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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BigCommerce

    Score8.2 out of 10
    Small Businesses (1-50 employees)
    BigCommerce is a SaaS platform that allows SMBs to develop eCommerce sites. Features include the capabilities to design the storefront, configure products, manage payments, generate traffic, and optimize conversion.

    $39

    per month

    Duda

    Score8.5 out of 10
    N/ADuda, the eponymous platform from the company in Palo Alto, is a web design platform for companies that offer web design services to small businesses. The company serves customers from freelance web professionals to digital agencies, all the way up to the large hosting companies, SaaS platforms and online publishers.

    $25

    per month

    Pricing
    BigCommerceDuda
    Editions & Modules
    Standard
    $39
    per month
    Plus
    $105
    per month
    Pro
    $399
    per month
    Enterprise
    Custom
    per month
    Basic
    $25
    per month
    Team
    $39
    per month
    Agency
    $69
    per month
    White Label
    $199
    per month
    Custom
    Contact Sales
    Offerings
    Pricing Offerings
    BigCommerceDuda
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.25% discount available for annual pricing.
    More Pricing Information
    Features
    BigCommerceDuda
    Online Storefront
    Comparison of Online Storefront features of BigCommerce and Duda
    Feature
    BigCommerce
    7.9
    424 Ratings
    1% above category average
    Duda
    -
    Ratings
    Product catalog & listings8.2420 Ratings00 Ratings
    Product management8.2417 Ratings00 Ratings
    Bulk product upload7.4317 Ratings00 Ratings
    Branding7.9368 Ratings00 Ratings
    Mobile storefront8.1408 Ratings00 Ratings
    Product variations8.5394 Ratings00 Ratings
    Website integration8.4348 Ratings00 Ratings
    Visual customization7.8410 Ratings00 Ratings
    CMS6.5302 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of BigCommerce and Duda
    Feature
    BigCommerce
    8.0
    410 Ratings
    4% above category average
    Duda
    -
    Ratings
    Abandoned cart recovery7.7368 Ratings00 Ratings
    Checkout user experience8.3405 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of BigCommerce and Duda
    Feature
    BigCommerce
    8.3
    406 Ratings
    0% below category average
    Duda
    -
    Ratings
    eCommerce security8.3406 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of BigCommerce and Duda
    Feature
    BigCommerce
    7.9
    411 Ratings
    2% above category average
    Duda
    -
    Ratings
    Promotions & discounts7.8387 Ratings00 Ratings
    Personalized recommendations7.4323 Ratings00 Ratings
    SEO8.5382 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of BigCommerce and Duda
    Feature
    BigCommerce
    7.9
    416 Ratings
    1% below category average
    Duda
    -
    Ratings
    Multi-site management8.3191 Ratings00 Ratings
    Order processing7.9395 Ratings00 Ratings
    Inventory management7.8351 Ratings00 Ratings
    Shipping7.8356 Ratings00 Ratings
    Custom functionality7.8351 Ratings00 Ratings
    Security
    Comparison of Security features of BigCommerce and Duda
    Feature
    BigCommerce
    -
    Ratings
    Duda
    8.9
    4 Ratings
    10% above category average
    Role-based user permissions00 Ratings8.94 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of BigCommerce and Duda
    Feature
    BigCommerce
    -
    Ratings
    Duda
    8.6
    4 Ratings
    13% above category average
    API00 Ratings9.13 Ratings
    Internationalization / multi-language00 Ratings8.14 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of BigCommerce and Duda
    Feature
    BigCommerce
    -
    Ratings
    Duda
    8.8
    4 Ratings
    13% above category average
    WYSIWYG editor00 Ratings9.14 Ratings
    Code quality / cleanliness00 Ratings8.94 Ratings
    Admin section00 Ratings9.34 Ratings
    Page templates00 Ratings7.94 Ratings
    Library of website themes00 Ratings8.34 Ratings
    Mobile optimization / responsive design00 Ratings9.34 Ratings
    Publishing workflow00 Ratings9.34 Ratings
    Form generator00 Ratings8.54 Ratings
    Web Content Management
    Comparison of Web Content Management features of BigCommerce and Duda
    Feature
    BigCommerce
    -
    Ratings
    Duda
    8.6
    4 Ratings
    16% above category average
    Content taxonomy00 Ratings8.74 Ratings
    SEO support00 Ratings8.64 Ratings
    Bulk management00 Ratings8.64 Ratings
    Availability / breadth of extensions00 Ratings8.24 Ratings
    Community / comment management00 Ratings8.84 Ratings
