Basecamp vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 8.3 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Jotform
Score 8.5 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
BasecampJotform
Editions & Modules
Basecamp Plus
$15
per month per user
Basecamp Pro Unlimited
$299
per month (billed annually)
Basecamp Free
Free
Limited Capabilities
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
BasecampJotform
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampJotform
Considered Both Products
Basecamp

No answer on this topic

Jotform
Chose Jotform
JotForm is SO much more flexible with the design. There are way more options as to how simple or complex you want to make your form. You also have the ability to make a classic form all on one page or make a card form, where you flip through clicking next after every answer. …
Features
BasecampJotform
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
7.9
121 Ratings
3% above category average
Jotform
-
Ratings
Task Management9.4120 Ratings00 Ratings
Resource Management8.4101 Ratings00 Ratings
Gantt Charts2.041 Ratings00 Ratings
Scheduling6.896 Ratings00 Ratings
Workflow Automation7.071 Ratings00 Ratings
Team Collaboration10.0120 Ratings00 Ratings
Support for Agile Methodology6.950 Ratings00 Ratings
Support for Waterfall Methodology6.946 Ratings00 Ratings
Document Management9.7112 Ratings00 Ratings
Email integration7.698 Ratings00 Ratings
Mobile Access9.698 Ratings00 Ratings
Timesheet Tracking9.946 Ratings00 Ratings
Change request and Case Management8.956 Ratings00 Ratings
Budget and Expense Management7.040 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
6.8
41 Ratings
10% below category average
Jotform
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software4.028 Ratings00 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Basecamp
-
Ratings
Jotform
8.0
143 Ratings
0% above category average
Survey templates00 Ratings8.6122 Ratings
Themes00 Ratings7.4129 Ratings
Custom logo/branding00 Ratings8.2135 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Basecamp
-
Ratings
Jotform
7.6
135 Ratings
11% below category average
Changes to live survey00 Ratings7.6114 Ratings
Question design help00 Ratings7.5111 Ratings
Multiple question types00 Ratings7.8132 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Basecamp
-
Ratings
Jotform
7.3
111 Ratings
12% below category average
Survey logic flexibility00 Ratings7.3111 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Basecamp
-
Ratings
Jotform
7.5
137 Ratings
8% below category average
Response tracking00 Ratings7.6128 Ratings
Data export00 Ratings7.9130 Ratings
Standard reports00 Ratings7.7116 Ratings
Custom reports00 Ratings7.4108 Ratings
Analytics00 Ratings7.2102 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Basecamp
-
Ratings
Jotform
7.4
112 Ratings
16% below category average
Access controls00 Ratings7.3108 Ratings
Compliance00 Ratings7.4102 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Basecamp
-
Ratings
Jotform
7.0
84 Ratings
16% below category average
Vendor-offered crowdsourcing00 Ratings7.066 Ratings
Respondent restrictions00 Ratings7.184 Ratings
Best Alternatives
BasecampJotform
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.6 out of 10
Medium-sized Companies
InEight
InEight
Score 8.3 out of 10
Qualaroo
Qualaroo
Score 6.1 out of 10
Enterprises
InEight
InEight
Score 8.3 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampJotform
Likelihood to Recommend
9.3
(147 ratings)
8.8
(163 ratings)
Likelihood to Renew
10.0
(26 ratings)
9.4
(7 ratings)
Usability
9.0
(17 ratings)
9.4
(109 ratings)
Availability
10.0
(5 ratings)
-
(0 ratings)
Performance
7.3
(4 ratings)
-
(0 ratings)
Support Rating
8.8
(28 ratings)
7.4
(81 ratings)
Online Training
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.7
(4 ratings)
8.9
(3 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
BasecampJotform
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
37 Signals
It is easy to use, even for clients who have no experience with the platform. It can only get a little cumbersome to ensure that a client can't see certain documents you might want to keep in the Docs & Files folders. And sometimes, getting a client to actually use an unfamiliar platform can be a challenge.
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Read full review
Jotform
No answers on this topic
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

Jotform Screenshots

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