not many of them have
    Incentivized
    Read full review
    Scalability
    BigCommerce
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    ECI Software Solutions
    10/10 is a hard rating for me to give, but I have been impressed with the scalability
    Incentivized
    Read full review
    Return on Investment
    BigCommerce
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    ECI Software Solutions
    • Massive time savings for our AR Department as customers can now self-generate account statements, see past invoices, pay balances, etc.
    • Huge improvement for in-store customer service as our floor associates and reps can reference the website inventory to provide quick assistance to customers on their mobile devices.
    • Increased sales & revenue thanks to broader reach- most of our walk-in customers now start their shopping journey on our website to identify product availability and pricing.
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.

    EvolutionX Screenshots

    Screenshot of EvolutionX admin and customizable dashboardScreenshot of EvolutionX user rolesScreenshot of EvolutionX product overlay featureScreenshot of EvolutionX marketing badgesScreenshot of EvolutionX labels for segmentationScreenshot of EvolutionX pricing tools