    Best Alternatives
    BigCommerceDuda
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Umbraco CMS
    Score6.8 out of 10
    Medium-sized Companies
    Shopify Plus
    Score9 out of 10
    Square Online
    Score7.4 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    BigCommerceDuda
    Likelihood to Recommend
    8.6
    (443 ratings)
    9.3
    (4 ratings)
    Likelihood to Renew
    9.1
    (53 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (26 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (25 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (13 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.7
    (349 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    BigCommerceDuda
    Likelihood to Recommend
    BigCommerce
    Big Commerce is great for managing our items for sale all while serving as a home base for our customers. - Whether they want to buy PPE, learn about PPE or have any questions or concerns, they know they can come to our site and get the service/product they need!
    Incentivized
    Read full review
    Duda
    Duda is great for agencies. There is a good client management area. It's even good for small businesses. They can choose a template and build out their own site. It's easy to customizes a website from a barebones template. There are many customizations in the each widget. The pricing is good for all size businesses. There is no tech headache with updates and backups.
    Incentivized
    Read full review
    Pros
    BigCommerce
    • They are "SUPPOSEDLY" better for SEO but we have not gotten data on that yet
    • Sales guy was good at what he does (no value to our website though)
    • No fear they will go out of business anytime soon
    • Customer support is generally available, in my opinion, just not very helpful
    Read full review
    Duda
    • Very easy to learn and master
    • Builds beautiful, feature rich and easy to maintain cool websites
    • Provides an efficient management platform for agencies
    • Has a very good and responsive support team
    • Is continually expanding features and new add-on partners
    Incentivized
    Read full review
    Cons
    BigCommerce
    • Better and easier localisation for stores outside the US
    • Speed - it is not the fastest
    • Make sure that third-party theme developers update regularly and use best practice
    • Consider EU and country-specific rules and legal obligations and make customers aware of whether BC is actually fully compliant
    Incentivized
    Read full review
    Duda
    • Ecommerce can use some improvement--but this should be taken care of in 2023
    • A more robust app marketplace
    • More custom widgets
    Read full review
    Likelihood to Renew
    BigCommerce
    I personally would not even consider another e-commerce website platform.
    Bigcommerce may have the same (or close to the same) functionality and integrations as other SaaS platforms but they excel at customer service and tech support. At the end of the day you need a company that will answer the phone in less than a minute especially if you're having a 5 alarm issue. That said, we hardly ever have any issues. The site was down for a few minutes one time 5 years ago. Sometimes we have issues with coding or apps and they help me with that too. They even walked me through installing our new theme when the contracted developers told me that wasn't included in the development of our new website.
    Bigcommerce comes out with new innovations every year, not including apps that other people write for the platform, and there are a lot of those and new ones all the time. And there are a LOT of awesome themes to choose from (Halothemes are the best).
    And the price is reasonable!
    I'd give Bigcommerce my business any time and recommend them to anyone looking to run an e-commerce website. You could even use them for a non-shopping site, we have one of those too!
    Incentivized
    Read full review
    Duda
    No answers on this topic
    Usability
    BigCommerce
    I think that overall it has a great front end for the customer. On the back end, it takes a little spin-up time, but in just a couple of hours you can really have your head wrapped around everything you're going to need 99% of the time. It takes me about 5 minutes to train a new user on how to interact with customer orders.
    Incentivized
    Read full review
    Duda
    Again, this platform has to be one of the easiest web development sites I have ever used in my life. From creating pages to linking buttons, hiding pages, and more, it makes it so much easier to develop websites for clients, including forms and custom membership login portals. It really is the best.
