Barracuda RMM (based on the former Managed Workplace product acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system monitoring functionalities, including patch management, asset management and tracking, and task automation with a library of prebuilt and user-designed scripts. It also offers…
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N-able N-sight RMM
Score 8.6 out of 10
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SolarWinds Remote Monitoring & Management (RMM) is a cloud-based system monitoring offering for Managed Service Providers. It provides a full monitoring and management suite, including automation and threat detection capabilities, and can integrate with other SolarWinds products.
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Pricing
Barracuda RMM
N-able N-sight RMM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda RMM
N-able N-sight RMM
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Barracuda RMM
N-able N-sight RMM
Features
Barracuda RMM
N-able N-sight RMM
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Barracuda RMM
9.1
Ratings
20% above category average
N-able N-sight RMM
10.0
Ratings
30% above category average
Remote monitoring
8.90 Ratings
10.00 Ratings
Network device monitoring
8.90 Ratings
10.00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
It is very good for Managed Service Providers to be able to monitor and manage multiple clients at a time from one central location. Many things can be automated through it so that they don't require your constant attention. It would not be as appropriate for internal use at a company, is more suited for MSP's.
SolarWinds patch management has had issues over the years. Sometimes requiring manual intervention to get resolved. The UI [with N-able RMM (formerly Solarwinds RMM)] makes it easy to see status of systems and identify any alerts easily. Remotely monitoring the status of servers/computers. Managing the systems, patching, systems maintenance and remote support.
Agentless, unlike most RMM, you don't need to download and install an agent on the devices. The onsite manager (OM) will scan the entire domain for computers, network devices, printers, etc.
Remote access: Users have to select whether to access shared screen or via RDP.
Detail Dashboard Information: it has a very reach feature that displays information about system components.
Thanks to RMM I never feel like I'm unaware as to what's going on in my network. I can be in the office or half a country away and feel completely aware of what's going on.
We've had numerous situations over the years where a part of our network is having issues (latency or errors) that the RMM alerts have saved us from a major outage. You can't ask for better proactive alerting.
The advanced alerting allows us to stay ahead of issues instead of reacting to them. This gives us confidence in our network and our end users better support.
The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)
We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.
Barracuda Managed Workplace definitely handles live notifications better then Lansweeper.
We currently use Lansweeper for Software Deployment and Patch Management
Nagios has better visuals for network layout and heartbeat monitoring
We are assessing TeamViewer/AnyDesk now for better Remote Desktop support. But Barracuda does handle this task very well and we wouldn't be put out to continue using Barracuda for this.
We only tested an older version of LabTech. By comparison, the newer version of LabTech is much more competitive to Solarwinds RMM than it used to be. ConnectWise Automate has far better integration options for our PSA than Solarwinds RMM, down to very granular changes for automated ticket templates.
It has really helped us in reporting. We need to show our customers that our monitoring is helping them and the reports are very helpful in doing that.
The SolarWinds name carries a good bit of clout in the industry. This has definitely helped secure a few deals.
The addition of Cloud Backups had a positive impact because we were able to easily add it as a bolt-on for existing clients. We have now added this offering to almost 20% of our managed servers.
We are in the process of moving into a "co-managed" business plan. SolarWinds RMM has facilitated this by allowing us to help in-house IT teams with offloading server management and maintenance while they are able to focus on big-picture objectives.
