Azure Analysis Services vs. BrightGauge

Microsoft Azure Analysis Services is best tool which is well suited for many type of scenarios. Like if the organization is dealing with a lot of critical data and need some better analysis and insights for that data then tool serves the best. It helps in depth analysis and getting the desired result which helps in making big decision for any organization. We can create role based access for sensitive data hence it is very helpful for security point of view. Helps in making the business more productive and taking decision based on facts. It is less appropriate for scenarios like where data amount is less and the solution is very costly and someone can get a cheaper solution. Also not suited for environment where user directory do not exist because without the help of user directory role could not be created hence proper utilization of this tool will not be possible.

Incentivized

BrightGauge lets us know when we have critical issues that need solving. A massive influx of tickets all at the same time triggers an investigation. Usually, it is tied to a server going down, which we can address. It would not be helpful for a small MSP or IT department with just a few daily tickets. The stats are better used to track a large amount of clients.

Incentivized

• You can import data from various sources (i.e. Oracle, Azure SQL...)
• You can store data models
• You can elaborate data and create insights
• Perfect integration with Excel and Power BI

Incentivized

• SQL queries can be presented in many different ways to illustrate the data. They can be used in lists, graphs, meter, etc.
• The datasets frequency of updates can be customized to from 5 minutes to annually. It's very granular in this respect.
• It allows dashboards to be shared outside your organization with clients, partners, and vendors to maximize collaboration and reporting.

Incentivized

• Microsoft Azure Analysis Services is very costly solution and in that price we can get some better business intelligence tool with lot more of capabilities
• The dashboard or we can say user interface is complex and need time to understand and gain expertise in order for proper working.
• It needs continuation monitoring which is sometime a big task.
• Sometime, the tool shows unusual behavior and become unstable, so we need to clear temp files for proper functioning.

Incentivized

• Modifying data sets to bring in custom fields requires an experienced SQL engineer
• Cost when bringing in lots of data sources can be prohibitive
• Limited ability to format gauges and reports
• Make MFA a requirement - this data is sensitive and giving the admin the ability to force MFA is a MUST!

Incentivized

Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.

Incentivized

We did not need to use BrightGauge's support for the entire time that we used it. Best support is always the one that isn't needed because nothing breaks.

Incentivized

We have used the IBM cloud which was truly a specific nightmare for our team. User experience, layout, and design is big for us as it understandably is with many people. Even if any type of program can technically do all that we need it to, we still found our team will not be as motivated or satisfied using it compared to something more visually appealing and smooth.

Incentivized

I'm not aware of any other competitors to Bright Gauge that we selected. They seem to be very close to managed IT service providers and have been great at tailoring their support to the PSAs like ConnectWise, AutoTask, etc. I can see Bright Gauge getting more and more popular as time goes by

Incentivized

• Website analytics; We have realized so many benefits like traffic analysis, CRM, click-through funnels, and many more.
• Aas allows us to do complex calculations and aggregations at slight efforts. It accommodates DAX expression, which in return is simple to apply.

Incentivized

• Faster compilation of Business Review material
• For larger customers, the dashboarding has helped our customers to remain sticky and add services/revenue to our MSP. They want to add more fragments of their IT for the 1 pane rollup.
• From a leadership perspective, BG has allowed me to make difficult staffing decisions with confidence. Detailed metric driven decisions on who is hitting KPIs/who isn't - as well as when data proved we were overstaffed and understaffed.

Incentivized