    Incentivized
    Read full review
    Reliability and Availability
    BigCommerce
    So far in my time with BigCommerce I have not had any down time when it comes to my webstore or accessing it at any time I need to. Knowing that they have such a good uptime, it makes me feel comfortable that my customers can access things anytime, but also keep sales going 24/7
    Incentivized
    Read full review
    Duda
    No answers on this topic
    Performance
    BigCommerce
    I have not had any issues with pages loading slow or any real other issues, not that I have encountered so far. Speed of the site and images loading are fantastic and everything just seems to work nicely, which may seem like a simple thing to say about things, but when something just WORKS! Its rather nice vs fighting with things to work right.
    Incentivized
    Read full review
    Duda
    No answers on this topic
    Support Rating
    BigCommerce
    Because they are always there no matter how simple or complex the question is, if they don't know the answer they don't fake it and just make you go away feeling frustrated.. they get you to someone that does know the answer. I always appreciate their help and their honesty!
    Incentivized
    Read full review
    Duda
    No answers on this topic
    Online Training
    BigCommerce
    They have a comprehensive online help file system that makes it easy to do almost anything. They cover just about everything you'd want to do with your online store with images, clear descriptions and in some cases video. I will, however, say the videos should be a little more professorially done and not sound like the employees are doing it in their cubical.
    Read full review
    Duda
    No answers on this topic
    Implementation Rating
    BigCommerce
    A certified BigCommerce design and solution partner will usually comprise a team of highly experienced designers, developers and marketers. It is our view that in the vast majority of cases, this will pay dividends in the long-term - especially for those teams that could use the extra support.
    Incentivized
    Read full review
    Duda
    No answers on this topic
    Alternatives Considered
    BigCommerce
    We switched from Shopify due to the restrictions they implemented on our industry. While we spent tens of thousands of dollars investing in our Shopify store, we can't have them cutting us off anytime they want. We reviewed WooCommerce, but didn't like the storefront or backend. Plus it seems like Wordpress/WooCommerce runs into tons of hacking issues and bugs.
    Incentivized
    Read full review
    Duda
    I can't speak to why my agency selected Duda, but I can say from personal experience that building a website in Duda is much easier, and backed by better support than any other website builder I've used. Duda allows me, as a web designer, to still create great looking and unique websites. I find that other platforms, while they may provide nice templates, make it very difficult to deviate from the guardrails they put in place. Through the years, even the most basic site that I've built in Duda is significantly better than those built in other platforms
    Incentivized
    Read full review
    Scalability
    BigCommerce
    I believe after seeing all of the parts of this platform, one is able to develop the business and keep adding on select features for the business. There are multiple options for purchase with the various platforms once the business grows more. The different features being offered by the platform can lead us to scalability.
    Incentivized
    Read full review
    Duda
    No answers on this topic
    Return on Investment
    BigCommerce
    • Provides a robust platform to sell a high-risk product.
    • Page Builder saves you time and money by negating the need to buy a template.
    • Includes robust promotion settings that allow for codes and automatic discounts, bulk discounts, and customer groups (i.e. military discount), all native options.
    Incentivized
    Read full review
    Duda
    • Much faster project turnaround
    • Easy for non-tech staff to handle some of the work
    • Costs are lower than we were paying for less capabilities before we switched to Duda
    Incentivized
    Read full review
    ScreenShots

    BigCommerce Screenshots

    Screenshot of enterprise ecommerce for high-volume brands like Skullcandy.Screenshot of the integration that lets you list products on Amazon directly from the BigCommerce control panel, with centralized inventory and order processing and fulfillment.Screenshot of where to customize the look and feel of a storefront.